Search Results for Customer services -- Marketing. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices$002b--$002bMarketing.$0026ps$003d300? 2024-11-09T00:52:22Z Services marketing : integrating customer focus across the firm ent://SD_ILS/0/SD_ILS:313270 2024-11-09T00:52:22Z 2024-11-09T00:52:22Z Author&#160;Zeithaml, Valarie A.&#160;Bitner, Mary Jo.&#160;Gremler, Dwayne D.<br/>Preferred Shelf Number&#160;HD9980.5 Z45 2009<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Managing social media practices in the digital economy ent://SD_ILS/0/SD_ILS:489724 2024-11-09T00:52:22Z 2024-11-09T00:52:22Z Author&#160;Alavi, Shirin, 1980- editor.&#160;Ahuja, Vandana, editor.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2316535">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2316535</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> HCI International 2023 Posters 25th International Conference on Human-Computer Interaction, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part IV ent://SD_ILS/0/SD_ILS:520775 2024-11-09T00:52:22Z 2024-11-09T00:52:22Z Author&#160;Stephanidis, Constantine. editor.&#160;Antona, Margherita. editor.&#160;Ntoa, Stavroula. editor.&#160;Salvendy, Gavriel. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;XX(520775.1)<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-031-36001-5">https://doi.org/10.1007/978-3-031-36001-5</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmet pazarlamas&#305; ent://SD_ILS/0/SD_ILS:479327 2024-11-09T00:52:22Z 2024-11-09T00:52:22Z Author&#160;&#304;slamo&#287;lu, A. Hamdi.&#160;Ayd&#305;n, Kenan.<br/>Preferred Shelf Number&#160;HD9980.5 I85 2020<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Service marketing strategies for small and medium enterprises : emerging research and opportunities ent://SD_ILS/0/SD_ILS:482102 2024-11-09T00:52:22Z 2024-11-09T00:52:22Z Author&#160;Rahman, Muhammad Sabbir, 1981- author.&#160;Zaman, Mahmud Habib, 1981- author.&#160;Hossain, Md. Afnan, 1987- author.&#160;IGI Global, publisher.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-7891-8">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-7891-8</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Industrial Engineering, Management Science and Applications 2015 ent://SD_ILS/0/SD_ILS:518706 2024-11-09T00:52:22Z 2024-11-09T00:52:22Z Author&#160;Gen, Mitsuo. editor.&#160;Kim, Kuinam J. editor.&#160;Huang, Xiaoxia. editor.&#160;Hiroshi, Yabe. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;XX(518706.1)<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-662-47200-2">https://doi.org/10.1007/978-3-662-47200-2</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> A guide to IT contracting checklists, tools, and techniques ent://SD_ILS/0/SD_ILS:285306 2024-11-09T00:52:22Z 2024-11-09T00:52:22Z Author&#160;Overly, Michael R.&#160;Karlyn, Matthew A.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9781439876596">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Handbook of services marketing &amp; management ent://SD_ILS/0/SD_ILS:368447 2024-11-09T00:52:22Z 2024-11-09T00:52:22Z Author&#160;Swartz, Teresa A.&#160;Iacobucci, Dawn.<br/>Preferred Shelf Number&#160;ONLINE(368447.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management">http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>