Search Results for Customer services -- Management.SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices$002b--$002bManagement.$0026ic$003dtrue$0026ps$003d300?2024-09-13T05:20:51ZAdvances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures IFIP WG 5.7 International Conference, APMS 2023, Trondheim, Norway, September 17-21, 2023, Proceedings, Part IIent://SD_ILS/0/SD_ILS:5206112024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Alfnes, Erlend. editor. Romsdal, Anita. editor. Strandhagen, Jan Ola. editor. von Cieminski, Gregor. editor. Romero, David. editor.<br/>Preferred Shelf Number XX(520611.1)<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-43666-6">https://doi.org/10.1007/978-3-031-43666-6</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Clinical Laboratory Managementent://SD_ILS/0/SD_ILS:5222682024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Yadav, Shakti Kumar. editor. Gupta, Ruchika. editor. Singh, Sompal. editor. SpringerLink (Online service)<br/>Preferred Shelf Number XX(522268.1)<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-46420-1">https://doi.org/10.1007/978-3-031-46420-1</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Service failures and recovery in tourism hospitality : a practical manualent://SD_ILS/0/SD_ILS:3905452024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Koc, Erdogan, editor.<br/>Preferred Shelf Number G155.A1 S437 2017<br/>Format: Books<br/>Availability Beytepe Library~1<br/>The strategic CIO : changing the dynamics of the business enterpriseent://SD_ILS/0/SD_ILS:3564712024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Weinzimer, Philip.<br/>Preferred Shelf Number ONLINE(356471.1)<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781466561731">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedingsent://SD_ILS/0/SD_ILS:5185412024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Nóvoa, Henriqueta. editor. Drăgoicea, Monica. editor. SpringerLink (Online service)<br/>Preferred Shelf Number XX(518541.1)<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-319-14980-6">https://doi.org/10.1007/978-3-319-14980-6</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Industrial Engineering, Management Science and Applications 2015ent://SD_ILS/0/SD_ILS:5187062024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Gen, Mitsuo. editor. Kim, Kuinam J. editor. Huang, Xiaoxia. editor. Hiroshi, Yabe. editor. SpringerLink (Online service)<br/>Preferred Shelf Number XX(518706.1)<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-662-47200-2">https://doi.org/10.1007/978-3-662-47200-2</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>A guide to IT contracting checklists, tools, and techniquesent://SD_ILS/0/SD_ILS:2853062024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Overly, Michael R. Karlyn, Matthew A.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781439876596">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>UX best practices how to achieve more impact with user experienceent://SD_ILS/0/SD_ILS:2932372024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/ux-best-practices-how-to-achieve-more-impact-user-experience">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The Starbucks experience 5 principles for turning ordinary into extraordinaryent://SD_ILS/0/SD_ILS:2929532024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Michelli, Joseph A., 1960-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/starbucks-experience-5-principles-for-turning-ordinary-into-extraordinary">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketingent://SD_ILS/0/SD_ILS:2930892024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Azevedo, Abaet�e de. Pomeranz, Ricardo.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Service leadership the quest for competitive advantageent://SD_ILS/0/SD_ILS:3693022024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Grönfeldt, Svafa. Strother, Judith B.<br/>Preferred Shelf Number ONLINE(369302.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/books/service-leadership">http://sk.sagepub.com/books/service-leadership</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Managing high-tech services using a CRM strategyent://SD_ILS/0/SD_ILS:2912092024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Blumberg, Donald F.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781420025323">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Handbook of services marketing & managementent://SD_ILS/0/SD_ILS:3684472024-09-13T05:20:51Z2024-09-13T05:20:51ZAuthor Swartz, Teresa A. Iacobucci, Dawn.<br/>Preferred Shelf Number ONLINE(368447.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management">http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>