Search Results for Customer services. - Narrowed by: 2011SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092011$0025092011$0026ps$003d300?2024-10-30T23:35:20ZProtecting main street measuring the customer experience in financial services for business and public policyent://SD_ILS/0/SD_ILS:2654782024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Lubin, Paul C.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.tandfebooks.com/isbn/9780203841983">Click here to view</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Please every customer delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:2925402024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Lucas, Robert W.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/please-every-customer-delivering-stellar-service-across-cultures">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer relationship managementent://SD_ILS/0/SD_ILS:2925462024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Anderson, Kristin, 1962- Kerr, Carol.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-relationship-management">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactionsent://SD_ILS/0/SD_ILS:2930052024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor George, Michael L.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/lean-six-sigma-for-service">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The Starbucks experience 5 principles for turning ordinary into extraordinaryent://SD_ILS/0/SD_ILS:2929532024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Michelli, Joseph A., 1960-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/starbucks-experience-5-principles-for-turning-ordinary-into-extraordinary">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The ten demandments rules to live by in the age of the demanding consumerent://SD_ILS/0/SD_ILS:2930852024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Mooney, Kelly. Bergheim, Laura, 1962-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/ten-demandments-rules-to-live-by-in-age-demanding-customer">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Take your sales to the next level advanced skills to build stronger relationships and close more dealsent://SD_ILS/0/SD_ILS:2930882024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Brennan, Charles D.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/take-your-sales-to-next-level-advanced-skills-build-stronger-relationships-close-more-deals">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketingent://SD_ILS/0/SD_ILS:2930892024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Azevedo, Abaet�e de. Pomeranz, Ricardo.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer-driven operations aligning quality tools and business processes for customer excellenceent://SD_ILS/0/SD_ILS:2930902024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Ahoy, Christopher K.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!ent://SD_ILS/0/SD_ILS:2931142024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Knapp, Duane E.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/brand-promise-how-ketel-one-costco-makeawish-tourism-vancouver-other-leading-brands-make-keep-that-guarantees-success">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' successent://SD_ILS/0/SD_ILS:2931152024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Hodge, Richard. Schachter, Lou.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/mind-customer">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Stop telling, start selling how to use customer-focused dialogue to close salesent://SD_ILS/0/SD_ILS:2931182024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Richardson, Linda, 1944-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/stop-telling-start-selling-how-to-use-customerfocused-dialogue-close-sales">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Voice of the customer capture and analysisent://SD_ILS/0/SD_ILS:2935692024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Yang, Kai.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/voice-customer">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Companyent://SD_ILS/0/SD_ILS:2929732024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Michelli, Joseph A., 1960-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/new-gold-standard-5-leadership-principles-for-creating-legendary-customer-experience-courtesy-ritzcarlton-hotel-company">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Master data management and data governanceent://SD_ILS/0/SD_ILS:2932672024-10-30T23:35:20Z2024-10-30T23:35:20ZAuthor Berson, Alex. Dubov, Lawrence. Berson, Alex. Master data management and customer data integration for a global enterprise.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/master-data-management-governance-2e">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>