Search Results for Customer services -- Technological innovations. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices$002b--$002bTechnological$002binnovations.$0026ps$003d300?dt=list 2026-06-04T00:49:19Z Airline customer experience : digitalization in passenger services ent://SD_ILS/0/SD_ILS:578521 2026-06-04T00:49:19Z 2026-06-04T00:49:19Z Author&#160;Dutta, Pushan, 1985- editor.&#160;Ricciuti, Martin, editor.&#160;Bogrekci, Ismail, editor.&#160;Suseelan, Sumeet, editor.<br/>Preferred Shelf Number&#160;HE9776<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003625100">https://www.taylorfrancis.com/books/9781003625100</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer 360 : how data, AI, and trust changes everything ent://SD_ILS/0/SD_ILS:599522 2026-06-04T00:49:19Z 2026-06-04T00:49:19Z Author&#160;Kihn, Martin, author.&#160;Chen Lin, Andrea, author.<br/>Preferred Shelf Number&#160;HF5415.5 .K528 2025<br/>Electronic Access&#160;<a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394308668">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394308668</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Designing service excellence : people and technology ent://SD_ILS/0/SD_ILS:547556 2026-06-04T00:49:19Z 2026-06-04T00:49:19Z Author&#160;Hunt, Brian, author.&#160;Ivergard, Toni, author.<br/>Preferred Shelf Number&#160;HF5415.5 .H867 2015<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781439840474">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers ent://SD_ILS/0/SD_ILS:292534 2026-06-04T00:49:19Z 2026-06-04T00:49:19Z Author&#160;Soudagar, Reza.&#160;Iyer, Vinay.&#160;Hildebrand, Volker.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customer-experience-edge-technology-techniques-for-delivering-enduring-profitable-positive-to-your-customers">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Niche envy marketing discrimination in the digital age ent://SD_ILS/0/SD_ILS:219989 2026-06-04T00:49:19Z 2026-06-04T00:49:19Z Author&#160;Turow, Joseph.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;IEEE Xplore <a href="http://ieeexplore.ieee.org/xpl/bkabstractplus.jsp?bkn=6267348">http://ieeexplore.ieee.org/xpl/bkabstractplus.jsp?bkn=6267348</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>