Search Results for Customer relations-Management. - Narrowed by: Online LibrarySirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations-Management.$0026qf$003dLIBRARY$002509Library$0025091$00253AONLINE$002509Online$002bLibrary$0026ps$003d300$0026isd$003dtrue?dt=list2026-01-11T19:20:35ZCustomer relationship management in the digital ageent://SD_ILS/0/SD_ILS:5523392026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Shainesh, G., author. Sheth, Jagdish N., author. Jain, Varsha, author.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003518174">https://www.taylorfrancis.com/books/9781003518174</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The customering method : from CX dogma to customer scienceent://SD_ILS/0/SD_ILS:5649422026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Spinley, Aarron, author.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003513728">https://www.taylorfrancis.com/books/9781003513728</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Augmenting customer retention through big data analyticsent://SD_ILS/0/SD_ILS:5842962026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Malik, Reena, 1986- editor. Sharma, Ambuj, 1977- editor. Chaudhary, Prashant Vilas, editor<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003538486">https://www.taylorfrancis.com/books/9781003538486</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Shopping centre marketing : value creation and customer engagementent://SD_ILS/0/SD_ILS:5853382026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Krowicki, Piotr, author. Maciejewski, Grzegorz, author.<br/>Preferred Shelf Number HF5430<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781032690544">https://www.taylorfrancis.com/books/9781032690544</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Sustainable energy branding : helping to save the planetent://SD_ILS/0/SD_ILS:5724462026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Larsen, Friðrik, author.<br/>Preferred Shelf Number HD9502 .A2<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003351030">https://www.taylorfrancis.com/books/9781003351030</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The new customer experience management : why and how the companies of the future address their customers' needs proactivelyent://SD_ILS/0/SD_ILS:5820622026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Yorgov, Ivaylo, author.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003309284">https://www.taylorfrancis.com/books/9781003309284</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers.ent://SD_ILS/0/SD_ILS:5508772026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Specchia, Antonio.<br/>Preferred Shelf Number HF5415.55<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003148388">https://www.taylorfrancis.com/books/9781003148388</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Digitization of economy and society : emerging paradigmsent://SD_ILS/0/SD_ILS:5538552026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Mukherjee, Sudeshna Basu, editor. Ghatak, Saheli Guha Neogi, editor. Ray, Nilanjan, 1984- editor.<br/>Preferred Shelf Number HM742<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003187479">https://www.taylorfrancis.com/books/9781003187479</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The V-model of service quality : an exploration of African customer service delivery metricsent://SD_ILS/0/SD_ILS:4218682026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Whyte, Grafton, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787696037">https://www.emerald.com/insight/publication/doi/10.1108/9781787696037</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysiaent://SD_ILS/0/SD_ILS:4008702026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-10-8612-0">https://doi.org/10.1007/978-981-10-8612-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Implementing SAP CRM : the guide for business and technology managersent://SD_ILS/0/SD_ILS:5391072026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Kale, Vivek, author.<br/>Preferred Shelf Number HF5415.5 .K35 2015<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781482231434">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>Enhancing Synergies in a Collaborative Environmentent://SD_ILS/0/SD_ILS:5295172026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Cortés, Pablo. editor. Maeso-González, Elvira. editor. Escudero-Santana, Alejandro. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-319-14078-0">https://doi.org/10.1007/978-3-319-14078-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The 4A's of marketing creating value for customers, companies and societyent://SD_ILS/0/SD_ILS:2621392026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Sheth, Jagdish N. Sisodia, Rajendra.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203802168">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customersent://SD_ILS/0/SD_ILS:2925342026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-experience-edge-technology-techniques-for-delivering-enduring-profitable-positive-to-your-customers">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The Apple experience secrets to building insanely great customer loyaltyent://SD_ILS/0/SD_ILS:2928822026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Gallo, Carmine.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followersent://SD_ILS/0/SD_ILS:2930642026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Metz, Adam.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/social-customer-how-brands-use-crm-to-acquire-monetize-retain-fans-friends-followers">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Statistical methods in customer relationship managementent://SD_ILS/0/SD_ILS:2994712026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Kumar, V., 1957- Petersen, J. Andrew.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118349212">An electronic book accessible through the World Wide Web; click for information</a>
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MyiLibrary, Table of contents <a href="http://www.myilibrary.com?id=249114&ref=toc">http://www.myilibrary.com?id=249114&ref=toc</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Social media 101 tactics and tips to develop your business onlineent://SD_ILS/0/SD_ILS:3038482026-01-11T19:20:35Z2026-01-11T19:20:35ZAuthor Brogan, Chris.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.contentreserve.com/TitleInfo.asp?ID={206A0189-A9DD-46FB-B02D-AD1BA275BC89}&Format=50">Click for information on Adobe Digital Editions version</a>
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