Search Results for Customer relations.SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations.$0026pe$003dd$00253A$0026ps$003d300?dt=list2024-12-28T01:15:55ZThe virtual customer : a new paradigm for improving customer relations in libraries and information servicesent://SD_ILS/0/SD_ILS:1061622024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.<br/>Preferred Shelf Number Z 716.3 I385 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:5179932024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Başal, Murat, yazar.<br/>Preferred Shelf Number HF5415.5 B37 2023<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Müşteri şikayet yönetimi : ve örnek olaylar kavramlar-uygulamalarent://SD_ILS/0/SD_ILS:5105372024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Şahin, Ayşe. Tor-Kadıoğlu, Cansu.<br/>Preferred Shelf Number HF5415.52 M87 2021<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Sentiment analysis and knowledge discovery in contemporary businessent://SD_ILS/0/SD_ILS:4817202024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Rajput, Dharmendra Singh, 1985- editor. Thakur, Ramjeevan Singh, 1974- editor. Basha, S. Muzamil, 1986- editor. IGI Global, publisher.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Optimizing millennial consumer engagement with mood analysisent://SD_ILS/0/SD_ILS:4817592024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Dasgupta, Sabyasachi, 1982- editor. Grover, Priya, 1974- editor. IGI Global, publisher.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The V-model of service quality : an exploration of African customer service delivery metricsent://SD_ILS/0/SD_ILS:4218682024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Whyte, Grafton, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787696037">https://www.emerald.com/insight/publication/doi/10.1108/9781787696037</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer experience innovation : how to get a lasting market edgeent://SD_ILS/0/SD_ILS:4218822024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Dew, Robert, author. Allen, Cyrus, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787547865">https://www.emerald.com/insight/publication/doi/10.1108/9781787547865</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Küçük işletmeler için sosyal medyaent://SD_ILS/0/SD_ILS:4788932024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Yalçın Güleç, Funda.<br/>Preferred Shelf Number HF5415.1265 Y35 2018<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysiaent://SD_ILS/0/SD_ILS:4008702024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-10-8612-0">https://doi.org/10.1007/978-981-10-8612-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Tüketici olma sürecinde sosyal ağlarda kurulan iletişim : Neden iletişim kurulur? 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MyiLibrary, Table of contents <a href="http://www.myilibrary.com?id=249114&ref=toc">http://www.myilibrary.com?id=249114&ref=toc</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Relationship marketing : a consumer experience approachent://SD_ILS/0/SD_ILS:2686262024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Baron, Steve. Conway, A. (Anthony) Warnaby, Gary.<br/>Preferred Shelf Number HF5415.55 B375 2010<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Stakeholder marketingent://SD_ILS/0/SD_ILS:2614302024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Gledhill, Michelle.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780080966274">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Relational contracting for construction excellence principles, practices and case studiesent://SD_ILS/0/SD_ILS:2651872024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Chan, Albert P. C. Chan, Daniel W. M. Yeung, John F. Y.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203926727">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Inbound marketing : get found using Google, social media, and blogsent://SD_ILS/0/SD_ILS:2694112024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Halligan, Brian. Shah, Dharmesh, 1967-<br/>Preferred Shelf Number HF5415.1265 H353 2010<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Relationship marketing a consumer experience approachent://SD_ILS/0/SD_ILS:3692102024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Baron, Steve (J. Steve) Conway, A. (Anthony) Warnaby, Gary.<br/>Preferred Shelf Number ONLINE(369210.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/books/relationship-marketing">http://sk.sagepub.com/books/relationship-marketing</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>All for one 10 strategies for building trusted client partnershipsent://SD_ILS/0/SD_ILS:3039022024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Sobel, Andrew, 1955-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.contentreserve.com/TitleInfo.asp?ID={C3D2A0B0-FB6D-48B9-B87C-CF7A0C0B4CF4}&Format=50">Click for information on Adobe Digital Editions version</a>
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Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118258057">http://dx.doi.org/10.1002/9781118258057</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>CIM coursebook delivering customer value through marketingent://SD_ILS/0/SD_ILS:2585342024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Donnelly, Ray. Linton, Colin.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780080961255">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer relationship management : concepts and technologiesent://SD_ILS/0/SD_ILS:2692412024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Buttle, Francis.<br/>Preferred Shelf Number HF5415.5 B88 2009<br/>Format: Books<br/>Availability Beytepe Library~2<br/>CIM revision cards delivering customer valueent://SD_ILS/0/SD_ILS:2662512024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Donnelly, Ray.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9781856178525">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:1499662024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan<br/>Preferred Shelf Number HF5415.5 A38 2009<br/>Format: Books<br/>Availability Social Sciences Library~1<br/>Clients driving innovationent://SD_ILS/0/SD_ILS:3032272024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access John Wiley <a href="http://dx.doi.org/10.1002/9781444301342">http://dx.doi.org/10.1002/9781444301342</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Managing global customers an integrated approachent://SD_ILS/0/SD_ILS:2324262024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Yip, George S. Bink, Audrey J. M.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Oxford scholarship online <a href="http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001">http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>User-centered design stories real-world UCD case filesent://SD_ILS/0/SD_ILS:1467642024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Righi, Carol. James, Janice (Janice Sue)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123706089">http://www.sciencedirect.com/science/book/9780123706089</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>User-centered design stories real-world UCD case filesent://SD_ILS/0/SD_ILS:1122082024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Righi, Carol. James, Janice (Janice Sue) ScienceDirect (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123706089">An electronic book accessible through the World Wide Web; click for information</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Managing learning and communication systems as business assetsent://SD_ILS/0/SD_ILS:3137492024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Gayeski, Diane M. (Diane Mary), 1953-<br/>Preferred Shelf Number HD58.82 G39 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Managing customers as investments : the strategic value of customers in the long runent://SD_ILS/0/SD_ILS:1089262024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Gupta, Sunil, 1958- Lehmann, Donald R., ort. yaz.<br/>Preferred Shelf Number HF5415.55 G87 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Location and Personalisation Delivering online and mobility servicesent://SD_ILS/0/SD_ILS:2476862024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Ralph, Daniel, ed. Searby, Stephen, ed.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://dx.doi.org/10.1049/PBBT008E">http://dx.doi.org/10.1049/PBBT008E</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimient://SD_ILS/0/SD_ILS:1075662024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Alagöz, Selda Başaran.<br/>Preferred Shelf Number HF 5415.5 A434 2004<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümüent://SD_ILS/0/SD_ILS:1397942024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Acuner, Şebnem Akın.<br/>Preferred Shelf Number HF5438.4 A28 2004<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Customer relationship management systems handbookent://SD_ILS/0/SD_ILS:2856152024-12-28T01:15:55Z2024-12-28T01:15:55ZAuthor Sharp, Duane E.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781420000153">Distributed by publisher. 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