Search Results for Customer services. - Narrowed by: Zeithaml, Valarie A.
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dAUTHOR$002509Author$002509Zeithaml$00252C$002bValarie$002bA.$002509Zeithaml$00252C$002bValarie$002bA.$0026ps$003d300?
2024-09-14T10:59:42Z
Services marketing : integrating customer focus across the firm
ent://SD_ILS/0/SD_ILS:313270
2024-09-14T10:59:42Z
2024-09-14T10:59:42Z
Author Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.<br/>Preferred Shelf Number HD9980.5 Z45 2009<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Driving customer equity : how customer lifetime value is reshaping corporate strategy
ent://SD_ILS/0/SD_ILS:101868
2024-09-14T10:59:42Z
2024-09-14T10:59:42Z
Author Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)<br/>Preferred Shelf Number HF 5415.5 R87 2000<br/>Electronic Access Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format: Books<br/>Availability Beytepe Library~1<br/>