Search Results for Operations Management. - Narrowed by: Consumer satisfaction. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dOperations$002bManagement.$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction.$002509Consumer$002bsatisfaction.$0026ps$003d300? 2026-01-30T12:40:54Z Customer-driven operations aligning quality tools and business processes for customer excellence ent://SD_ILS/0/SD_ILS:293090 2026-01-30T12:40:54Z 2026-01-30T12:40:54Z Author&#160;Ahoy, Christopher K.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/customerdriven-operations-management-aligning-business-processes-quality-tools-to-create-operational-effectiveness-in-your-company">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service science : analysis and improvement of business processes ent://SD_ILS/0/SD_ILS:574849 2026-01-30T12:40:54Z 2026-01-30T12:40:54Z Author&#160;Maleyeff, John, 1955- author.<br/>Preferred Shelf Number&#160;HD62.17<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429320750">https://www.taylorfrancis.com/books/9780429320750</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Freedom within a framework : hearing the voice of the customer on the factory floor ent://SD_ILS/0/SD_ILS:562209 2026-01-30T12:40:54Z 2026-01-30T12:40:54Z Author&#160;Cafaro, Paul G., author.<br/>Preferred Shelf Number&#160;HF5415.335<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429023118">https://www.taylorfrancis.com/books/9780429023118</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>