Search Results for Customer services. - Narrowed by: Beytepe General Collection
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253ABEYTEPEGEN$002509Beytepe$002bGeneral$002bCollection$0026te$003dILS$0026ps$003d300?
2024-11-05T23:09:55Z
Services marketing : integrating customer focus across the firm
ent://SD_ILS/0/SD_ILS:313270
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.<br/>Preferred Shelf Number HD9980.5 Z45 2009<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The virtual customer : a new paradigm for improving customer relations in libraries and information services
ent://SD_ILS/0/SD_ILS:106162
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.<br/>Preferred Shelf Number Z 716.3 I385 2005<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Hizmet pazarlaması
ent://SD_ILS/0/SD_ILS:479327
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author İslamoğlu, A. Hamdi. Aydın, Kenan.<br/>Preferred Shelf Number HD9980.5 I85 2020<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Temel kavramlarla reklam ajansı reklamveren ilişkileri
ent://SD_ILS/0/SD_ILS:479110
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Aktuğlu, Işıl Karpat. Temel Eğinli, Ayşen. Misci Kip, Sema.<br/>Preferred Shelf Number HF6178 A599 2017<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Service failures and recovery in tourism hospitality : a practical manual
ent://SD_ILS/0/SD_ILS:390545
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Koc, Erdogan, editor.<br/>Preferred Shelf Number G155.A1 S437 2017<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Serving online customers : lessons for libraries from the business world
ent://SD_ILS/0/SD_ILS:365324
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Barclay, Donald A., author.<br/>Preferred Shelf Number Z674.75.I58 B37 2014<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Bankacılıkta pazarlama
ent://SD_ILS/0/SD_ILS:366600
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Gümüş, Sefer.<br/>Preferred Shelf Number HG1616.M3 G86 2014<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The Medical Library Association guide to health literacy
ent://SD_ILS/0/SD_ILS:338577
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Kars, Marge, 1947- Baker, Lynda. Wilson, Feleta L., 1945-<br/>Preferred Shelf Number Z675.M4 M497 2008<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Serving internal and external customers
ent://SD_ILS/0/SD_ILS:313283
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Swartzlander, Anne.<br/>Preferred Shelf Number HF5415.5 S93 2004<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
The innovator's solution : creating and sustaining successful growth
ent://SD_ILS/0/SD_ILS:267329
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Christensen, Clayton M. Raynor, Michael E.<br/>Preferred Shelf Number HD53.C493 2003<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Driving customer equity : how customer lifetime value is reshaping corporate strategy
ent://SD_ILS/0/SD_ILS:101868
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)<br/>Preferred Shelf Number HF 5415.5 R87 2000<br/>Electronic Access Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu
ent://SD_ILS/0/SD_ILS:55981
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Akan, Perran.<br/>Preferred Shelf Number HF 5415.5 A526 1995<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Word-of-mouth marketing
ent://SD_ILS/0/SD_ILS:112387
2024-11-05T23:09:55Z
2024-11-05T23:09:55Z
Author Wilson, Jerry R., 1944-2005.<br/>Preferred Shelf Number HF5415.5 W59 1994<br/>Format: Books<br/>Availability Beytepe Library~1<br/>