Search Results for Customer relations. - Narrowed by: 2011 SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092011$0025092011$0026pe$003dd$00253A$0026ps$003d300?dt=list 2024-12-28T17:05:30Z Business plans that work a guide for small business ent://SD_ILS/0/SD_ILS:292539 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Zacharakis, Andrew.&#160;Spinelli, Stephen.&#160;Timmons, Jeffry A.&#160;Timmons, Jeffry A. Business plans that work.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/business-plans-that-work-guide-for-small-2e">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Please every customer delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:292540 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Lucas, Robert W.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/please-every-customer-delivering-stellar-service-across-cultures">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer relationship management ent://SD_ILS/0/SD_ILS:292546 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Anderson, Kristin, 1962-&#160;Kerr, Carol.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customer-relationship-management">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Everything I know about business I learned at McDonald's the 7 leadership principles that drive break out success ent://SD_ILS/0/SD_ILS:292975 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Facella, Paul.&#160;Genn, Adina M.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/everything-i-know-about-business-learned-at-mcdonalds-7-leadership-principles-that-drive-break-out-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Fast innovation achieving superior differentiation, speed to market, and increased profitability ent://SD_ILS/0/SD_ILS:292998 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;George, Michael L.&#160;Works, James.&#160;Watson-Hemphill, Kimberly.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/fast-innovation-achieving-superior-differentiation-speed-to-market-increased-profitability">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> 25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal ent://SD_ILS/0/SD_ILS:293075 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Schiffman, Stephan.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/25-toughest-sales-objectionsand-how-to-overcome-them">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Likeable social media how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (&amp; other social networks) ent://SD_ILS/0/SD_ILS:293076 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Kerpen, Dave.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/likeable-social-media-how-to-delight-your-customers-create-irresistible-brand-be-generally-amazing-on-facebook-amp-other-networks">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The old rules of marketing are dead the 6 new rules to reinvent your brand &amp; reigniting your business ent://SD_ILS/0/SD_ILS:293077 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Pearson, Timothy R.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/old-rules-marketing-are-dead-6-new-to-reinvent-your-brand-reignite-business">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Accelerate the sale kick-start your personal selling style to close more sales, faster ent://SD_ILS/0/SD_ILS:293078 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Rodgers, Mark.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/accelerate-sale-kickstart-your-personal-selling-style-to-close-more-sales-faster">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Dentsu way secrets of cross switch marketing from the world's most innovative advertising agency ent://SD_ILS/0/SD_ILS:293081 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Sugiyama, Kotaro.&#160;Andree, Tim.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/dentsu-way-secrets-cross-switch-marketing-from-world">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The essential sales management handbook your secret weapon to success ent://SD_ILS/0/SD_ILS:293083 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Gschwandtner, Gerhard.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/essential-sales-management-handbook">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The ten demandments rules to live by in the age of the demanding consumer ent://SD_ILS/0/SD_ILS:293085 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Mooney, Kelly.&#160;Bergheim, Laura, 1962-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/ten-demandments-rules-to-live-by-in-age-demanding-customer">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Perfect selling open the door, close the deal ent://SD_ILS/0/SD_ILS:293087 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Richardson, Linda, 1944-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/perfect-selling">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Take your sales to the next level advanced skills to build stronger relationships and close more deals ent://SD_ILS/0/SD_ILS:293088 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Brennan, Charles D.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/take-your-sales-to-next-level-advanced-skills-build-stronger-relationships-close-more-deals">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing ent://SD_ILS/0/SD_ILS:293089 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Azevedo, Abaet&#65533;e de.&#160;Pomeranz, Ricardo.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer-driven operations aligning quality tools and business processes for customer excellence ent://SD_ILS/0/SD_ILS:293090 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Ahoy, Christopher K.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The psychology of sales success learn to think like your customer to close every sale ent://SD_ILS/0/SD_ILS:293091 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Gschwandtner, Gerhard.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/psychology-sales-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Turn clicks into customers proven marketing techniques for converting online traffic into revenue ent://SD_ILS/0/SD_ILS:293093 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Forrester, Duane.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/turn-clicks-into-customers-proven-marketing-techniques-for-converting-online-traffic-revenue">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Lead generation for the complex sale boost the quality and quantity of leads to increase your ROI ent://SD_ILS/0/SD_ILS:293101 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Carroll, Brian J. (Brian James), 1970-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/lead-generation-for-complex-sale-boost-quality-quantity-leads-to-increase-your-roi">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Get noticed-- get referrals build your client base and your business by making a name for yourself ent://SD_ILS/0/SD_ILS:293107 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Lublin, Jill.&#160;Steisel, Mark.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/get-noticed-referrals-build-your-client-base-business-by-making-name-for-yourself">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Voice-of-the-customer marketing a revolutionary five-step process to create customers who care, spend, and stay ent://SD_ILS/0/SD_ILS:293113 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Roman, Ernan.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/voiceofthecustomer-marketing-revolutionary-5step-process-to-create-customers-who-care-spend-stay">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! ent://SD_ILS/0/SD_ILS:293114 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Knapp, Duane E.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/brand-promise-how-ketel-one-costco-makeawish-tourism-vancouver-other-leading-brands-make-keep-that-guarantees-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success ent://SD_ILS/0/SD_ILS:293115 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Hodge, Richard.&#160;Schachter, Lou.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/mind-customer">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Stop telling, start selling how to use customer-focused dialogue to close sales ent://SD_ILS/0/SD_ILS:293118 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Richardson, Linda, 1944-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/stop-telling-start-selling-how-to-use-customerfocused-dialogue-close-sales">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The next evolution of marketing connect with your customers by marketing with meaning ent://SD_ILS/0/SD_ILS:293120 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Gilbreath, Bob.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/next-evolution-marketing-connect-your-customers-by-meaning">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The big book of marketing lessons and best practices from the world's greatest companies ent://SD_ILS/0/SD_ILS:293121 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Bennett, Anthony G.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/big-book-marketing">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The big book of people skills games ent://SD_ILS/0/SD_ILS:292857 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Scannell, Edward E.&#160;Rickenbacher, Colleen A.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/big-book-people-skills-games-quick-effective-activities-for-making-great-impressions-boosting-problemsolving-improving-customer-service">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The inside advantage the strategy that unlocks the hidden growth in your business ent://SD_ILS/0/SD_ILS:292912 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Bloom, Robert H.&#160;Conti, Dave.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/inside-advantage">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The innovation secrets of Steve Jobs insanely different : principles for breakthrough success ent://SD_ILS/0/SD_ILS:292943 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Gallo, Carmine.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/innovation-secrets-steve-jobs-insanely-different-principles-for-breakthrough-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Built to serve how to drive the bottom line with people-first practices ent://SD_ILS/0/SD_ILS:292950 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Sanders, Dan J.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/built-to-serve-how-drive-bottom-line-peoplefirst-practices">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Disney way harnessing the management secrets of Disney in your company ent://SD_ILS/0/SD_ILS:292957 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Capodagli, Bill, 1948-&#160;Jackson, Lynn, 1955-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/disney-way-revised-edition">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Master data management in practice achieving true customer MDM ent://SD_ILS/0/SD_ILS:299262 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Cervo, Dalton, 1967-&#160;Allen, Mark, 1953-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Books24x7 <a href="http://www.books24x7.com/marc.asp?bookid=43245">http://www.books24x7.com/marc.asp?bookid=43245</a> Ebook Library <a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=693520">http://public.eblib.com/EBLPublic/PublicView.do?ptiID=693520</a> Safari Books Online <a href="http://proquest.safaribooksonline.com/?fpi=9781118085684">http://proquest.safaribooksonline.com/?fpi=9781118085684</a> Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118269053">http://dx.doi.org/10.1002/9781118269053</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Top market strategy applying the 80/20 rule ent://SD_ILS/0/SD_ILS:280439 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Kruger, Elizabeth Rush.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The new age of innovation driving cocreated value through global networks ent://SD_ILS/0/SD_ILS:293014 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Prahalad, C. K.&#160;Krishnan, M. S. (Mayuram S.)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/new-age-innovation-driving-cocreated-value-through-global-networks">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Master data management and data governance ent://SD_ILS/0/SD_ILS:293267 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Berson, Alex.&#160;Dubov, Lawrence.&#160;Berson, Alex. Master data management and customer data integration for a global enterprise.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/master-data-management-governance-2e">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Systems thinking from heresy to practice : public and private sector studies ent://SD_ILS/0/SD_ILS:278206 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Zokaei, Keivan.&#160;Seddon, John, 1952-&#160;O'Donovan, Brendan.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=356892">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=356892</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The new relationship marketing : how to build a large, loyal, profitable network using the social Web ent://SD_ILS/0/SD_ILS:268517 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Smith, Mari.<br/>Preferred Shelf Number&#160;HF5415.55 S65 2011<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Entity resolution and information quality ent://SD_ILS/0/SD_ILS:146572 2024-12-28T17:05:30Z 2024-12-28T17:05:30Z Author&#160;Talburt, John R.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123819727">http://www.sciencedirect.com/science/book/9780123819727</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>