Search Results for Customer satisfaction.
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bsatisfaction.$0026ic$003dtrue$0026ps$003d300?dt=list
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Tourist customer service satisfaction an encounter approach
ent://SD_ILS/0/SD_ILS:263771
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Author Noe, Francis P., 1939- Uysal, Muzaffer. Magnini, Vincent P.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203852361">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
ent://SD_ILS/0/SD_ILS:292989
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Author Harrington, H. J. (H. James)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/streamlined-process-improvement">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The practical guide to achieving customer satisfaction in events and hotels
ent://SD_ILS/0/SD_ILS:580016
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Author Berners, Philip, author. Martin, Adrian, author.<br/>Preferred Shelf Number TX911.3 .C8<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003154600">https://www.taylorfrancis.com/books/9781003154600</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction.
ent://SD_ILS/0/SD_ILS:583985
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Author Woodland, Colin, author.<br/>Preferred Shelf Number HD56<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003323822">https://www.taylorfrancis.com/books/9781003323822</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality
ent://SD_ILS/0/SD_ILS:172310
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Author Grigoroudis, Evangelos. author. Siskos, Yannis. author. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://dx.doi.org/10.1007/978-1-4419-1640-2">http://dx.doi.org/10.1007/978-1-4419-1640-2</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Consumer service : how to achieve total customer satisfaction
ent://SD_ILS/0/SD_ILS:10841
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Author Peel, Malcolm.<br/>Preferred Shelf Number HF 5415.5 P364 1987<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management 16th International Conference, DHM 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part III
ent://SD_ILS/0/SD_ILS:608742
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Author Duffy, Vincent G. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-93508-4">https://doi.org/10.1007/978-3-031-93508-4</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Logistics in the Modern Age
ent://SD_ILS/0/SD_ILS:609606
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Author Ismail, Azman. editor. (orcid)0000-0001-6857-5423 Zulkipli, Fatin Nur. editor. Firdaus, Muhammad Iqbal. editor. Öchsner, Andreas. editor. (orcid)0000-0002-8844-3206 SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-91497-3">https://doi.org/10.1007/978-3-031-91497-3</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The data hero playbook : developing your data leadership superpowers
ent://SD_ILS/0/SD_ILS:600025
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Author Hawker, Malcolm, 1968- author.<br/>Preferred Shelf Number HD30.2 .H39 2025<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394318186">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394318186</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Developments in Information and Knowledge Management Systems for Business Applications Volume 8
ent://SD_ILS/0/SD_ILS:607471
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Author Štarchoň, Peter. editor. Fedushko, Solomiia. editor. (orcid)0000-0001-7548-5856 Gubíniova, Katarína. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-80935-4">https://doi.org/10.1007/978-3-031-80935-4</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Management, Tourism and Smart Technologies ICMTT 2023 Volume 2
ent://SD_ILS/0/SD_ILS:602260
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Author Montenegro, Carlos. editor. Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187 Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242 SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-43733-5">https://doi.org/10.1007/978-3-031-43733-5</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Management, Tourism and Smart Technologies ICMTT 2023 Volume 1
ent://SD_ILS/0/SD_ILS:602261
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Author Montenegro, Carlos. editor. Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187 Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242 SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-44131-8">https://doi.org/10.1007/978-3-031-44131-8</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Thermoforming : processing and technology
ent://SD_ILS/0/SD_ILS:599297
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Author Muralisrinivasan, Natamai Subramanian, author.<br/>Preferred Shelf Number TP1150 .M87 2024<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119555889">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119555889</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
E-Business. Digital Empowerment for an Intelligent Future 22nd Wuhan International Conference, WHICEB 2023, Wuhan, China, May 26-28, 2023, Proceedings, Part I
ent://SD_ILS/0/SD_ILS:520576
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Author Tu, Yiliu. editor. (orcid) Chi, Maomao. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-32299-0">https://doi.org/10.1007/978-3-031-32299-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures IFIP WG 5.7 International Conference, APMS 2023, Trondheim, Norway, September 17-21, 2023, Proceedings, Part II
ent://SD_ILS/0/SD_ILS:520611
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Author Alfnes, Erlend. editor. Romsdal, Anita. editor. Strandhagen, Jan Ola. editor. von Cieminski, Gregor. editor. Romero, David. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-43666-6">https://doi.org/10.1007/978-3-031-43666-6</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Advances in Manufacturing, Automation, Design and Energy Technologies Proceedings from ICoFT 2021
ent://SD_ILS/0/SD_ILS:528352
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Author Sivaram, N. M. editor. Sankaranarayanasamy, K. editor. Davim, J. Paulo. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-99-1288-9">https://doi.org/10.1007/978-981-99-1288-9</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Third Congress on Intelligent Systems Proceedings of CIS 2022, Volume 1
ent://SD_ILS/0/SD_ILS:527525
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Author Kumar, Sandeep. editor. Sharma, Harish. editor. Balachandran, K. editor. Kim, Joong Hoon. editor. Bansal, Jagdish Chand. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-19-9225-4">https://doi.org/10.1007/978-981-19-9225-4</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Artificial Intelligence, Internet of Things, and Society 5.0
ent://SD_ILS/0/SD_ILS:528740
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Author Hannoon, Azzam. editor. (orcid)0000-0003-0468-7797 Mahmood, Abdullah. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-43300-9">https://doi.org/10.1007/978-3-031-43300-9</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Green Sustainability: Towards Innovative Digital Transformation Proceedings of ITAF 2023
ent://SD_ILS/0/SD_ILS:528766
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Author Magdi, Dalia. editor. El-Fetouh, Ahmed Abou. editor. Mamdouh, Mohamed. editor. Joshi, Amit. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-99-4764-5">https://doi.org/10.1007/978-981-99-4764-5</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Proceedings of ICACTCE'23 - The International Conference on Advances in Communication Technology and Computer Engineering New Artificial Intelligence and the Internet of Things Based Perspective and Solutions
ent://SD_ILS/0/SD_ILS:529126
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Author Iwendi, Celestine. editor. Boulouard, Zakaria. editor. (orcid)0000-0002-4891-3760 Kryvinska, Natalia. editor. (orcid)0000-0003-3678-9229 SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-37164-6">https://doi.org/10.1007/978-3-031-37164-6</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Emotional Artificial Intelligence and Metaverse
ent://SD_ILS/0/SD_ILS:527005
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Author Lee, Roger. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-16485-9">https://doi.org/10.1007/978-3-031-16485-9</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
From Industry 4.0 to Industry 5.0 Mapping the Transitions
ent://SD_ILS/0/SD_ILS:527557
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Author Hamdan, Allam. editor. Harraf, Arezou. editor. Buallay, Amina. editor. Arora, Pallvi. editor. Alsabatin, Hala. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-28314-7">https://doi.org/10.1007/978-3-031-28314-7</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Natural flavors, fragrances, and perfumes : chemistry, production, and sensory approach
ent://SD_ILS/0/SD_ILS:598346
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Author Gopi, Sreeraj, editor. Sukumaran, Nimisha Pulikkal, editor. Jacob, Joby, editor. Thomas, Sabu, editor.<br/>Preferred Shelf Number HD9999 .E782 N38 2023<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9783527824816">https://onlinelibrary.wiley.com/doi/book/10.1002/9783527824816</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Advanced analytics and deep learning models
ent://SD_ILS/0/SD_ILS:597524
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Author Mire, Archana, editor. Malik, Shaveta, editor. Tyagi, Amit Kumar, editor.<br/>Preferred Shelf Number Q325.73 .A38 2022<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119792437">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119792437</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Smart manufacturing : the lean six sigma way
ent://SD_ILS/0/SD_ILS:597568
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Author Tarantino, Anthony, 1949- author.<br/>Preferred Shelf Number TS156 .T38 2022<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119846642">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119846642</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Design for maintainability
ent://SD_ILS/0/SD_ILS:596355
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Author Gullo, Louis J., editor. Dixon, Jack, 1948- editor.<br/>Preferred Shelf Number TS174 .D47 2021<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119578536">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119578536</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Design for excellence in electronics manufacturing
ent://SD_ILS/0/SD_ILS:596229
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Author Tulkoff, Cheryl, author. Caswell, Greg, author.<br/>Preferred Shelf Number TK7870 .T845 2021<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119109402">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119109402</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Case studies on food experiences in marketing, retail, and events
ent://SD_ILS/0/SD_ILS:522459
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Author Doppler, Susanne, editer. Steffen, Adrienne, editer.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access ScienceDirect <a href="https://www.sciencedirect.com/science/book/9780128177921">https://www.sciencedirect.com/science/book/9780128177921</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Serviceology for Services 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
ent://SD_ILS/0/SD_ILS:613188
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Author Hara, Yoshinori. editor. Karagiannis, Dimitris. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-319-61240-9">https://doi.org/10.1007/978-3-319-61240-9</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Liquid piston engines
ent://SD_ILS/0/SD_ILS:593716
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Author Gupta, Aman, 1985- author. Sharma, Shubham, 1980- author. Narayan, Sunny, 1986- author.<br/>Preferred Shelf Number TJ765 .G87 2017<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119323273">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119323273</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Agile Processes in Software Engineering and Extreme Programming 16th International Conference, XP 2015, Helsinki, Finland, May 25-29, 2015, Proceedings
ent://SD_ILS/0/SD_ILS:518633
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Author Lassenius, Casper. editor. Dingsøyr, Torgeir. editor. Paasivaara, Maria. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-319-18612-2">https://doi.org/10.1007/978-3-319-18612-2</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Electrical estimating methods
ent://SD_ILS/0/SD_ILS:342086
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Author DelPico, Wayne J. R.S. Means Company.<br/>Preferred Shelf Number ONLINE(342086.1)<br/>Electronic Access Ebook Library <a href="http://public.eblib.com/choice/PublicFullRecord.aspx?p=1823951">http://public.eblib.com/choice/PublicFullRecord.aspx?p=1823951</a>
John Wiley <a href="http://dx.doi.org/10.1002/9781118963234">http://dx.doi.org/10.1002/9781118963234</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Managing technology-based projects tools, techniques, people, and business processes
ent://SD_ILS/0/SD_ILS:341887
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Author Thamhain, Hans J. (Hans Jurgen), 1936-<br/>Preferred Shelf Number ONLINE(341887.1)<br/>Electronic Access Books24x7 <a href="http://www.books24x7.com/marc.asp?bookid=63634">http://www.books24x7.com/marc.asp?bookid=63634</a>
Ebook Library <a href="http://public.eblib.com/choice/publicfullrecord.aspx?p=1651765">http://public.eblib.com/choice/publicfullrecord.aspx?p=1651765</a>
ebrary <a href="http://site.ebrary.com/id/10849285">http://site.ebrary.com/id/10849285</a>
John Wiley <a href="http://dx.doi.org/10.1002/9781118849958">http://dx.doi.org/10.1002/9781118849958</a>
Safari Books Online <a href="http://proquest.safaribooksonline.com/?fpi=9780470402542">http://proquest.safaribooksonline.com/?fpi=9780470402542</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Big Data : Understanding How Data Powers Big Business.
ent://SD_ILS/0/SD_ILS:593065
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Author Schmarzo, Bill.<br/>Preferred Shelf Number QA76.9 .D343 EB<br/>Electronic Access <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119701859">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119701859</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Advances in usability evaluation
ent://SD_ILS/0/SD_ILS:544721
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Author Rebelo, Francesco. Soares, Marcelo Marcio.<br/>Preferred Shelf Number TA167 .A375 2013<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781466560550">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>
Usability evaluation for in-vehicle systems
ent://SD_ILS/0/SD_ILS:546726
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Author Harvey, Catherine, 1984, author. Stanton, Neville, 1960-<br/>Preferred Shelf Number TL272.55 .H37 2013<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781466514300">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>
Personal relationships the effect on employee attitudes, behavior, and well-being
ent://SD_ILS/0/SD_ILS:262372
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Author Eby, Lillian Turner de Tormes, 1964- Allen, Tammy D.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203123034">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Managed care pharmacy practice
ent://SD_ILS/0/SD_ILS:119631
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Author Navarro, Robert.<br/>Preferred Shelf Number QV 737 M2648 2009<br/>Format: Books<br/>Availability Health Sciences Library~1<br/>
Algılanan hizmet kalitesi, müşteri tatmini ve müşteri satın alma niyeti arasındaki ilişki : KKTC Gazimağusa İlçesi'nde banka müşterileri üzerine bir araştırma
ent://SD_ILS/0/SD_ILS:74414
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Author Karatepe, Osman Mübin.<br/>Preferred Shelf Number TEZ/5287 K144 2002<br/>Format: Books<br/>Availability Beytepe Library~1<br/>