Search Results for Customer services. - Narrowed by: Customer services.SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dCustomer$002bservices.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026te$003dILS$0026ps$003d300$0026isd$003dtrue?dt=list2024-12-24T18:00:15ZServices marketing : integrating customer focus across the firment://SD_ILS/0/SD_ILS:3132702024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.<br/>Preferred Shelf Number HD9980.5 Z45 2009<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Designing service excellence : people and technologyent://SD_ILS/0/SD_ILS:3566592024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Hunt, Brian, author. Iverg¿̐ưard, Toni, author.<br/>Preferred Shelf Number ONLINE(356659.1)<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781439840474">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The Apple experience secrets to building insanely great customer loyaltyent://SD_ILS/0/SD_ILS:2928822024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Gallo, Carmine.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/apple-experience-secrets-to-building-insanely-great-customer-loyalty">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Winning the customer turn consumers into fans and get them to spend moreent://SD_ILS/0/SD_ILS:2930662024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Imbriano, Lou.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/winning-customer-turn-consumers-into-fans-get-them-to-spend-more">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Please every customer delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:2925402024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Lucas, Robert W.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/please-every-customer-delivering-stellar-service-across-cultures">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer relationship managementent://SD_ILS/0/SD_ILS:2925462024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Anderson, Kristin, 1962- Kerr, Carol.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customer-relationship-management">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel 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selling how to use customer-focused dialogue to close salesent://SD_ILS/0/SD_ILS:2931182024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Richardson, Linda, 1944-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/stop-telling-start-selling-how-to-use-customerfocused-dialogue-close-sales">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The ten demandments rules to live by in the age of the demanding consumerent://SD_ILS/0/SD_ILS:2930852024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Mooney, Kelly. Bergheim, Laura, 1962-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/ten-demandments-rules-to-live-by-in-age-demanding-customer">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Take your sales to the next level advanced skills to build stronger relationships and close more dealsent://SD_ILS/0/SD_ILS:2930882024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Brennan, Charles D.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/take-your-sales-to-next-level-advanced-skills-build-stronger-relationships-close-more-deals">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Customer-driven operations aligning quality tools and business processes for customer excellenceent://SD_ILS/0/SD_ILS:2930902024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Ahoy, Christopher K.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' successent://SD_ILS/0/SD_ILS:2931152024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Hodge, Richard. Schachter, Lou.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://mhebooklibrary.com/reader/mind-customer">Subscription required</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Flip the funnel how to use existing customers to gain new onesent://SD_ILS/0/SD_ILS:3038882024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Jaffe, Joseph, 1970-<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.contentreserve.com/TitleInfo.asp?ID={3C3A5BAB-C1B0-4C94-9BC9-5C8FF70D26A8}&Format=50">Click for information on Adobe Digital Editions version</a>
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Ebook Library <a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=484877">http://public.eblib.com/EBLPublic/PublicView.do?ptiID=484877</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Value-added services for next generation networksent://SD_ILS/0/SD_ILS:2875512024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Velde, Thierry Van de.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://marc.crcnetbase.com/isbn/9781420013535">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Service Orientation Winning Strategies and Best Practicesent://SD_ILS/0/SD_ILS:2381902024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Allen, Paul. Higgins, Sam. McRae, Paul. Schlamann, Hermann.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://dx.doi.org/10.1017/CBO9780511541186">Access by subscription</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Serving internal and external customersent://SD_ILS/0/SD_ILS:3132832024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Swartzlander, Anne.<br/>Preferred Shelf Number HF5415.5 S93 2004<br/>Format: Books<br/>Availability Beytepe Library~1<br/>The innovator's solution : creating and sustaining successful growthent://SD_ILS/0/SD_ILS:2673292024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Christensen, Clayton M. Raynor, Michael E.<br/>Preferred Shelf Number HD53.C493 2003<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Managing service level quality across wireless and fixed networksent://SD_ILS/0/SD_ILS:3010582024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Massam, Peter.<br/>Preferred Shelf Number ONLINE<br/>Electronic Access <a href="http://www.contentreserve.com/TitleInfo.asp?ID={4BD2CB27-BBBB-4FD2-8D95-96C592798AD5}&Format=50">Click for information</a>
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HathiTrust Digital Library Limited view (search only) <a href="http://catalog.hathitrust.org/api/volumes/oclc/50525497.html">http://catalog.hathitrust.org/api/volumes/oclc/50525497.html</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>Pazarlama karmasına ilişkin müşteri algısının ölçümünde geliştirilmiş farklı ölçeklerin cep telefonu ürününe uygulanmasıent://SD_ILS/0/SD_ILS:749742024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Kaygın, Canan.<br/>Preferred Shelf Number TEZ/5309 K182 2002<br/>Format: Books<br/>Availability Beytepe Library~1<br/>Driving customer equity : how customer lifetime value is reshaping corporate strategyent://SD_ILS/0/SD_ILS:1018682024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)<br/>Preferred Shelf Number HF 5415.5 R87 2000<br/>Electronic Access Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format: Books<br/>Availability Beytepe Library~1<br/>Developing a market orientationent://SD_ILS/0/SD_ILS:3681052024-12-24T18:00:15Z2024-12-24T18:00:15ZAuthor Deshpande, Rohit. Marketing Science Institute.<br/>Preferred Shelf Number ONLINE(368105.1)<br/>Electronic Access SAGE knowledge <a href="http://sk.sagepub.com/books/developing-a-market-orientation">http://sk.sagepub.com/books/developing-a-market-orientation</a><br/>Format: Electronic Resources<br/>Availability Online Library~1<br/>