Search Results for MÜŞTERİ HİZMETLERİ. - Narrowed by: English
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dM$0025C3$00259C$0025C5$00259ETER$0025C4$0025B0$002bH$0025C4$0025B0ZMETLER$0025C4$0025B0.$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026te$003dILS$0026ps$003d300?
2024-11-05T23:30:04Z
Service failures and recovery in tourism hospitality : a practical manual
ent://SD_ILS/0/SD_ILS:390545
2024-11-05T23:30:04Z
2024-11-05T23:30:04Z
Author Koc, Erdogan, editor.<br/>Preferred Shelf Number G155.A1 S437 2017<br/>Format: Books<br/>Availability Beytepe Library~1<br/>
Driving customer equity : how customer lifetime value is reshaping corporate strategy
ent://SD_ILS/0/SD_ILS:101868
2024-11-05T23:30:04Z
2024-11-05T23:30:04Z
Author Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)<br/>Preferred Shelf Number HF 5415.5 R87 2000<br/>Electronic Access Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format: Books<br/>Availability Beytepe Library~1<br/>