Search Results for Customer services -- Quality control. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices$002b--$002bQuality$002bcontrol.$0026ic$003dtrue$0026te$003dILS$0026ps$003d300? 2024-10-25T01:58:08Z Quality services and experiences in hospitality and tourism ent://SD_ILS/0/SD_ILS:422042 2024-10-25T01:58:08Z 2024-10-25T01:58:08Z Author&#160;Cai, Liping A., editor.&#160;Alaedini, Pooya, 1967- editor.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://www.emerald.com/insight/publication/doi/10.1108/S2042-144320189">https://www.emerald.com/insight/publication/doi/10.1108/S2042-144320189</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Dimensions of service quality : expectations of Turkish consumers from services : ara&#351;t&#305;rma raporu ent://SD_ILS/0/SD_ILS:55981 2024-10-25T01:58:08Z 2024-10-25T01:58:08Z Author&#160;Akan, Perran.<br/>Preferred Shelf Number&#160;HF 5415.5 A526 1995<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Service quality new directions in theory and practice ent://SD_ILS/0/SD_ILS:369303 2024-10-25T01:58:08Z 2024-10-25T01:58:08Z Author&#160;Rust, Roland T.&#160;Oliver, Richard L., 1945-<br/>Preferred Shelf Number&#160;ONLINE(369303.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/service-quality">http://sk.sagepub.com/books/service-quality</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>