Search Results for Customer services. - Narrowed by: Rust, Roland T. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dAUTHOR$002509Author$002509Rust$00252C$002bRoland$002bT.$002509Rust$00252C$002bRoland$002bT.$0026ps$003d300? 2024-10-30T22:41:47Z Driving customer equity : how customer lifetime value is reshaping corporate strategy ent://SD_ILS/0/SD_ILS:101868 2024-10-30T22:41:47Z 2024-10-30T22:41:47Z Author&#160;Rust, Roland T.&#160;Zeithaml, Valarie A.&#160;Lemon, Katherine N. (Katherine Newell)<br/>Preferred Shelf Number&#160;HF 5415.5 R87 2000<br/>Electronic Access&#160;Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Service quality new directions in theory and practice ent://SD_ILS/0/SD_ILS:369303 2024-10-30T22:41:47Z 2024-10-30T22:41:47Z Author&#160;Rust, Roland T.&#160;Oliver, Richard L., 1945-<br/>Preferred Shelf Number&#160;ONLINE(369303.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/service-quality">http://sk.sagepub.com/books/service-quality</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>