Search Results for Customer services. - Narrowed by: Taylor Francis E-Book Collection
SirsiDynix Enterprise
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Airline customer experience : digitalization in passenger services
ent://SD_ILS/0/SD_ILS:578521
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Author Dutta, Pushan, 1985- editor. Ricciuti, Martin, editor. Bogrekci, Ismail, editor. Suseelan, Sumeet, editor.<br/>Preferred Shelf Number HE9776<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003625100">https://www.taylorfrancis.com/books/9781003625100</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Digital Transformation in the Customer Experience
ent://SD_ILS/0/SD_ILS:567856
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Author Majeed, Mohammed, 1982- editor. Chaudhary, Aryan, editor. Chadha, Raman, editor.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003560449">https://www.taylorfrancis.com/books/9781003560449</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
CONSUMER ENGAGEMENT IN THE CULTURAL SECTOR museums and science centres.
ent://SD_ILS/0/SD_ILS:570713
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Author Kosiada-Sylburska, Magdalena. Bryła, Paweł.<br/>Preferred Shelf Number AM7<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003560869">https://www.taylorfrancis.com/books/9781003560869</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Augmenting customer retention through big data analytics
ent://SD_ILS/0/SD_ILS:584296
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Author Malik, Reena, 1986- editor. Sharma, Ambuj, 1977- editor. Chaudhary, Prashant Vilas, editor<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003538486">https://www.taylorfrancis.com/books/9781003538486</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Selling in Customer Service Integrating and Coordinating Service and Selling.
ent://SD_ILS/0/SD_ILS:579529
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Author Cai, Leon.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781032644066">https://www.taylorfrancis.com/books/9781032644066</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Service management and marketing principles : competing in the service economy
ent://SD_ILS/0/SD_ILS:557110
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Author Kandampully, Jay, author. Solnet, David J., author.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003470373">https://www.taylorfrancis.com/books/9781003470373</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer service delivery in Africa : consumer perceptions of quality in selected African countries
ent://SD_ILS/0/SD_ILS:567945
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Author Hinson, Robert (Robert Ebo), author. Mensah, Esi Akyere, author. Odame, Doreen Anyamesem, author.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781032688466">https://www.taylorfrancis.com/books/9781032688466</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer service marketing : managing the customer experience
ent://SD_ILS/0/SD_ILS:579665
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Author Torres, Edwin N., author. Zhang, Tingting (College teacher), author.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429263965">https://www.taylorfrancis.com/books/9780429263965</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The new customer experience management : why and how the companies of the future address their customers' needs proactively
ent://SD_ILS/0/SD_ILS:582062
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Author Yorgov, Ivaylo, author.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003309284">https://www.taylorfrancis.com/books/9781003309284</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Key account management excellence in pharma & medtech
ent://SD_ILS/0/SD_ILS:559780
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Author Moorman, Mike, editor.<br/>Preferred Shelf Number HD9665.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003226512">https://www.taylorfrancis.com/books/9781003226512</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The practical guide to achieving customer satisfaction in events and hotels
ent://SD_ILS/0/SD_ILS:580016
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Author Berners, Philip, author. Martin, Adrian, author.<br/>Preferred Shelf Number TX911.3 .C8<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003154600">https://www.taylorfrancis.com/books/9781003154600</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction.
ent://SD_ILS/0/SD_ILS:583985
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Author Woodland, Colin, author.<br/>Preferred Shelf Number HD56<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003323822">https://www.taylorfrancis.com/books/9781003323822</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Better customer service : simple rules you can apply today
ent://SD_ILS/0/SD_ILS:551954
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Author Brewer, Edward C., 1960- author. Holmes, Terence L., author.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003163763">https://www.taylorfrancis.com/books/9781003163763</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Operational excellence : breakthrough strategies for improving customer experience and productivity
ent://SD_ILS/0/SD_ILS:559473
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Author Martin, James W. (James William), 1952- author.<br/>Preferred Shelf Number TS156.17 .S59 M37 2021<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003045250">https://www.taylorfrancis.com/books/9781003045250</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Customer service management in Africa : a strategic and operational perspective
ent://SD_ILS/0/SD_ILS:570933
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Author Hinson, Robert (Robert Ebo), editor. Adeola, Ogechi, editor, author. Lituchy, Terri R., editor. Amartey, Abednego Feehi Okoe, editor.<br/>Preferred Shelf Number HF5415.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429031342">https://www.taylorfrancis.com/books/9780429031342</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
The Routledge handbook of service research insights and ideas
ent://SD_ILS/0/SD_ILS:591204
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Author Bridges, Eileen, editor. Fowler, Kendra, editor.<br/>Preferred Shelf Number HD9980.5<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781351245234">https://www.taylorfrancis.com/books/9781351245234</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>
Defining, measuring and managing consumer experiences
ent://SD_ILS/0/SD_ILS:589461
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Author Sorrentino, Annarita, author.<br/>Preferred Shelf Number HF5415.32 .S67 2020 EB<br/>Electronic Access Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003037347">https://www.taylorfrancis.com/books/9781003037347</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>