Search Results for Customer services. - Narrowed by: 2003 SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092003$0025092003$0026ic$003dtrue$0026te$003dILS$0026ps$003d300? 2024-09-24T13:27:04Z The innovator's solution : creating and sustaining successful growth ent://SD_ILS/0/SD_ILS:267329 2024-09-24T13:27:04Z 2024-09-24T13:27:04Z Author&#160;Christensen, Clayton M.&#160;Raynor, Michael E.<br/>Preferred Shelf Number&#160;HD53.C493 2003<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Managing high-tech services using a CRM strategy ent://SD_ILS/0/SD_ILS:291209 2024-09-24T13:27:04Z 2024-09-24T13:27:04Z Author&#160;Blumberg, Donald F.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9781420025323">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing service level quality across wireless and fixed networks ent://SD_ILS/0/SD_ILS:301058 2024-09-24T13:27:04Z 2024-09-24T13:27:04Z Author&#160;Massam, Peter.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.contentreserve.com/TitleInfo.asp?ID={4BD2CB27-BBBB-4FD2-8D95-96C592798AD5}&Format=50">Click for information</a> <a href="http://dx.doi.org/10.1002/0470855739">Authentication may be required:</a> <a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=146234">Click here to view book</a> John Wiley <a href="http://dx.doi.org/10.1002/0470855738">http://dx.doi.org/10.1002/0470855738</a> HathiTrust Digital Library Limited view (search only) <a href="http://catalog.hathitrust.org/api/volumes/oclc/50525497.html">http://catalog.hathitrust.org/api/volumes/oclc/50525497.html</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>