Search Results for Service industries SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dService$002bindustries$0026ps$003d300$0026isd$003dtrue?dt=list 2026-01-11T10:31:28Z Managerial accounting for the hospitality service industries ent://SD_ILS/0/SD_ILS:70301 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Fay, Clifford T.&#160;Rhoads, Richard C. ort. yaz.&#160;Rossenblatt, Robert ort. yaz.<br/>Preferred Shelf Number&#160;HF 5686.H7 F36 1976<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Decision making in service industries : a practical approach ent://SD_ILS/0/SD_ILS:544776 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Faulin, Javier.<br/>Preferred Shelf Number&#160;HD9980.5 .D418 2013<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781439867457">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Service Industries and Regions Growth, Location and Regional Effects ent://SD_ILS/0/SD_ILS:334051 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Cuadrado-Roura, Juan R. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE(334051.1)<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1007/978-3-642-35801-2">http://dx.doi.org/10.1007/978-3-642-35801-2</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Advances in human factors, ergonomics, and safety in manufacturing and service industries ent://SD_ILS/0/SD_ILS:540071 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Karwowski, Waldemar, 1953-&#160;Salvendy, Gavriel, 1938-<br/>Preferred Shelf Number&#160;TA166 .A383 2011<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781439835005">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Production and productivity in the service indusries ent://SD_ILS/0/SD_ILS:8429 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Conference on Production and Productivity in the Service Industries (1967 : Ottawa )&#160;Fuchc, Victor R., ed.<br/>Preferred Shelf Number&#160;HC 106.3 C714 1969 P<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> AI and innovation in HRM : the future of strategic HR in the service economy ent://SD_ILS/0/SD_ILS:589093 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Dutta, Pushan, 1985- editor.&#160;Padhi, Amarnath, editor.&#160;Das, Sulagna, editor.&#160;Sharma, Vinod Kr, editor.&#160;Yu, Poshan, editor.<br/>Preferred Shelf Number&#160;HC79 .I55<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003522157">https://www.taylorfrancis.com/books/9781003522157</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Death and funeral practices in Japan ent://SD_ILS/0/SD_ILS:571603 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Gould, Hannah (Anthropologist), author.&#160;Miyazawa, Aki, author.&#160;Yamada, Shin'ya, 1968- author.<br/>Preferred Shelf Number&#160;GT3284 .A2<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003451914">https://www.taylorfrancis.com/books/9781003451914</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Selling and negotiation skills : a pragmatic approach ent://SD_ILS/0/SD_ILS:579456 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Chaudhary, Prashant Vilas, author.<br/>Preferred Shelf Number&#160;HF5438.25<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003539087">https://www.taylorfrancis.com/books/9781003539087</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The future of retail and service design : sustainable, phygital and community ent://SD_ILS/0/SD_ILS:573602 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Alexander, Bethan, editor.&#160;Quartier, Katelijn, editor.&#160;M&uuml;nster, Mia, editor.&#160;Khan, Zakkiya, editor.&#160;Murialdo, Francesca, editor.<br/>Preferred Shelf Number&#160;HF5429<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003507338">https://www.taylorfrancis.com/books/9781003507338</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Rules for trade in services 2.0 : adapting the GATS to a changing trade landscape ent://SD_ILS/0/SD_ILS:552051 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Gari, Gabriel (Lawyer), author.<br/>Preferred Shelf Number&#160;K3973<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003271550">https://www.taylorfrancis.com/books/9781003271550</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Selling services : the ABC of professional selling ent://SD_ILS/0/SD_ILS:552130 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Warren, Clifton T., author.<br/>Preferred Shelf Number&#160;HF5438.25<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003364580">https://www.taylorfrancis.com/books/9781003364580</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Incorporating AI technology in the service sector innovations in creating knowledge, improving efficiency, and elevating quality of life ent://SD_ILS/0/SD_ILS:566649 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Sousa, Maria Jos&eacute;, editor.&#160;Pani, Subhendu Kumar, 1980- editor.&#160;Dal Mas, Francesca, editor.&#160;Sousa, S&eacute;rgio, editor.<br/>Preferred Shelf Number&#160;HD9980.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003378068">https://www.taylorfrancis.com/books/9781003378068</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Death and funeral practices in Poland ent://SD_ILS/0/SD_ILS:569391 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Kubiak, Anna E., editor.&#160;D&#322;ugozima, Anna, editor.&#160;Wede&#322;-Domaradzka, Agnieszka, editor.<br/>Preferred Shelf Number&#160;GT3271 .P6<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003207634">https://www.taylorfrancis.com/books/9781003207634</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> LEADING PRIMARY CARE tales from the leadership hikers. ent://SD_ILS/0/SD_ILS:572346 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Rughani, Amar.&#160;Bircher, Joanna.<br/>Preferred Shelf Number&#160;RA425<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003270492">https://www.taylorfrancis.com/books/9781003270492</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Selling in Customer Service Integrating and Coordinating Service and Selling. ent://SD_ILS/0/SD_ILS:579529 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Cai, Leon.<br/>Preferred Shelf Number&#160;HF5415.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781032644066">https://www.taylorfrancis.com/books/9781032644066</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service management and marketing principles : competing in the service economy ent://SD_ILS/0/SD_ILS:557110 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Kandampully, Jay, author.&#160;Solnet, David J., author.<br/>Preferred Shelf Number&#160;HF5415.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003470373">https://www.taylorfrancis.com/books/9781003470373</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Thinking about thinking : a prescription for healthcare improvement ent://SD_ILS/0/SD_ILS:559378 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Chen, Yang, 1989- author.&#160;Nagendran, Myura, author.&#160;Feather, Adam.<br/>Preferred Shelf Number&#160;RA425<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429323843">https://www.taylorfrancis.com/books/9780429323843</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing organizations in the creative economy : organizational behaviour for the cultural sector ent://SD_ILS/0/SD_ILS:577117 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Saintilan, Paul, author.&#160;Schreiber, David, 1975- author.<br/>Preferred Shelf Number&#160;HD9999 .C9472<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003262923">https://www.taylorfrancis.com/books/9781003262923</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> FUNDING THE ARTS politics, economics and their interplay in public policy. ent://SD_ILS/0/SD_ILS:571901 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Pinnock, Andrew.<br/>Preferred Shelf Number&#160;NX720<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429021947">https://www.taylorfrancis.com/books/9780429021947</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Medical innovation : concepts, delivery and the future of healthcare ent://SD_ILS/0/SD_ILS:576171 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Kanegaonkar, Rahul Govind, editor.&#160;Tysome, James Russell, editor.<br/>Preferred Shelf Number&#160;R857 .B54<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003164609">https://www.taylorfrancis.com/books/9781003164609</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Rural healthcare / edited by Jim Cox, Christopher Clark, Tim Sanders. ent://SD_ILS/0/SD_ILS:575272 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Cox, Jim, M.D., editor.&#160;Clark, Christopher, editor.&#160;Sanders, Tim, editor.&#160;Royal College of General Practitioners, issuing body.<br/>Preferred Shelf Number&#160;RA771<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003302438">https://www.taylorfrancis.com/books/9781003302438</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Quality Function Deployment and Systems Supportability Achieving Key Performance Parameters and Ensuring Functional Alignment. ent://SD_ILS/0/SD_ILS:577245 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Longshore, John.&#160;Cheatham, Angela.&#160;Gibson, Jim.<br/>Preferred Shelf Number&#160;TS156<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003336044">https://www.taylorfrancis.com/books/9781003336044</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Quality improvement in primary care : the essential guide ent://SD_ILS/0/SD_ILS:543660 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Gillam, Stephen.&#160;Siriwardena, Aloysius Niroshan.<br/>Preferred Shelf Number&#160;RA399 .A1<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429084041">https://www.taylorfrancis.com/books/9780429084041</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Arts and cultural leadership : creating sustainable arts organizations. ent://SD_ILS/0/SD_ILS:558803 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Foster, Kenneth J., author.<br/>Preferred Shelf Number&#160;PN1590 .M23 F67 2022<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/e/9781003263654">https://www.taylorfrancis.com/books/e/9781003263654</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The strategic alliances fieldbook : the art of agile alliances ent://SD_ILS/0/SD_ILS:558756 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Booth, Gavin (Business consultant), author.&#160;Nevin, Mike, author.&#160;Whitehurst, Jim, author.<br/>Preferred Shelf Number&#160;HD69 .S8<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003226765">https://www.taylorfrancis.com/books/9781003226765</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Intelligent healthcare systems ent://SD_ILS/0/SD_ILS:588690 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Estrela, Vania Vieira, editor.<br/>Preferred Shelf Number&#160;R859.7 .A78<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003196822">https://www.taylorfrancis.com/books/9781003196822</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The project manager's guide to health information technology implementation ent://SD_ILS/0/SD_ILS:588708 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Houston, Susan M. (Susan Murphy), author.<br/>Preferred Shelf Number&#160;R858<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003206668">https://www.taylorfrancis.com/books/9781003206668</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Japanese business operations in an uncertain world ent://SD_ILS/0/SD_ILS:588717 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Khare, Anshuman, editor.&#160;Odake, Nobutaka, editor.&#160;Ishikura, Hiroki, editor.<br/>Preferred Shelf Number&#160;HD9736 .J32<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003216049">https://www.taylorfrancis.com/books/9781003216049</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Ethics for bioengineering scientists : treating data as clients ent://SD_ILS/0/SD_ILS:550943 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Winet, Howard, author.<br/>Preferred Shelf Number&#160;QH332<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003197218">https://www.taylorfrancis.com/books/9781003197218</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Death and funeral practices in Portugal ent://SD_ILS/0/SD_ILS:555754 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Ferreira, Rafaela Ferraz, 1992- author.&#160;Miranda, Ana J&uacute;lia Almeida, 1990- author.&#160;Queiroz, Francisco, author.<br/>Preferred Shelf Number&#160;GT3263 .A2 F47 2022<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003153689">https://www.taylorfrancis.com/books/9781003153689</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Quality management : reconsidered for the digital economy ent://SD_ILS/0/SD_ILS:556567 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Beckford, John, 1958- author.<br/>Preferred Shelf Number&#160;HD62.15<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003018261">https://www.taylorfrancis.com/books/9781003018261</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Corporatization and the right to water in Colombia : conflicts, citizenship and social inequality ent://SD_ILS/0/SD_ILS:557777 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;L&oacute;pez, Marcela (College teacher), author.<br/>Preferred Shelf Number&#160;HD1696 .C6<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003226864">https://www.taylorfrancis.com/books/9781003226864</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction. ent://SD_ILS/0/SD_ILS:583985 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Woodland, Colin, author.<br/>Preferred Shelf Number&#160;HD56<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003323822">https://www.taylorfrancis.com/books/9781003323822</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Artificial intelligence applications for health care ent://SD_ILS/0/SD_ILS:585868 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Ahirwal, Mitul Kumar, editor.&#160;Londhe, Narendra D., editor.&#160;Kumar, Anil, 1980- editor.<br/>Preferred Shelf Number&#160;4 R859.7.A78<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003241409">https://www.taylorfrancis.com/books/9781003241409</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Transforming mental healthcare : applying performance improvement methods to mental healthcare ent://SD_ILS/0/SD_ILS:591173 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Khushalani, Sunil, author.&#160;DePaolo, Antonio, author.<br/>Preferred Shelf Number&#160;RA790.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781315099224">https://www.taylorfrancis.com/books/9781315099224</a> OCLC metadata license agreement <a 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2026-01-11T10:31:28Z Author&#160;Stephanie, Felix Lena, author.&#160;Sharma, Ravi S., 1961- author.<br/>Preferred Shelf Number&#160;RA410.5 S747 2021<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003224150">https://www.taylorfrancis.com/books/9781003224150</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Marketing strategy for the creative and cultural industries ent://SD_ILS/0/SD_ILS:566053 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Kolb, Bonita M., author.<br/>Preferred Shelf Number&#160;NX634<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780367817077">https://www.taylorfrancis.com/books/9780367817077</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> International sport business management issues and new ideas ent://SD_ILS/0/SD_ILS:558626 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Zhang, James J., editor.&#160;Pitts, Brenda G., editor.<br/>Preferred Shelf Number&#160;GV713<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003155874">https://www.taylorfrancis.com/books/9781003155874</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Healthcare Informatics Strategies for the Digital Era. ent://SD_ILS/0/SD_ILS:575037 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Kudyba, Stephan, 1963-<br/>Preferred Shelf Number&#160;R858<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003140894">https://www.taylorfrancis.com/books/9781003140894</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service leadership : leading with competence, character and care in the service economy ent://SD_ILS/0/SD_ILS:576187 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Hoshmand, A. Reza, author.&#160;Chung, Po, author.<br/>Preferred Shelf Number&#160;HD9980.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003176565">https://www.taylorfrancis.com/books/9781003176565</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Deciphering India's services sector growth ent://SD_ILS/0/SD_ILS:581742 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Bhide, Shashanka, editor.&#160;Balasubramanyam, V. N., editor.&#160;Krishna, K. L., editor.<br/>Preferred Shelf Number&#160;HD9987 .I42<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003045137">https://www.taylorfrancis.com/books/9781003045137</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Lean Six Sigma for the office : integrating customer experience for enhanced productivity ent://SD_ILS/0/SD_ILS:588490 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Martin, James W. (James William), 1952- author.<br/>Preferred Shelf Number&#160;HD62.15<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003049494">https://www.taylorfrancis.com/books/9781003049494</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Industrial consultancy operational focus ent://SD_ILS/0/SD_ILS:550604 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Sharma, Sanjay, Dr.<br/>Preferred Shelf Number&#160;HD69 .C6<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780367815196">https://www.taylorfrancis.com/books/9780367815196</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Taking Improvement from the Assembly Line to Healthcare The Application of Lean Within the Healthcare Industry. ent://SD_ILS/0/SD_ILS:561375 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Bercaw, Ronald.<br/>Preferred Shelf Number&#160;RA410<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003034322">https://www.taylorfrancis.com/books/9781003034322</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Careers in healthcare and beyond : tools, resources, and questions to prepare you for what's next ent://SD_ILS/0/SD_ILS:590222 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Lee, Evelyn, author.<br/>Preferred Shelf Number&#160;R690<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781315222684">https://www.taylorfrancis.com/books/9781315222684</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmet pazarlamas&#305; ent://SD_ILS/0/SD_ILS:479327 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;&#304;slamo&#287;lu, A. Hamdi.&#160;Ayd&#305;n, Kenan.<br/>Preferred Shelf Number&#160;HD9980.5 I85 2020<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Insights in global health a compendium of healthcare facilities and non-profit organizations ent://SD_ILS/0/SD_ILS:557620 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Elahi, Ebby, editor.<br/>Preferred Shelf Number&#160;RA441.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003141440">https://www.taylorfrancis.com/books/9781003141440</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Medical technology and environmental health : proceedings of the Medicine and Global Health Research Symposium (MoRes 2019), 22-23 October 2019, Bandung, Indonesia ent://SD_ILS/0/SD_ILS:570073 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Medicine and Global Health Research Symposium (2019 : Bandung, Indonesia)&#160;Abdullah, Ade Gafar, 1972- editor.&#160;Widiaty, Isma, editor.&#160;Abdullah, Cep Ubad, editor.<br/>Preferred Shelf Number&#160;R855.2<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003016700">https://www.taylorfrancis.com/books/9781003016700</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Statistics and machine learning methods for EHR data : from data extraction to data analytics ent://SD_ILS/0/SD_ILS:577829 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Wu, Hulin, editor.&#160;Yamal, Jose-Miguel, editor.&#160;Yaseen, Ashraf, editor.&#160;Maroufy, Vahed, editor.<br/>Preferred Shelf Number&#160;R864<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003030003">https://www.taylorfrancis.com/books/9781003030003</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Meaningful healthcare experience design : improving care for all generations ent://SD_ILS/0/SD_ILS:575704 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Goodwin, Scott, author.<br/>Preferred Shelf Number&#160;RA399 .A1<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781315120317">https://www.taylorfrancis.com/books/9781315120317</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> SAFETY AND IMPROVEMENT IN PRIMARY CARE; THE ESSENTIAL GUIDE ent://SD_ILS/0/SD_ILS:541145 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Bowie, Paul, editor.&#160;De Wet, Carl, editor.&#160;Esmail, Aneez, editor.&#160;Cachia, Philip, editor.<br/>Preferred Shelf Number&#160;RA427.9<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429165351">https://www.taylorfrancis.com/books/9780429165351</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Routledge handbook of service research insights and ideas ent://SD_ILS/0/SD_ILS:591204 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Bridges, Eileen, editor.&#160;Fowler, Kendra, editor.<br/>Preferred Shelf Number&#160;HD9980.5<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781351245234">https://www.taylorfrancis.com/books/9781351245234</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Reinventing Clinical Decision Support Data Analytics, Artificial Intelligence, and Diagnostic Reasoning. ent://SD_ILS/0/SD_ILS:561376 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Cerrato, Paul.&#160;Halamka, John D.<br/>Preferred Shelf Number&#160;RC78.7 .D35<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003034339">https://www.taylorfrancis.com/books/9781003034339</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Publicly Funded Transport Research in the P. R. China, Japan, and Korea Policies, Governance and Prospects for Cooperation with the Outside World ent://SD_ILS/0/SD_ILS:402165 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Giannopoulos, George A. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-68198-6">https://doi.org/10.1007/978-3-319-68198-6</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Designing Better Services A Strategic Approach from Design to Evaluation ent://SD_ILS/0/SD_ILS:402130 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Foglieni, Francesca. author.&#160;Villari, Beatrice. author.&#160;Maffei, Stefano. author.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-63179-0">https://doi.org/10.1007/978-3-319-63179-0</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Advances in The Human Side of Service Engineering Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17&minus;21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA ent://SD_ILS/0/SD_ILS:400018 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Freund, Louis E. editor.&#160;Cellary, Wojciech. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-60486-2">https://doi.org/10.1007/978-3-319-60486-2</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmet pazarlamas&#305; ve y&ouml;netimine giri&#351; ent://SD_ILS/0/SD_ILS:389287 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Ko&ccedil;, Erdo&#287;an<br/>Preferred Shelf Number&#160;HD9980.5 K762 2017<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmetlerin pazarlanmas&#305;nda hizmet kalitesinin &ouml;nemi ent://SD_ILS/0/SD_ILS:391360 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Gedik, Hasan.<br/>Preferred Shelf Number&#160;HD9980.5 G43 2017<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmet pazarlamas&#305; : g&uuml;ncel konular ve yakla&#351;&#305;mlar ent://SD_ILS/0/SD_ILS:380629 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;&Ouml;zer, Leyla.<br/>Preferred Shelf Number&#160;HD9980.5 H596 2016<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmet pazarlamas&#305; ve y&ouml;netimi : Global ve yerel yakla&#351;&#305;m ent://SD_ILS/0/SD_ILS:380125 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Ko&ccedil;, Erdo&#287;an<br/>Preferred Shelf Number&#160;HD9980.5 K761 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Sustainability through Service Perspectives, Concepts and Examples ent://SD_ILS/0/SD_ILS:530288 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Wolfson, Adi. author.&#160;Mark, Shlomo. author.&#160;Martin, Patrick M. author.&#160;Tavor, Dorith. author.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-12964-8">https://doi.org/10.1007/978-3-319-12964-8</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmet pazarlamas&#305; : kuram, uygulama ve &ouml;rnekler ent://SD_ILS/0/SD_ILS:377549 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;&Ouml;zt&uuml;rk, Sevgi Ay&#351;e.<br/>Preferred Shelf Number&#160;HD9980.5 O97 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmet pazarlamas&#305; ve stratejileri ent://SD_ILS/0/SD_ILS:380357 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Altun&#305;&#351;&#305;k. Remzi.<br/>Preferred Shelf Number&#160;HD9980.5 H59 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Knowledge Management in Organizations 10th International Conference, KMO 2015, Maribor, Slovenia, August 24-28, 2015, Proceedings ent://SD_ILS/0/SD_ILS:518629 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Uden, Lorna. editor.&#160;Heri&#269;ko, Marjan. editor.&#160;Ting, I-Hsien. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-21009-4">https://doi.org/10.1007/978-3-319-21009-4</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Sa&#287;l&#305;kl&#305; ya&#351;am ve pazarlama : 21. y&uuml;zy&#305;l&#305;n en h&#305;zl&#305; b&uuml;y&uuml;yen trendlerinden birinin pazarlama &ccedil;er&ccedil;evesinde de&#287;erlendirilmesi ent://SD_ILS/0/SD_ILS:360110 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Bozkurt, Filiz<br/>Preferred Shelf Number&#160;HD9980.5 B69 2015<br/>Format:&#160;Books<br/>Availability&#160;Health Sciences Library~1<br/> Six Sigma case studies with Minitab ent://SD_ILS/0/SD_ILS:539182 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Pochampally, Kishore K., author.&#160;Gupta, Surendra M., author.<br/>Preferred Shelf Number&#160;TS156.17 .S59 P63 2014<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781482205596">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Managing professional service delivery : 9 rules for success ent://SD_ILS/0/SD_ILS:545786 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Mundt, Barry M., author.&#160;Smith, Francis J., author.&#160;Egan, Stephan D., Jr., author.<br/>Preferred Shelf Number&#160;HD8038 .A1 M86 2014<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781439851449">Click here to 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2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Mundel, August B., 1911- author.&#160;Taylor and Francis.<br/>Preferred Shelf Number&#160;TS156<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781498710510">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Advances in the human side of service engineering ent://SD_ILS/0/SD_ILS:538620 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Spohrer, James C.&#160;Freund, Louis E.<br/>Preferred Shelf Number&#160;T60 .A43 2013<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781439870273">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Leadership as emotional labour management and the &quot;managed heart&quot; ent://SD_ILS/0/SD_ILS:261634 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Iszatt-White, Marian.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a 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2012<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Phone Clones : Authenticity Work in the Transnational Service Economy ent://SD_ILS/0/SD_ILS:376353 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Mirchandani, Kiran, 1968-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.jstor.org/stable/10.7591/j.ctt7zb03">http://www.jstor.org/stable/10.7591/j.ctt7zb03</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Disintegrating democracy at work : labor unions and the future of good jobs in the service economy ent://SD_ILS/0/SD_ILS:376224 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Doellgast, Virginia Lee, 1976-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.jstor.org/stable/10.7591/j.ctt7zbdg">http://www.jstor.org/stable/10.7591/j.ctt7zbdg</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The Service Sector in 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href="http://dx.doi.org/10.1017/CBO9781139208093">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service science, management, and engineering theory and applications ent://SD_ILS/0/SD_ILS:149114 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Xiong, Gang, 1969-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123970374">http://www.sciencedirect.com/science/book/9780123970374</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> New food product development : from concept to marketplace ent://SD_ILS/0/SD_ILS:543588 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Fuller, Gordon W., author.<br/>Preferred Shelf Number&#160;HD9000.5 .F86 2011<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781439818657">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online 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Slip and fall prevention.<br/>Preferred Shelf Number&#160;T55 .D565 2010<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781420082364">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Service economies : militarism, sex work, and migrant labor in South Korea ent://SD_ILS/0/SD_ILS:375098 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Lee, Jin-kyung, author.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.jstor.org/stable/10.5749/j.cttts4z4">http://www.jstor.org/stable/10.5749/j.cttts4z4</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Introduction to service engineering ent://SD_ILS/0/SD_ILS:297877 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Salvendy, Gavriel, 1938-&#160;Karwowski, Waldemar, 1953-&#160;Wiley InterScience (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;John Wiley <a href="http://dx.doi.org/10.1002/9780470569627">http://dx.doi.org/10.1002/9780470569627</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service systems management and engineering creating strategic differentiation and operational excellence ent://SD_ILS/0/SD_ILS:298493 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Chang, C. 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(Jomo Kwame Sundaram)&#160;Project Muse.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://muse.jhu.edu/books/9789971695828/">Full text available: </a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing service firms the power of managerial marketing ent://SD_ILS/0/SD_ILS:264710 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Sk&aring;l&eacute;n, Per.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203854495">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Quality a critical introduction ent://SD_ILS/0/SD_ILS:265185 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Beckford, John, 1958-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203885710">Click here to view</a><br/>Format:&#160;Electronic 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workplace identities ent://SD_ILS/0/SD_ILS:304309 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;McDowell, Linda, 1949-&#160;Wiley InterScience (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;John Wiley <a href="http://dx.doi.org/10.1002/9781444310214">http://dx.doi.org/10.1002/9781444310214</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Services marketing : integrating customer focus across the firm ent://SD_ILS/0/SD_ILS:313270 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Zeithaml, Valarie A.&#160;Bitner, Mary Jo.&#160;Gremler, Dwayne D.<br/>Preferred Shelf Number&#160;HD9980.5 Z45 2009<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Opening Markets for Trade in Services Countries and Sectors in Bilateral and WTO Negotiations ent://SD_ILS/0/SD_ILS:238976 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Marchetti, Juan A..&#160;Roy, Martin.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511812392">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> GATS and the Regulation of International Trade in Services World Trade Forum ent://SD_ILS/0/SD_ILS:238097 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Panizzon, Marion.&#160;Pohl, Nicole.&#160;Sauv&eacute;, Pierre.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511494543">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmetlerde pazarlama ileti&#351;imi ent://SD_ILS/0/SD_ILS:512909 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Eser, Zeliha.<br/>Preferred Shelf Number&#160;HD9980.5 E84 2007<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Drugs, ethics, and quality of life : cases and materials on ethical, legal, and public policy dilemmas in medicine and pharmacy practice ent://SD_ILS/0/SD_ILS:546586 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;White, Bruce, editor.<br/>Preferred Shelf Number&#160;RS100.5 .W45 2007 EB<br/>Electronic Access&#160;Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780367807245">https://www.taylorfrancis.com/books/9780367807245</a> OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Handbook of lubrication and tribology. Volume 1, Application and maintenance ent://SD_ILS/0/SD_ILS:538850 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Totten, George E.<br/>Preferred Shelf Number&#160;TJ1075 .C7 2006<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781420003840">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Hizmet pazarlamas&#305; ent://SD_ILS/0/SD_ILS:311895 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Karahan, Kas&#305;m.<br/>Preferred Shelf Number&#160;HD9980.5 K37 2006<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Managing service operations design and implementation ent://SD_ILS/0/SD_ILS:368807 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Hollins, Bill.&#160;Shinkins, Sadie.<br/>Preferred Shelf Number&#160;ONLINE(368807.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/managing-service-operations">http://sk.sagepub.com/books/managing-service-operations</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Supervision skills for the service industry : how to do it ent://SD_ILS/0/SD_ILS:313176 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Tesone, D. V. (Dana V.)<br/>Preferred Shelf Number&#160;HD9980.5 T47 2005<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> A Handbook on the GATS Agreement A WTO Secretariat Publication ent://SD_ILS/0/SD_ILS:237948 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;World Trade Organization.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511981074">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing Services ent://SD_ILS/0/SD_ILS:234867 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Nankervis, Alan.&#160;Miyamoto, Yuki.&#160;Taylor, Ruth.&#160;Milton-Smith, John.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511481260">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Handbook of scheduling : algorithms, models, and performance analysis ent://SD_ILS/0/SD_ILS:539222 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Leung, Joseph Y-T.<br/>Preferred Shelf Number&#160;HD69 .T54 H35 2004<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9780203489802">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Reengineering health care the complexities of organizational transformation ent://SD_ILS/0/SD_ILS:231619 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;McNulty, Terry.&#160;Ferlie, Ewan, 1956-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Oxford scholarship online <a href="http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001">http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Electronic Bill Presentment and Payment ent://SD_ILS/0/SD_ILS:542291 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Terplan, Kornel, author.<br/>Preferred Shelf Number&#160;HG1710 .T477 2003<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9780203009413">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> Services, marketing and management ent://SD_ILS/0/SD_ILS:369304 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Gilmore, Audrey.<br/>Preferred Shelf Number&#160;ONLINE(369304.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/services-marketing-and-management">http://sk.sagepub.com/books/services-marketing-and-management</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service management and operations ent://SD_ILS/0/SD_ILS:76304 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Haksever, Cengiz.<br/>Preferred Shelf Number&#160;HD 9980.5 S425 2000<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Handbook of services marketing &amp; management ent://SD_ILS/0/SD_ILS:368447 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Swartz, Teresa A.&#160;Iacobucci, Dawn.<br/>Preferred Shelf Number&#160;ONLINE(368447.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management">http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> New service development creating memorable experiences ent://SD_ILS/0/SD_ILS:368945 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Fitzsimmons, James A.&#160;Fitzsimmons, Mona J.<br/>Preferred Shelf Number&#160;ONLINE(368945.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/new-service-development">http://sk.sagepub.com/books/new-service-development</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Water resources : health, environment and development ent://SD_ILS/0/SD_ILS:539305 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Kay, Brian H.<br/>Preferred Shelf Number&#160;RA591.5 .W385 1999<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781135813567">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/> The design life of structures ent://SD_ILS/0/SD_ILS:543329 2026-01-11T10:31:28Z 2026-01-11T10:31:28Z Author&#160;Somerville, G.<br/>Preferred Shelf Number&#160;TA658.2 .D477 1992<br/>Electronic Access&#160;<a href="https://www.taylorfrancis.com/books/9781134992713">Click here to view.</a><br/>Format:&#160;Books<br/>Availability&#160;Online Library~1<br/>