Search Results for Customer services. - Narrowed by: 2003SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092003$0025092003$0026te$003dILS$0026ps$003d300?2024-11-05T23:12:11ZManaging high-tech services using a CRM strategyent://SD_ILS/0/SD_ILS:2912092024-11-05T23:12:11Z2024-11-05T23:12:11ZAuthor Blumberg, Donald F.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781420025323">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Managing service level quality across wireless and fixed networksent://SD_ILS/0/SD_ILS:3010582024-11-05T23:12:11Z2024-11-05T23:12:11ZAuthor Massam, Peter.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.contentreserve.com/TitleInfo.asp?ID={4BD2CB27-BBBB-4FD2-8D95-96C592798AD5}&Format=50">Click for information</a>
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John Wiley <a href="http://dx.doi.org/10.1002/0470855738">http://dx.doi.org/10.1002/0470855738</a>
HathiTrust Digital Library Limited view (search only) <a href="http://catalog.hathitrust.org/api/volumes/oclc/50525497.html">http://catalog.hathitrust.org/api/volumes/oclc/50525497.html</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The innovator's solution : creating and sustaining successful growthent://SD_ILS/0/SD_ILS:2673292024-11-05T23:12:11Z2024-11-05T23:12:11ZAuthor Christensen, Clayton M. Raynor, Michael E.<br/>Preferred Shelf Number HD53.C493 2003<br/>Format: Books<br/>Availability Beytepe Library~1<br/>