Search Results for Customer services -- Management. - Narrowed by: Online Library
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices$002b--$002bManagement.$0026qf$003dLIBRARY$002509Library$0025091$00253AONLINE$002509Online$002bLibrary$0026ps$003d300?dt=list
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Modern Artificial Intelligence and Data Science Tools, Techniques and Systems
ent://SD_ILS/0/SD_ILS:527258
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Author Idrissi, Abdellah. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-33309-5">https://doi.org/10.1007/978-3-031-33309-5</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Clinical Laboratory Management
ent://SD_ILS/0/SD_ILS:522268
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Author Yadav, Shakti Kumar. editor. Gupta, Ruchika. editor. Singh, Sompal. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-46420-1">https://doi.org/10.1007/978-3-031-46420-1</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Green Sustainability: Towards Innovative Digital Transformation Proceedings of ITAF 2023
ent://SD_ILS/0/SD_ILS:528766
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Author Magdi, Dalia. editor. El-Fetouh, Ahmed Abou. editor. Mamdouh, Mohamed. editor. Joshi, Amit. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-99-4764-5">https://doi.org/10.1007/978-981-99-4764-5</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures IFIP WG 5.7 International Conference, APMS 2023, Trondheim, Norway, September 17-21, 2023, Proceedings, Part II
ent://SD_ILS/0/SD_ILS:520611
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Author Alfnes, Erlend. editor. Romsdal, Anita. editor. Strandhagen, Jan Ola. editor. von Cieminski, Gregor. editor. Romero, David. editor.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-031-43666-6">https://doi.org/10.1007/978-3-031-43666-6</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Transportation Systems Technology and Integrated Management
ent://SD_ILS/0/SD_ILS:526959
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Author Upadhyay, Ram Krishna. editor. Sharma, Sunil Kumar. editor. Kumar, Vikram. editor. Valera, Hardikk. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-981-99-1517-0">https://doi.org/10.1007/978-981-99-1517-0</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The Strategic CIO : Changing the Dynamics of the Business Enterprise
ent://SD_ILS/0/SD_ILS:542516
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Author Weinzimer, Philip, author. Taylor and Francis.<br/>Preferred Shelf Number HD30.2<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781315373454">Click here to view.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
ent://SD_ILS/0/SD_ILS:518541
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Author Nóvoa, Henriqueta. editor. Drăgoicea, Monica. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-319-14980-6">https://doi.org/10.1007/978-3-319-14980-6</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Industrial Engineering, Management Science and Applications 2015
ent://SD_ILS/0/SD_ILS:518706
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Author Gen, Mitsuo. editor. Kim, Kuinam J. editor. Huang, Xiaoxia. editor. Hiroshi, Yabe. editor. SpringerLink (Online service)<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="https://doi.org/10.1007/978-3-662-47200-2">https://doi.org/10.1007/978-3-662-47200-2</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
A guide to IT contracting : checklists, tools, and techniques
ent://SD_ILS/0/SD_ILS:545790
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Author Overly, Michael R., author. Karlyn, Matthew A.<br/>Preferred Shelf Number HD9999 .I492 O94 2013<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781439876596">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>
UX best practices how to achieve more impact with user experience
ent://SD_ILS/0/SD_ILS:293237
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Author Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/ux-best-practices-how-to-achieve-more-impact-user-experience">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The Starbucks experience 5 principles for turning ordinary into extraordinary
ent://SD_ILS/0/SD_ILS:292953
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Author Michelli, Joseph A., 1960-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/starbucks-experience-5-principles-for-turning-ordinary-into-extraordinary">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing
ent://SD_ILS/0/SD_ILS:293089
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Author Azevedo, Abaet�e de. Pomeranz, Ricardo.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Service leadership the quest for competitive advantage
ent://SD_ILS/0/SD_ILS:369302
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Author Grönfeldt, Svafa. Strother, Judith B.<br/>Preferred Shelf Number ONLINE(369302.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/books/service-leadership">http://sk.sagepub.com/books/service-leadership</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Electronic Bill Presentment and Payment
ent://SD_ILS/0/SD_ILS:542291
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Author Terplan, Kornel, author.<br/>Preferred Shelf Number HG1710 .T477 2003<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9780203009413">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>
Managing high-tech services using a CRM strategy
ent://SD_ILS/0/SD_ILS:542375
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Author Blumberg, Donald F., author.<br/>Preferred Shelf Number HF5415.5 .B57 2003<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781420025323">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>
The privacy papers : managing technology, consumer, employee, and legislative action
ent://SD_ILS/0/SD_ILS:539954
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Author Herold, Rebecca.<br/>Preferred Shelf Number KF1262 .P754 2002<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781420000177">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>
Handbook of services marketing & management
ent://SD_ILS/0/SD_ILS:368447
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Author Swartz, Teresa A. Iacobucci, Dawn.<br/>Preferred Shelf Number ONLINE(368447.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management">http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Financial services information systems
ent://SD_ILS/0/SD_ILS:543358
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Author Keyes, Jessica, 1950-<br/>Preferred Shelf Number HG173 .H343 2000<br/>Electronic Access <a href="https://www.taylorfrancis.com/books/9781135482534">Click here to view.</a><br/>Format: Books<br/>Availability Online Library~1<br/>