Search Results for Customer relations. - Narrowed by: Beytepe General Collection SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations.$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253ABEYTEPEGEN$002509Beytepe$002bGeneral$002bCollection$0026ps$003d300? 2024-10-30T10:04:09Z The virtual customer : a new paradigm for improving customer relations in libraries and information services ent://SD_ILS/0/SD_ILS:106162 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;IFLA Satellite Meeting (2004 : S&auml;ao Paulo, Brasil)&#160;Ferreira, Sueli Mara Soares Pinto, ed.&#160;Savard, Rejean, 1950-, ed.<br/>Preferred Shelf Number&#160;Z 716.3 I385 2005<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:517993 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Ba&#351;al, Murat, yazar.<br/>Preferred Shelf Number&#160;HF5415.5 B37 2023<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> M&uuml;&#351;teri &#351;ikayet y&ouml;netimi : ve &ouml;rnek olaylar kavramlar-uygulamalar ent://SD_ILS/0/SD_ILS:510537 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;&#350;ahin, Ay&#351;e.&#160;Tor-Kad&#305;o&#287;lu, Cansu.<br/>Preferred Shelf Number&#160;HF5415.52 M87 2021<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> K&uuml;&ccedil;&uuml;k i&#351;letmeler i&ccedil;in sosyal medya ent://SD_ILS/0/SD_ILS:478893 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Yal&ccedil;&#305;n G&uuml;le&ccedil;, Funda.<br/>Preferred Shelf Number&#160;HF5415.1265 Y35 2018<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:380149 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Aktepe , Cemalettin&#160;Ba&#351;,Mehmet&#160;Tolon,Metehan<br/>Preferred Shelf Number&#160;HF5415.5 A38 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> T&uuml;ketici olma s&uuml;recinde sosyal a&#287;larda kurulan ileti&#351;im : Neden ileti&#351;im kurulur? &#304;leti&#351;imin etkileri nelerdir? ent://SD_ILS/0/SD_ILS:377801 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;S&uuml;da&#351;, Hatice Do&#287;an<br/>Preferred Shelf Number&#160;HF5415.1265 S83 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Sat&#305;&#351; y&ouml;netimi ent://SD_ILS/0/SD_ILS:380045 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;&Ouml;nce, As&#305;m G&uuml;nal<br/>Preferred Shelf Number&#160;HF5438.4 O53 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> &#304;li&#351;kisel pazarlamada se&ccedil;me konular ent://SD_ILS/0/SD_ILS:380527 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Eren-Erdo&#287;mu&#351;, &#304;rem.&#160;G&uuml;lsoy, Tanses Yasemin.<br/>Preferred Shelf Number&#160;HF5415.55 I45 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Sosyal medya pazarlama ent://SD_ILS/0/SD_ILS:380768 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;K&#305;rcova, &#304;brahim&#160;Enginkaya, Ebru.<br/>Preferred Shelf Number&#160;HF5415.1265 K57 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> 20. Ulusal pazarlama kongresi bildiri kitab&#305; : 10-13 Haziran 2015, Eski&#351;ehir ent://SD_ILS/0/SD_ILS:372350 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Ulusal Pazarlama Kongresi (20. : 2015 : Eski&#351;ehir)&#160;Anadolu &Uuml;niversitesi.&#160;Pazarlama ve Pazarlama Ara&#351;t&#305;rmalar&#305; Derne&#287;i.<br/>Preferred Shelf Number&#160;HF5415 U48 2015 V.1<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~2<br/> En de&#287;erli orta&#287;&#305;n&#305;z&#305; ke&#351;fedin : m&uuml;&#351;teriniz ent://SD_ILS/0/SD_ILS:379986 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Maden, Deniz<br/>Preferred Shelf Number&#160;HF5415.55 M33 2013<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Customer relationship management : concept, strategy, and tools ent://SD_ILS/0/SD_ILS:249071 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Kumar, V.&#160;Reinartz, W.J. (Werner J.), joint author.<br/>Preferred Shelf Number&#160;HF5415 K86 2012<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Harvard business review : m&uuml;&#351;teri sadakatini art&#305;rmak ent://SD_ILS/0/SD_ILS:141403 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;&#304;nan, Melis.<br/>Preferred Shelf Number&#160;HF5415.525 H37 2012<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Customer lifetime value : reshaping the way we manage to maximize profits ent://SD_ILS/0/SD_ILS:390443 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Bejou, David.&#160;Keiningham, Timothy L.&#160;Aksoy, Lerzan.<br/>Preferred Shelf Number&#160;HF5415.55 C874 2012<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> The new relationship marketing : how to build a large, loyal, profitable network using the social Web ent://SD_ILS/0/SD_ILS:268517 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Smith, Mari.<br/>Preferred Shelf Number&#160;HF5415.55 S65 2011<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Relationship marketing : a consumer experience approach ent://SD_ILS/0/SD_ILS:268626 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Baron, Steve.&#160;Conway, A. (Anthony)&#160;Warnaby, Gary.<br/>Preferred Shelf Number&#160;HF5415.55 B375 2010<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Inbound marketing : get found using Google, social media, and blogs ent://SD_ILS/0/SD_ILS:269411 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Halligan, Brian.&#160;Shah, Dharmesh, 1967-<br/>Preferred Shelf Number&#160;HF5415.1265 H353 2010<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Customer relationship management : concepts and technologies ent://SD_ILS/0/SD_ILS:269241 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Buttle, Francis.<br/>Preferred Shelf Number&#160;HF5415.5 B88 2009<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~2<br/> Managing learning and communication systems as business assets ent://SD_ILS/0/SD_ILS:313749 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Gayeski, Diane M. (Diane Mary), 1953-<br/>Preferred Shelf Number&#160;HD58.82 G39 2005<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Managing customers as investments : the strategic value of customers in the long run ent://SD_ILS/0/SD_ILS:108926 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Gupta, Sunil, 1958-&#160;Lehmann, Donald R., ort. yaz.<br/>Preferred Shelf Number&#160;HF5415.55 G87 2005<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> M&uuml;&#351;teri ili&#351;kilerinde hareket noktas&#305; : M&uuml;&#351;teri memnuniyeti ve &ouml;l&ccedil;&uuml;m&uuml; ent://SD_ILS/0/SD_ILS:139794 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Acuner, &#350;ebnem Ak&#305;n.<br/>Preferred Shelf Number&#160;HF5438.4 A28 2004<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi (CRM): Bili&#351;im teknolojilerinin etkisi ve bankac&#305;l&#305;k sekt&ouml;r&uuml;ndeki geli&#351;imi ent://SD_ILS/0/SD_ILS:107566 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Alag&ouml;z, Selda Ba&#351;aran.<br/>Preferred Shelf Number&#160;HF 5415.5 A434 2004<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> T&uuml;ketici krall&#305;&#287;&#305;n&#305;n fethi : markalar diyar&#305;nda pazarlama stratejileri ent://SD_ILS/0/SD_ILS:105457 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Solomon, Michael R.&#160;&Ccedil;etinkaya, Selin, &ccedil;ev.<br/>Preferred Shelf Number&#160;HF 5415.32 .S65 2003<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> The essential guide to knowledge management : E-business and CRM applications ent://SD_ILS/0/SD_ILS:78615 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Tiwana, Amrit, 1974-<br/>Preferred Shelf Number&#160;HD 30.2 T498 2001<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> M&uuml;&#351;teri ili&#351;kilerinde hareket noktas&#305; : M&uuml;&#351;teri memnuniyeti ve &ouml;l&ccedil;&uuml;m&uuml; ent://SD_ILS/0/SD_ILS:137242 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Acuner, &#350;ebnem Ak&#305;n.<br/>Preferred Shelf Number&#160;HF5438.4 A28 2001<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Driving customer equity : how customer lifetime value is reshaping corporate strategy ent://SD_ILS/0/SD_ILS:101868 2024-10-30T10:04:09Z 2024-10-30T10:04:09Z Author&#160;Rust, Roland T.&#160;Zeithaml, Valarie A.&#160;Lemon, Katherine N. (Katherine Newell)<br/>Preferred Shelf Number&#160;HF 5415.5 R87 2000<br/>Electronic Access&#160;Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/>