Search Results for Customer services. - Narrowed by: Customer services -- Management.SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002b--$002bManagement.$002509Customer$002bservices$002b--$002bManagement.$0026ps$003d300?2024-09-14T10:14:52ZService failures and recovery in tourism hospitality : a practical manualent://SD_ILS/0/SD_ILS:3905452024-09-14T10:14:52Z2024-09-14T10:14:52ZAuthor Koc, Erdogan, editor.<br/>Preferred Shelf Number G155.A1 S437 2017<br/>Format: Books<br/>Availability Beytepe Library~1<br/>The strategic CIO : changing the dynamics of the business enterpriseent://SD_ILS/0/SD_ILS:3564712024-09-14T10:14:52Z2024-09-14T10:14:52ZAuthor Weinzimer, Philip.<br/>Preferred Shelf Number ONLINE(356471.1)<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781466561731">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>UX best practices how to achieve more impact with user experienceent://SD_ILS/0/SD_ILS:2932372024-09-14T10:14:52Z2024-09-14T10:14:52ZAuthor Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/ux-best-practices-how-to-achieve-more-impact-user-experience">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketingent://SD_ILS/0/SD_ILS:2930892024-09-14T10:14:52Z2024-09-14T10:14:52ZAuthor Azevedo, Abaet�e de. Pomeranz, Ricardo.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Service leadership the quest for competitive advantageent://SD_ILS/0/SD_ILS:3693022024-09-14T10:14:52Z2024-09-14T10:14:52ZAuthor Grönfeldt, Svafa. Strother, Judith B.<br/>Preferred Shelf Number ONLINE(369302.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/books/service-leadership">http://sk.sagepub.com/books/service-leadership</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Managing high-tech services using a CRM strategyent://SD_ILS/0/SD_ILS:2912092024-09-14T10:14:52Z2024-09-14T10:14:52ZAuthor Blumberg, Donald F.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781420025323">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Handbook of services marketing & managementent://SD_ILS/0/SD_ILS:3684472024-09-14T10:14:52Z2024-09-14T10:14:52ZAuthor Swartz, Teresa A. Iacobucci, Dawn.<br/>Preferred Shelf Number ONLINE(368447.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management">http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>