Search Results for Customer satisfaction.

Tourist customer service satisfaction an encounter approach

2026-03-24T17:49:05Z

Author Noe, Francis P., 1939- Uysal, Muzaffer. Magnini, Vincent P.
Preferred Shelf Number ONLINE
Electronic Access Click here to view
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Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits

2026-03-24T17:49:05Z

Author Harrington, H. J. (H. James)
Preferred Shelf Number ONLINE
Electronic Access Subscription required
Format: Electronic Resources
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The practical guide to achieving customer satisfaction in events and hotels

2026-03-24T17:49:05Z

Author Berners, Philip, author. Martin, Adrian, author.
Preferred Shelf Number TX911.3 .C8
Electronic Access Taylor & Francis https://www.taylorfrancis.com/books/9781003154600 OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
Format: Electronic Resources
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Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction.

2026-03-24T17:49:05Z

Author Woodland, Colin, author.
Preferred Shelf Number HD56
Electronic Access Taylor & Francis https://www.taylorfrancis.com/books/9781003323822 OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
Format: Electronic Resources
Availability Online Library~1

Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality

2026-03-24T17:49:05Z

Author Grigoroudis, Evangelos. author. Siskos, Yannis. author. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access http://dx.doi.org/10.1007/978-1-4419-1640-2
Format: Electronic Resources
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Consumer service : how to achieve total customer satisfaction

2026-03-24T17:49:05Z

Author Peel, Malcolm.
Preferred Shelf Number HF 5415.5 P364 1987
Format: Books
Availability Beytepe Library~1

Developments in Information and Knowledge Management Systems for Business Applications Volume 8

2026-03-24T17:49:05Z

Author Štarchoň, Peter. editor. Fedushko, Solomiia. editor. (orcid)0000-0001-7548-5856 Gubíniova, Katarína. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-80935-4
Format: Electronic Resources
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Logistics in the Modern Age

2026-03-24T17:49:05Z

Author Ismail, Azman. editor. (orcid)0000-0001-6857-5423 Zulkipli, Fatin Nur. editor. Firdaus, Muhammad Iqbal. editor. Öchsner, Andreas. editor. (orcid)0000-0002-8844-3206 SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-91497-3
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Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management 16th International Conference, DHM 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part III

2026-03-24T17:49:05Z

Author Duffy, Vincent G. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-93508-4
Format: Electronic Resources
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The data hero playbook : developing your data leadership superpowers

2026-03-24T17:49:05Z

Author Hawker, Malcolm, 1968- author.
Preferred Shelf Number HD30.2 .H39 2025
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9781394318186
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Management, Tourism and Smart Technologies ICMTT 2023 Volume 2

2026-03-24T17:49:05Z

Author Montenegro, Carlos. editor. Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187 Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242 SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-43733-5
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Management, Tourism and Smart Technologies ICMTT 2023 Volume 1

2026-03-24T17:49:05Z

Author Montenegro, Carlos. editor. Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187 Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242 SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-44131-8
Format: Electronic Resources
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Thermoforming : processing and technology

2026-03-24T17:49:05Z

Author Muralisrinivasan, Natamai Subramanian, author.
Preferred Shelf Number TP1150 .M87 2024
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9781119555889
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Third Congress on Intelligent Systems Proceedings of CIS 2022, Volume 1

2026-03-24T17:49:05Z

Author Kumar, Sandeep. editor. Sharma, Harish. editor. Balachandran, K. editor. Kim, Joong Hoon. editor. Bansal, Jagdish Chand. editor.
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-981-19-9225-4
Format: Electronic Resources
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From Industry 4.0 to Industry 5.0 Mapping the Transitions

2026-03-24T17:49:05Z

Author Hamdan, Allam. editor. Harraf, Arezou. editor. Buallay, Amina. editor. Arora, Pallvi. editor. Alsabatin, Hala. editor.
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-28314-7
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Proceedings of ICACTCE'23 - The International Conference on Advances in Communication Technology and Computer Engineering New Artificial Intelligence and the Internet of Things Based Perspective and Solutions

2026-03-24T17:49:05Z

Author Iwendi, Celestine. editor. Boulouard, Zakaria. editor. (orcid)0000-0002-4891-3760 Kryvinska, Natalia. editor. (orcid)0000-0003-3678-9229 SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-37164-6
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Advances in Manufacturing, Automation, Design and Energy Technologies Proceedings from ICoFT 2021

2026-03-24T17:49:05Z

Author Sivaram, N. M. editor. Sankaranarayanasamy, K. editor. Davim, J. Paulo. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-981-99-1288-9
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E-Business. Digital Empowerment for an Intelligent Future 22nd Wuhan International Conference, WHICEB 2023, Wuhan, China, May 26-28, 2023, Proceedings, Part I

2026-03-24T17:49:05Z

Author Tu, Yiliu. editor. (orcid) Chi, Maomao. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-32299-0
Format: Electronic Resources
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Emotional Artificial Intelligence and Metaverse

2026-03-24T17:49:05Z

Author Lee, Roger. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-16485-9
Format: Electronic Resources
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Artificial Intelligence, Internet of Things, and Society 5.0

2026-03-24T17:49:05Z

Author Hannoon, Azzam. editor. (orcid)0000-0003-0468-7797 Mahmood, Abdullah. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-43300-9
Format: Electronic Resources
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Green Sustainability: Towards Innovative Digital Transformation Proceedings of ITAF 2023

2026-03-24T17:49:05Z

Author Magdi, Dalia. editor. El-Fetouh, Ahmed Abou. editor. Mamdouh, Mohamed. editor. Joshi, Amit. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-981-99-4764-5
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Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures IFIP WG 5.7 International Conference, APMS 2023, Trondheim, Norway, September 17-21, 2023, Proceedings, Part II

2026-03-24T17:49:05Z

Author Alfnes, Erlend. editor. Romsdal, Anita. editor. Strandhagen, Jan Ola. editor. von Cieminski, Gregor. editor. Romero, David. editor.
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-031-43666-6
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Natural flavors, fragrances, and perfumes : chemistry, production, and sensory approach

2026-03-24T17:49:05Z

Author Gopi, Sreeraj, editor. Sukumaran, Nimisha Pulikkal, editor. Jacob, Joby, editor. Thomas, Sabu, editor.
Preferred Shelf Number HD9999 .E782 N38 2023
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9783527824816
Format: Electronic Resources
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Smart manufacturing : the lean six sigma way

2026-03-24T17:49:05Z

Author Tarantino, Anthony, 1949- author.
Preferred Shelf Number TS156 .T38 2022
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9781119846642
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Advanced analytics and deep learning models

2026-03-24T17:49:05Z

Author Mire, Archana, editor. Malik, Shaveta, editor. Tyagi, Amit Kumar, editor.
Preferred Shelf Number Q325.73 .A38 2022
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9781119792437
Format: Electronic Resources
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Design for excellence in electronics manufacturing

2026-03-24T17:49:05Z

Author Tulkoff, Cheryl, author. Caswell, Greg, author.
Preferred Shelf Number TK7870 .T845 2021
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9781119109402
Format: Electronic Resources
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Design for maintainability

2026-03-24T17:49:05Z

Author Gullo, Louis J., editor. Dixon, Jack, 1948- editor.
Preferred Shelf Number TS174 .D47 2021
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9781119578536
Format: Electronic Resources
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Case studies on food experiences in marketing, retail, and events

2026-03-24T17:49:05Z

Author Doppler, Susanne, editer. Steffen, Adrienne, editer.
Preferred Shelf Number ONLINE
Electronic Access ScienceDirect https://www.sciencedirect.com/science/book/9780128177921
Format: Electronic Resources
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Liquid piston engines

2026-03-24T17:49:05Z

Author Gupta, Aman, 1985- author. Sharma, Shubham, 1980- author. Narayan, Sunny, 1986- author.
Preferred Shelf Number TJ765 .G87 2017
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9781119323273
Format: Electronic Resources
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Serviceology for Services 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings

2026-03-24T17:49:05Z

Author Hara, Yoshinori. editor. Karagiannis, Dimitris. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-319-61240-9
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Agile Processes in Software Engineering and Extreme Programming 16th International Conference, XP 2015, Helsinki, Finland, May 25-29, 2015, Proceedings

2026-03-24T17:49:05Z

Author Lassenius, Casper. editor. Dingsøyr, Torgeir. editor. Paasivaara, Maria. editor. SpringerLink (Online service)
Preferred Shelf Number ONLINE
Electronic Access https://doi.org/10.1007/978-3-319-18612-2
Format: Electronic Resources
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Managing technology-based projects tools, techniques, people, and business processes

2026-03-24T17:49:05Z

Author Thamhain, Hans J. (Hans Jurgen), 1936-
Preferred Shelf Number ONLINE(341887.1)
Electronic Access Books24x7 http://www.books24x7.com/marc.asp?bookid=63634 Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=1651765 ebrary http://site.ebrary.com/id/10849285 John Wiley http://dx.doi.org/10.1002/9781118849958 Safari Books Online http://proquest.safaribooksonline.com/?fpi=9780470402542
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Electrical estimating methods

2026-03-24T17:49:05Z

Author DelPico, Wayne J. R.S. Means Company.
Preferred Shelf Number ONLINE(342086.1)
Electronic Access Ebook Library http://public.eblib.com/choice/PublicFullRecord.aspx?p=1823951 John Wiley http://dx.doi.org/10.1002/9781118963234
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Advances in usability evaluation

2026-03-24T17:49:05Z

Author Rebelo, Francesco. Soares, Marcelo Marcio.
Preferred Shelf Number TA167 .A375 2013
Electronic Access Click here to view.
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Usability evaluation for in-vehicle systems

2026-03-24T17:49:05Z

Author Harvey, Catherine, 1984, author. Stanton, Neville, 1960-
Preferred Shelf Number TL272.55 .H37 2013
Electronic Access Click here to view.
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Big Data : Understanding How Data Powers Big Business.

2026-03-24T17:49:05Z

Author Schmarzo, Bill.
Preferred Shelf Number QA76.9 .D343 EB
Electronic Access https://onlinelibrary.wiley.com/doi/book/10.1002/9781119701859
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Personal relationships the effect on employee attitudes, behavior, and well-being

2026-03-24T17:49:05Z

Author Eby, Lillian Turner de Tormes, 1964- Allen, Tammy D.
Preferred Shelf Number ONLINE
Electronic Access Click here to view
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Managed care pharmacy practice

2026-03-24T17:49:05Z

Author Navarro, Robert.
Preferred Shelf Number QV 737 M2648 2009
Format: Books
Availability Health Sciences Library~1

Algılanan hizmet kalitesi, müşteri tatmini ve müşteri satın alma niyeti arasındaki ilişki : KKTC Gazimağusa İlçesi'nde banka müşterileri üzerine bir araştırma

2026-03-24T17:49:05Z

Author Karatepe, Osman Mübin.
Preferred Shelf Number TEZ/5287 K144 2002
Format: Books
Availability Beytepe Library~1