Search Results for Customer relations. - Narrowed by: Customer relations. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ic$003dtrue$0026ps$003d300? 2024-10-30T12:12:01Z Sentiment analysis and knowledge discovery in contemporary business ent://SD_ILS/0/SD_ILS:481720 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Rajput, Dharmendra Singh, 1985- editor.&#160;Thakur, Ramjeevan Singh, 1974- editor.&#160;Basha, S. Muzamil, 1986- editor.&#160;IGI Global, publisher.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer experience innovation : how to get a lasting market edge ent://SD_ILS/0/SD_ILS:421882 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Dew, Robert, author.&#160;Allen, Cyrus, author.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787547865">https://www.emerald.com/insight/publication/doi/10.1108/9781787547865</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Optimizing millennial consumer engagement with mood analysis ent://SD_ILS/0/SD_ILS:481759 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Dasgupta, Sabyasachi, 1982- editor.&#160;Grover, Priya, 1974- editor.&#160;IGI Global, publisher.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Mistreatment in organizations ent://SD_ILS/0/SD_ILS:421659 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Perrewe, Pamela L.&#160;Halbesleben, Jonathon R. B.&#160;Rosen, Christopher C.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://www.emerald.com/insight/publication/doi/10.1108/S1479-3555201513">https://www.emerald.com/insight/publication/doi/10.1108/S1479-3555201513</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer's new voice : extreme relevancy and experience through volunteered customer information ent://SD_ILS/0/SD_ILS:342158 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;McKean, John, 1956-<br/>Preferred Shelf Number&#160;ONLINE(342158.1)<br/>Electronic Access&#160;ebrary <a href="http://alltitles.ebrary.com/Doc?id=10929303">An electronic book accessible through the World Wide Web; click to view</a> John Wiley <a href="http://dx.doi.org/10.1002/9781119017097">http://dx.doi.org/10.1002/9781119017097</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Analytics and dynamic customer strategy : big profits from big data ent://SD_ILS/0/SD_ILS:342033 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Tanner, John F.<br/>Preferred Shelf Number&#160;ONLINE(342033.1)<br/>Electronic Access&#160;ebrary <a href="http://alltitles.ebrary.com/Doc?id=10885925">An electronic book accessible through the World Wide Web; click to view</a> Cover image <a href="http://catalogimages.wiley.com/images/db/jimages/9781118905739.jpg">http://catalogimages.wiley.com/images/db/jimages/9781118905739.jpg</a> Ebook Library <a href="http://public.eblib.com/choice/publicfullrecord.aspx?p=1715408">http://public.eblib.com/choice/publicfullrecord.aspx?p=1715408</a> John Wiley <a href="http://dx.doi.org/10.1002/9781118919767">http://dx.doi.org/10.1002/9781118919767</a> MyiLibrary <a href="http://www.myilibrary.com?id=620543">http://www.myilibrary.com?id=620543</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Likeable business why today's consumers demand more and how leaders can deliver ent://SD_ILS/0/SD_ILS:292513 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Kerpen, Dave.&#160;Braun, Theresa.&#160;Pritchard, Valerie.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/likeable-business-todays-consumers-demand-more-how-leaders-deliver">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> How to read a client from across the room win more business with the proven character code system to decode verbal &amp; nonverbal communication ent://SD_ILS/0/SD_ILS:293043 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Mychals, Brandy.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/how-to-read-client-from-across-room-win-more-business-proven-character-code-system-decode-verbal-nonverbal-communication">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online 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required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Fearless referrals boost your confidence, break down doors, build a powerful client list ent://SD_ILS/0/SD_ILS:292533 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Anderson, Matt.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/fearless-referrals-boost-your-confidence-break-down-doors-build-powerful-client-list">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The power of Foursquare 7 innovative ways to get your customers to check in wherever they are ent://SD_ILS/0/SD_ILS:292536 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Gallo, Carmine.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/power-foursquare-7-innovative-ways-to-get-your-customers-check-in-wherever-they-are">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Find your next using the business genome approach to find your company's next competitive edge ent://SD_ILS/0/SD_ILS:292653 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Kates, Andrea.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/find-your-next-using-business-genome-approach-to-company8217s-competitive-edge">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customers first dominate your market by winning them over where it counts the most ent://SD_ILS/0/SD_ILS:293058 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Bueno, Bolivar J.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customers-first-dominate-your-market-by-winning-them-over-where-counts-most">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Consumer-brand relationships theory and practice ent://SD_ILS/0/SD_ILS:259755 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Fournier, Susan.&#160;Breazeale, Michael, 1964-&#160;Fetscherin, Marc.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203128794">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Apple experience secrets to building insanely great customer loyalty ent://SD_ILS/0/SD_ILS:292882 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Gallo, Carmine.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Million dollar referrals the secrets to building a perpetual client list to generate a seven-figure income ent://SD_ILS/0/SD_ILS:293072 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Weiss, Alan, 1946-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/million-dollar-referrals-secrets-to-building-perpetual-client-list-generate-sevenfigure-income">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value ent://SD_ILS/0/SD_ILS:293063 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Macdivitt, Harry.&#160;Wilkinson, Mike, 1953-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/valuebased-pricing-drive-sales-boost-your-bottom-line-by-creating-communicating-capturing-customer-value">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The financial services marketing handbook tactics and techniques that produce results ent://SD_ILS/0/SD_ILS:305364 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Ehrlich, Evelyn, 1950-&#160;Fanelli, Duke, 1954-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;John Wiley <a href="http://dx.doi.org/10.1002/9781118531716">http://dx.doi.org/10.1002/9781118531716</a> OverDrive (PDF) <a href="http://www.contentreserve.com/TitleInfo.asp?ID={467839BF-2A54-4A09-BDE6-FFFC7C3786CF}&Format=50">http://www.contentreserve.com/TitleInfo.asp?ID={467839BF-2A54-4A09-BDE6-FFFC7C3786CF}&Format=50</a> OverDrive (EPUB) <a href="http://www.contentreserve.com/TitleInfo.asp?ID={467839BF-2A54-4A09-BDE6-FFFC7C3786CF}&Format=410">http://www.contentreserve.com/TitleInfo.asp?ID={467839BF-2A54-4A09-BDE6-FFFC7C3786CF}&Format=410</a> Image <a href="http://images.contentreserve.com/ImageType-100/0128-1/{467839BF-2A54-4A09-BDE6-FFFC7C3786CF}Img100.jpg">http://images.contentreserve.com/ImageType-100/0128-1/{467839BF-2A54-4A09-BDE6-FFFC7C3786CF}Img100.jpg</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Harvard business review : m&uuml;&#351;teri sadakatini art&#305;rmak ent://SD_ILS/0/SD_ILS:141403 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;&#304;nan, Melis.<br/>Preferred Shelf Number&#160;HF5415.525 H37 2012<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Business plans that work a guide for small business ent://SD_ILS/0/SD_ILS:292539 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Zacharakis, Andrew.&#160;Spinelli, Stephen.&#160;Timmons, Jeffry A.&#160;Timmons, Jeffry A. Business plans that work.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/business-plans-that-work-guide-for-small-2e">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Please every customer delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:292540 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Lucas, Robert W.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/please-every-customer-delivering-stellar-service-across-cultures">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer relationship management ent://SD_ILS/0/SD_ILS:292546 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Anderson, Kristin, 1962-&#160;Kerr, Carol.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customer-relationship-management">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The big book of people skills games ent://SD_ILS/0/SD_ILS:292857 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Scannell, Edward E.&#160;Rickenbacher, Colleen A.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/big-book-people-skills-games-quick-effective-activities-for-making-great-impressions-boosting-problemsolving-improving-customer-service">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The ten demandments rules to live by in the age of the demanding consumer ent://SD_ILS/0/SD_ILS:293085 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Mooney, Kelly.&#160;Bergheim, Laura, 1962-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/ten-demandments-rules-to-live-by-in-age-demanding-customer">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Perfect selling open the door, close the deal ent://SD_ILS/0/SD_ILS:293087 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Richardson, Linda, 1944-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/perfect-selling">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing ent://SD_ILS/0/SD_ILS:293089 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Azevedo, Abaet&#65533;e de.&#160;Pomeranz, Ricardo.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Fast innovation achieving superior differentiation, speed to market, and increased profitability ent://SD_ILS/0/SD_ILS:292998 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;George, Michael L.&#160;Works, James.&#160;Watson-Hemphill, Kimberly.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/fast-innovation-achieving-superior-differentiation-speed-to-market-increased-profitability">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Turn clicks into customers proven marketing techniques for converting online traffic into revenue ent://SD_ILS/0/SD_ILS:293093 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Forrester, Duane.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/turn-clicks-into-customers-proven-marketing-techniques-for-converting-online-traffic-revenue">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The new relationship marketing : how to build a large, loyal, profitable network using the social Web ent://SD_ILS/0/SD_ILS:268517 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Smith, Mari.<br/>Preferred Shelf Number&#160;HF5415.55 S65 2011<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Systems thinking from heresy to practice : public and private sector studies ent://SD_ILS/0/SD_ILS:278206 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Zokaei, Keivan.&#160;Seddon, John, 1952-&#160;O'Donovan, Brendan.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=356892">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=356892</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The inside advantage the strategy that unlocks the hidden growth in your business ent://SD_ILS/0/SD_ILS:292912 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Bloom, Robert H.&#160;Conti, Dave.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/inside-advantage">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> 25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal ent://SD_ILS/0/SD_ILS:293075 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Schiffman, Stephan.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/25-toughest-sales-objectionsand-how-to-overcome-them">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Likeable social media how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (&amp; other social networks) ent://SD_ILS/0/SD_ILS:293076 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Kerpen, Dave.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/likeable-social-media-how-to-delight-your-customers-create-irresistible-brand-be-generally-amazing-on-facebook-amp-other-networks">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The old rules of marketing are dead the 6 new rules to reinvent your brand &amp; reigniting your business ent://SD_ILS/0/SD_ILS:293077 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Pearson, Timothy R.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/old-rules-marketing-are-dead-6-new-to-reinvent-your-brand-reignite-business">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Accelerate the sale kick-start your personal selling style to close more sales, faster ent://SD_ILS/0/SD_ILS:293078 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Rodgers, Mark.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/accelerate-sale-kickstart-your-personal-selling-style-to-close-more-sales-faster">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Dentsu way secrets of cross switch marketing from the world's most innovative advertising agency ent://SD_ILS/0/SD_ILS:293081 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Sugiyama, Kotaro.&#160;Andree, Tim.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/dentsu-way-secrets-cross-switch-marketing-from-world">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Everything I know about business I learned at McDonald's the 7 leadership principles that drive break out success ent://SD_ILS/0/SD_ILS:292975 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Facella, Paul.&#160;Genn, Adina M.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/everything-i-know-about-business-learned-at-mcdonalds-7-leadership-principles-that-drive-break-out-success">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Take your sales to the next level advanced skills to build stronger relationships and close more deals ent://SD_ILS/0/SD_ILS:293088 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Brennan, Charles D.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/take-your-sales-to-next-level-advanced-skills-build-stronger-relationships-close-more-deals">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer-driven operations aligning quality tools and business processes for customer excellence ent://SD_ILS/0/SD_ILS:293090 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Ahoy, Christopher K.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Lead generation for the complex sale boost the quality and quantity of leads to increase your ROI ent://SD_ILS/0/SD_ILS:293101 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Carroll, Brian J. 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(Ezekiel)&#160;Olomolaiye, Paul O.&#160;Wiley InterScience (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;John Wiley <a href="http://dx.doi.org/10.1002/9781444315349">http://dx.doi.org/10.1002/9781444315349</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Relationship marketing : a consumer experience approach ent://SD_ILS/0/SD_ILS:268626 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Baron, Steve.&#160;Conway, A. (Anthony)&#160;Warnaby, Gary.<br/>Preferred Shelf Number&#160;HF5415.55 B375 2010<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Inbound marketing : get found using Google, social media, and blogs ent://SD_ILS/0/SD_ILS:269411 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Halligan, Brian.&#160;Shah, Dharmesh, 1967-<br/>Preferred Shelf Number&#160;HF5415.1265 H353 2010<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Relationship marketing a consumer experience approach ent://SD_ILS/0/SD_ILS:369210 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Baron, Steve (J. Steve)&#160;Conway, A. (Anthony)&#160;Warnaby, Gary.<br/>Preferred Shelf Number&#160;ONLINE(369210.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/relationship-marketing">http://sk.sagepub.com/books/relationship-marketing</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Stakeholder marketing ent://SD_ILS/0/SD_ILS:261430 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Gledhill, Michelle.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780080966274">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Relational contracting for construction excellence principles, practices and case studies ent://SD_ILS/0/SD_ILS:265187 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Chan, Albert P. C.&#160;Chan, Daniel W. M.&#160;Yeung, John F. Y.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203926727">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> All for one 10 strategies for building trusted client partnerships ent://SD_ILS/0/SD_ILS:303902 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Sobel, Andrew, 1955-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.contentreserve.com/TitleInfo.asp?ID={C3D2A0B0-FB6D-48B9-B87C-CF7A0C0B4CF4}&Format=50">Click for information on Adobe Digital Editions version</a> <a href="http://www.contentreserve.com/TitleInfo.asp?ID={C3D2A0B0-FB6D-48B9-B87C-CF7A0C0B4CF4}&Format=900">Click for information on Mobipocket Reader version</a> Image <a href="http://images.contentreserve.com/ImageType-100/0128-1/{C3D2A0B0-FB6D-48B9-B87C-CF7A0C0B4CF4}Img100.jpg">http://images.contentreserve.com/ImageType-100/0128-1/{C3D2A0B0-FB6D-48B9-B87C-CF7A0C0B4CF4}Img100.jpg</a> Safari Books Online <a href="http://proquest.safaribooksonline.com/?fpi=9780470380284">http://proquest.safaribooksonline.com/?fpi=9780470380284</a> Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118258057">http://dx.doi.org/10.1002/9781118258057</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> CIM revision cards delivering customer value ent://SD_ILS/0/SD_ILS:266251 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Donnelly, Ray.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9781856178525">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> CIM coursebook delivering customer value through marketing ent://SD_ILS/0/SD_ILS:258534 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Donnelly, Ray.&#160;Linton, Colin.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780080961255">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Clients driving innovation ent://SD_ILS/0/SD_ILS:303227 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Brandon, P. S. (Peter S.)&#160;Lu, Shu-Ling.&#160;Wiley InterScience (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;John Wiley <a href="http://dx.doi.org/10.1002/9781444301342">http://dx.doi.org/10.1002/9781444301342</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing global customers an integrated approach ent://SD_ILS/0/SD_ILS:232426 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Yip, George S.&#160;Bink, Audrey J. M.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Oxford scholarship online <a href="http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001">http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing customers as investments : the strategic value of customers in the long run ent://SD_ILS/0/SD_ILS:108926 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Gupta, Sunil, 1958-&#160;Lehmann, Donald R., ort. yaz.<br/>Preferred Shelf Number&#160;HF5415.55 G87 2005<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Location and Personalisation Delivering online and mobility services ent://SD_ILS/0/SD_ILS:247686 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Ralph, Daniel, ed.&#160;Searby, Stephen, ed.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1049/PBBT008E">http://dx.doi.org/10.1049/PBBT008E</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> M&uuml;&#351;teri ili&#351;kilerinde hareket noktas&#305; : M&uuml;&#351;teri memnuniyeti ve &ouml;l&ccedil;&uuml;m&uuml; ent://SD_ILS/0/SD_ILS:139794 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Acuner, &#350;ebnem Ak&#305;n.<br/>Preferred Shelf Number&#160;HF5438.4 A28 2004<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> T&uuml;ketici krall&#305;&#287;&#305;n&#305;n fethi : markalar diyar&#305;nda pazarlama stratejileri ent://SD_ILS/0/SD_ILS:105457 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Solomon, Michael R.&#160;&Ccedil;etinkaya, Selin, &ccedil;ev.<br/>Preferred Shelf Number&#160;HF 5415.32 .S65 2003<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Integrating ERP, CRM, supply chain management, and smart materials ent://SD_ILS/0/SD_ILS:287469 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Chorafas, Dimitris N.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9780203997529">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The essential guide to knowledge management : E-business and CRM applications ent://SD_ILS/0/SD_ILS:78615 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Tiwana, Amrit, 1974-<br/>Preferred Shelf Number&#160;HD 30.2 T498 2001<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> M&uuml;&#351;teri ili&#351;kilerinde hareket noktas&#305; : M&uuml;&#351;teri memnuniyeti ve &ouml;l&ccedil;&uuml;m&uuml; ent://SD_ILS/0/SD_ILS:137242 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Acuner, &#350;ebnem Ak&#305;n.<br/>Preferred Shelf Number&#160;HF5438.4 A28 2001<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Driving customer equity : how customer lifetime value is reshaping corporate strategy ent://SD_ILS/0/SD_ILS:101868 2024-10-30T12:12:01Z 2024-10-30T12:12:01Z Author&#160;Rust, Roland T.&#160;Zeithaml, Valarie A.&#160;Lemon, Katherine N. 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