Search Results for Customer services. - Narrowed by: Beytepe Library
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dLIBRARY$002509Library$0025091$00253ABEYTEPE$002509Beytepe$002bLibrary$0026ps$003d300?
2024-10-30T22:59:55Z
Services marketing : integrating customer focus across the firm
ent://SD_ILS/0/SD_ILS:313270
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Author Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.<br/>Preferred Shelf Number HD9980.5 Z45 2009<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The virtual customer : a new paradigm for improving customer relations in libraries and information services
ent://SD_ILS/0/SD_ILS:106162
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Author IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.<br/>Preferred Shelf Number Z 716.3 I385 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Hizmet pazarlaması
ent://SD_ILS/0/SD_ILS:479327
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Author İslamoğlu, A. Hamdi. Aydın, Kenan.<br/>Preferred Shelf Number HD9980.5 I85 2020<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Temel kavramlarla reklam ajansı reklamveren ilişkileri
ent://SD_ILS/0/SD_ILS:479110
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Author Aktuğlu, Işıl Karpat. Temel Eğinli, Ayşen. Misci Kip, Sema.<br/>Preferred Shelf Number HF6178 A599 2017<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Service failures and recovery in tourism hospitality : a practical manual
ent://SD_ILS/0/SD_ILS:390545
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Author Koc, Erdogan, editor.<br/>Preferred Shelf Number G155.A1 S437 2017<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Serving online customers : lessons for libraries from the business world
ent://SD_ILS/0/SD_ILS:365324
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Author Barclay, Donald A., author.<br/>Preferred Shelf Number Z674.75.I58 B37 2014<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Bankacılıkta pazarlama
ent://SD_ILS/0/SD_ILS:366600
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Author Gümüş, Sefer.<br/>Preferred Shelf Number HG1616.M3 G86 2014<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The Medical Library Association guide to health literacy
ent://SD_ILS/0/SD_ILS:338577
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Author Kars, Marge, 1947- Baker, Lynda. Wilson, Feleta L., 1945-<br/>Preferred Shelf Number Z675.M4 M497 2008<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Serving internal and external customers
ent://SD_ILS/0/SD_ILS:313283
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Author Swartzlander, Anne.<br/>Preferred Shelf Number HF5415.5 S93 2004<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The innovator's solution : creating and sustaining successful growth
ent://SD_ILS/0/SD_ILS:267329
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Author Christensen, Clayton M. Raynor, Michael E.<br/>Preferred Shelf Number HD53.C493 2003<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Algılanan hizmet kalitesi, müşteri tatmini ve müşteri satın alma niyeti arasındaki ilişki : KKTC Gazimağusa İlçesi'nde banka müşterileri üzerine bir araştırma
ent://SD_ILS/0/SD_ILS:74414
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Author Karatepe, Osman Mübin.<br/>Preferred Shelf Number TEZ/5287 K144 2002<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Pazarlama karmasına ilişkin müşteri algısının ölçümünde geliştirilmiş farklı ölçeklerin cep telefonu ürününe uygulanması
ent://SD_ILS/0/SD_ILS:74974
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Author Kaygın, Canan.<br/>Preferred Shelf Number TEZ/5309 K182 2002<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Driving customer equity : how customer lifetime value is reshaping corporate strategy
ent://SD_ILS/0/SD_ILS:101868
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Author Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)<br/>Preferred Shelf Number HF 5415.5 R87 2000<br/>Electronic Access Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu
ent://SD_ILS/0/SD_ILS:55981
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Author Akan, Perran.<br/>Preferred Shelf Number HF 5415.5 A526 1995<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Word-of-mouth marketing
ent://SD_ILS/0/SD_ILS:112387
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Author Wilson, Jerry R., 1944-2005.<br/>Preferred Shelf Number HF5415.5 W59 1994<br/>Format: Books<br/>Availability Beytepe Library~1<br/>