Search Results for Customer relations. - Narrowed by: EnglishSirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations.$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ic$003dtrue$0026ps$003d300$0026isd$003dtrue?2024-11-06T16:31:55ZThe virtual customer : a new paradigm for improving customer relations in libraries and information servicesent://SD_ILS/0/SD_ILS:1061622024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.<br/>Preferred Shelf Number Z 716.3 I385 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Sentiment analysis and knowledge discovery in contemporary businessent://SD_ILS/0/SD_ILS:4817202024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Rajput, Dharmendra Singh, 1985- editor. Thakur, Ramjeevan Singh, 1974- editor. Basha, S. Muzamil, 1986- editor. IGI Global, publisher.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer experience innovation : how to get a lasting market edgeent://SD_ILS/0/SD_ILS:4218822024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Dew, Robert, author. Allen, Cyrus, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787547865">https://www.emerald.com/insight/publication/doi/10.1108/9781787547865</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The V-model of service quality : an exploration of African customer service delivery metricsent://SD_ILS/0/SD_ILS:4218682024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Whyte, Grafton, author.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787696037">https://www.emerald.com/insight/publication/doi/10.1108/9781787696037</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysiaent://SD_ILS/0/SD_ILS:4008702024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-10-8612-0">https://doi.org/10.1007/978-981-10-8612-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Optimizing millennial consumer engagement with mood analysisent://SD_ILS/0/SD_ILS:4817592024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Dasgupta, Sabyasachi, 1982- editor. Grover, Priya, 1974- editor. IGI Global, publisher.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer's new voice : extreme relevancy and experience through volunteered customer informationent://SD_ILS/0/SD_ILS:3421582024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor McKean, John, 1956-<br/>Preferred Shelf Number ONLINE(342158.1)<br/>Electronic Access ebrary <a href="http://alltitles.ebrary.com/Doc?id=10929303">An electronic book accessible through the World Wide Web; click to view</a>
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Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118258057">http://dx.doi.org/10.1002/9781118258057</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Clients driving innovationent://SD_ILS/0/SD_ILS:3032272024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access John Wiley <a href="http://dx.doi.org/10.1002/9781444301342">http://dx.doi.org/10.1002/9781444301342</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Managing global customers an integrated approachent://SD_ILS/0/SD_ILS:2324262024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Yip, George S. Bink, Audrey J. M.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access Oxford scholarship online <a href="http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001">http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>User-centered design stories real-world UCD case filesent://SD_ILS/0/SD_ILS:1122082024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Righi, Carol. James, Janice (Janice Sue) ScienceDirect (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123706089">An electronic book accessible through the World Wide Web; click for information</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>User-centered design stories real-world UCD case filesent://SD_ILS/0/SD_ILS:1467642024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Righi, Carol. James, Janice (Janice Sue)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123706089">http://www.sciencedirect.com/science/book/9780123706089</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Managing customers as investments : the strategic value of customers in the long runent://SD_ILS/0/SD_ILS:1089262024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Gupta, Sunil, 1958- Lehmann, Donald R., ort. yaz.<br/>Preferred Shelf Number HF5415.55 G87 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Managing learning and communication systems as business assetsent://SD_ILS/0/SD_ILS:3137492024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Gayeski, Diane M. (Diane Mary), 1953-<br/>Preferred Shelf Number HD58.82 G39 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Location and Personalisation Delivering online and mobility servicesent://SD_ILS/0/SD_ILS:2476862024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Ralph, Daniel, ed. Searby, Stephen, ed.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://dx.doi.org/10.1049/PBBT008E">http://dx.doi.org/10.1049/PBBT008E</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>CRM redefining customer relationship managementent://SD_ILS/0/SD_ILS:2538252024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Peel, Jeffrey.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582630">http://www.sciencedirect.com/science/book/9781555582630</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Telecommunications Quality of Service Managementent://SD_ILS/0/SD_ILS:2479872024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Oodan, Antony P. Ward, Keith E. Savolaine, Catherine G. Daneshmand, Mahmoud Hoath, Peter<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://dx.doi.org/10.1049/PBTE048E">http://dx.doi.org/10.1049/PBTE048E</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer relationship management systems handbookent://SD_ILS/0/SD_ILS:2856152024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Sharp, Duane E.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781420000153">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Integrating ERP, CRM, supply chain management, and smart materialsent://SD_ILS/0/SD_ILS:2874692024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Chorafas, Dimitris N.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9780203997529">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The essential guide to knowledge management : E-business and CRM applicationsent://SD_ILS/0/SD_ILS:786152024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Tiwana, Amrit, 1974-<br/>Preferred Shelf Number HD 30.2 T498 2001<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Driving customer equity : how customer lifetime value is reshaping corporate strategyent://SD_ILS/0/SD_ILS:1018682024-11-06T16:31:55Z2024-11-06T16:31:55ZAuthor Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)<br/>Preferred Shelf Number HF 5415.5 R87 2000<br/>Electronic Access Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format: Books<br/>Availability Beytepe Library~1<br/>