Search Results for Customer services. - Narrowed by: 2013 SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092013$0025092013$0026ps$003d300?dt=list 2026-01-19T11:52:59Z Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close ent://SD_ILS/0/SD_ILS:293045 2026-01-19T11:52:59Z 2026-01-19T11:52:59Z Author&#160;Schiffman, Stephan.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/secrets-selling-services-everything-you-need-to-sell-what-your-customer-can8217t-see8212from-pitch-close">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Customer service in libraries best practices ent://SD_ILS/0/SD_ILS:280670 2026-01-19T11:52:59Z 2026-01-19T11:52:59Z Author&#160;Harmon, Charles, 1960-&#160;Messina, Michael.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=537768">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=537768</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Optimizing academic library services in the digital milieu : digital devices and their emerging trends ent://SD_ILS/0/SD_ILS:356127 2026-01-19T11:52:59Z 2026-01-19T11:52:59Z Author&#160;Ryan, Brendan.<br/>Preferred Shelf Number&#160;ONLINE(356127.1)<br/>Electronic Access&#160;ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781843347323">http://www.sciencedirect.com/science/book/9781843347323</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Advances in the human side of service engineering ent://SD_ILS/0/SD_ILS:538620 2026-01-19T11:52:59Z 2026-01-19T11:52:59Z Author&#160;Spohrer, James C.&#160;Freund, Louis E.<br/>Preferred Shelf Number&#160;T60 .A43 2013<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781439870273">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Advances in usability evaluation ent://SD_ILS/0/SD_ILS:544721 2026-01-19T11:52:59Z 2026-01-19T11:52:59Z Author&#160;Rebelo, Francesco.&#160;Soares, Marcelo Marcio.<br/>Preferred Shelf Number&#160;TA167 .A375 2013<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781466560550">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> A guide to IT contracting : checklists, tools, and techniques ent://SD_ILS/0/SD_ILS:545790 2026-01-19T11:52:59Z 2026-01-19T11:52:59Z Author&#160;Overly, Michael R., author.&#160;Karlyn, Matthew A.<br/>Preferred Shelf Number&#160;HD9999 .I492 O94 2013<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781439876596">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/>