Search Results for Service industries. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/en_US/default/default/qu$003dService$002bindustries.$0026ic$003dtrue$0026ps$003d300$0026isd$003dtrue?dt=list 2024-11-25T11:20:30Z Managerial accounting for the hospitality service industries ent://SD_ILS/0/SD_ILS:70301 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Fay, Clifford T.&#160;Rhoads, Richard C. ort. yaz.&#160;Rossenblatt, Robert ort. yaz.<br/>Preferred Shelf Number&#160;HF 5686.H7 F36 1976<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Decision making in service industries a practical approach ent://SD_ILS/0/SD_ILS:290913 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Faulin, Javier.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9781439867457">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service Industries and Regions Growth, Location and Regional Effects ent://SD_ILS/0/SD_ILS:334051 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Cuadrado-Roura, Juan R. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE(334051.1)<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1007/978-3-642-35801-2">http://dx.doi.org/10.1007/978-3-642-35801-2</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Advances in human factors, ergonomics, and safety in manufacturing and service industries ent://SD_ILS/0/SD_ILS:291526 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Karwowski, Waldemar, 1953-&#160;Salvendy, Gavriel, 1938-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9781439835005">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Production and productivity in the service indusries ent://SD_ILS/0/SD_ILS:8429 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Conference on Production and Productivity in the Service Industries (1967 : Ottawa )&#160;Fuchc, Victor R., ed.<br/>Preferred Shelf Number&#160;HC 106.3 C714 1969 P<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmet pazarlamas&#305; ent://SD_ILS/0/SD_ILS:479327 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;&#304;slamo&#287;lu, A. Hamdi.&#160;Ayd&#305;n, Kenan.<br/>Preferred Shelf Number&#160;HD9980.5 I85 2020<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Advances in The Human Side of Service Engineering Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17&minus;21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA ent://SD_ILS/0/SD_ILS:400018 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Freund, Louis E. editor.&#160;Cellary, Wojciech. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-60486-2">https://doi.org/10.1007/978-3-319-60486-2</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Publicly Funded Transport Research in the P. R. China, Japan, and Korea Policies, Governance and Prospects for Cooperation with the Outside World ent://SD_ILS/0/SD_ILS:402165 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Giannopoulos, George A. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-68198-6">https://doi.org/10.1007/978-3-319-68198-6</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Designing Better Services A Strategic Approach from Design to Evaluation ent://SD_ILS/0/SD_ILS:402130 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Foglieni, Francesca. author.&#160;Villari, Beatrice. author.&#160;Maffei, Stefano. author.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-63179-0">https://doi.org/10.1007/978-3-319-63179-0</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmet pazarlamas&#305; ve y&ouml;netimine giri&#351; ent://SD_ILS/0/SD_ILS:389287 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Ko&ccedil;, Erdo&#287;an<br/>Preferred Shelf Number&#160;HD9980.5 K762 2017<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmetlerin pazarlanmas&#305;nda hizmet kalitesinin &ouml;nemi ent://SD_ILS/0/SD_ILS:391360 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Gedik, Hasan.<br/>Preferred Shelf Number&#160;HD9980.5 G43 2017<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmet pazarlamas&#305; : g&uuml;ncel konular ve yakla&#351;&#305;mlar ent://SD_ILS/0/SD_ILS:380629 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;&Ouml;zer, Leyla.<br/>Preferred Shelf Number&#160;HD9980.5 H596 2016<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Sa&#287;l&#305;kl&#305; ya&#351;am ve pazarlama : 21. y&uuml;zy&#305;l&#305;n en h&#305;zl&#305; b&uuml;y&uuml;yen trendlerinden birinin pazarlama &ccedil;er&ccedil;evesinde de&#287;erlendirilmesi ent://SD_ILS/0/SD_ILS:360110 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Bozkurt, Filiz<br/>Preferred Shelf Number&#160;HD9980.5 B69 2015<br/>Format:&#160;Books<br/>Availability&#160;Health Sciences Library~1<br/> Hizmet pazarlamas&#305; : kuram, uygulama ve &ouml;rnekler ent://SD_ILS/0/SD_ILS:377549 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;&Ouml;zt&uuml;rk, Sevgi Ay&#351;e.<br/>Preferred Shelf Number&#160;HD9980.5 O97 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmet pazarlamas&#305; ve stratejileri ent://SD_ILS/0/SD_ILS:380357 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Altun&#305;&#351;&#305;k. Remzi.<br/>Preferred Shelf Number&#160;HD9980.5 H59 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Hizmet pazarlamas&#305; ve y&ouml;netimi : Global ve yerel yakla&#351;&#305;m ent://SD_ILS/0/SD_ILS:380125 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Ko&ccedil;, Erdo&#287;an<br/>Preferred Shelf Number&#160;HD9980.5 K761 2015<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Knowledge Management in Organizations 10th International Conference, KMO 2015, Maribor, Slovenia, August 24-28, 2015, Proceedings ent://SD_ILS/0/SD_ILS:518629 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Uden, Lorna. editor.&#160;Heri&#269;ko, Marjan. editor.&#160;Ting, I-Hsien. editor.&#160;SpringerLink (Online service)<br/>Preferred Shelf Number&#160;XX(518629.1)<br/>Electronic Access&#160;<a href="https://doi.org/10.1007/978-3-319-21009-4">https://doi.org/10.1007/978-3-319-21009-4</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service science : the foundations of service engineering and management ent://SD_ILS/0/SD_ILS:341588 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Qiu, Robin G., author.<br/>Preferred Shelf Number&#160;ONLINE(341588.1)<br/>Electronic Access&#160;Cover image <a href="http://catalogimages.wiley.com/images/db/jimages/9781118108239.jpg">http://catalogimages.wiley.com/images/db/jimages/9781118108239.jpg</a> Ebook Library <a href="http://public.eblib.com/choice/publicfullrecord.aspx?p=1729550">http://public.eblib.com/choice/publicfullrecord.aspx?p=1729550</a> ebrary <a href="http://site.ebrary.com/id/10891172">http://site.ebrary.com/id/10891172</a> John Wiley <a href="http://dx.doi.org/10.1002/9781118551820">http://dx.doi.org/10.1002/9781118551820</a> Safari Books Online <a href="http://proquest.safaribooksonline.com/?fpi=9781118551851">http://proquest.safaribooksonline.com/?fpi=9781118551851</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing professional service delivery : 9 rules for success ent://SD_ILS/0/SD_ILS:356736 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Mundt, Barry M., author.&#160;Smith, Francis J., author.&#160;Egan, Stephan D., Jr., author.<br/>Preferred Shelf Number&#160;ONLINE(356736.1)<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9781439851449">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Non-Discrimination in International Trade in Services &lsquo;Likeness' in WTO/GATS ent://SD_ILS/0/SD_ILS:238340 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Diebold, Nicolas F..<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511675843">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmet pazarlamas&#305; ent://SD_ILS/0/SD_ILS:311891 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;&#304;slamo&#287;lu, A.Hamdi<br/>Preferred Shelf Number&#160;HD9980.5 I85 2014<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Leadership as emotional labour management and the &quot;managed heart&quot; ent://SD_ILS/0/SD_ILS:261634 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Iszatt-White, Marian.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203098400">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close ent://SD_ILS/0/SD_ILS:293045 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Schiffman, Stephan.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/secrets-selling-services-everything-you-need-to-sell-what-your-customer-can8217t-see8212from-pitch-close">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Advances in the human side of service engineering ent://SD_ILS/0/SD_ILS:290825 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Spohrer, James C.&#160;Freund, Louis E.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9781439870273">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service science, management, and engineering theory and applications ent://SD_ILS/0/SD_ILS:149114 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Xiong, Gang, 1969-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123970374">http://www.sciencedirect.com/science/book/9780123970374</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Disintegrating democracy at work : labor unions and the future of good jobs in the service economy ent://SD_ILS/0/SD_ILS:376224 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Doellgast, Virginia Lee, 1976-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.jstor.org/stable/10.7591/j.ctt7zbdg">http://www.jstor.org/stable/10.7591/j.ctt7zbdg</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service operations management : improving service delivery ent://SD_ILS/0/SD_ILS:341475 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Johnston, Robert, 1953-.&#160;Clark, Graham, 1949-.&#160;Shulver, Michael.<br/>Preferred Shelf Number&#160;HD9980.5 J647 2012<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> The Service Sector in India's Development ent://SD_ILS/0/SD_ILS:237467 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Nayyar, Gaurav.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9781139095860">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Public Services and International Trade Liberalization Human Rights and Gender Implications ent://SD_ILS/0/SD_ILS:238545 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Choudhury, Barnali.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9781139208093">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> The World Trade Organization Knowledge Agreements ent://SD_ILS/0/SD_ILS:237827 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Arup, Christopher.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511674532">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Phone Clones : Authenticity Work in the Transnational Service Economy ent://SD_ILS/0/SD_ILS:376353 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Mirchandani, Kiran, 1968-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.jstor.org/stable/10.7591/j.ctt7zb03">http://www.jstor.org/stable/10.7591/j.ctt7zb03</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions ent://SD_ILS/0/SD_ILS:293005 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;George, Michael L.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/lean-six-sigma-for-service">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Casino women : courageous in unexpected places ent://SD_ILS/0/SD_ILS:376556 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Chandler, Susan Kerr.&#160;Jones, Jill B.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.jstor.org/stable/10.7591/j.ctt7z7cs">http://www.jstor.org/stable/10.7591/j.ctt7z7cs</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service management : operations, strategy, and information technology ent://SD_ILS/0/SD_ILS:313274 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Fitzsimmons, James A.&#160;Fitzsimmons, Mona J.<br/>Preferred Shelf Number&#160;HD9980.5 F549 2011<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Encyclopedia of American industries ent://SD_ILS/0/SD_ILS:341139 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Gale Group.<br/>Preferred Shelf Number&#160;ONLINE(341139.1)<br/>Electronic Access&#160;<a href="http://find.galegroup.com/openurl/openurl?url_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&req_dat=info:sid/gale:ugnid:hu_tr&res_id=info:sid/gale:GVRL&ctx_enc=info:ofi:enc:UTF-8&rft_val_fmt=info:ofi/fmt:kev:mtx:book&rft_id=info:sid/gale:bmcode:recid/3TNK">Available for Hacettepe University via Gale Virtual Reference Library. 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Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Selling professional services to the Fortune 500 ent://SD_ILS/0/SD_ILS:293112 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Luefschuetz, Gary S.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://mhebooklibrary.com/reader/selling-professional-services-to-fortune-500-how-win-in-billiondollar-market-strategy-consulting-technology-solutions-outsourcing">Subscription required</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Making care count a century of gender, race, and paid care work ent://SD_ILS/0/SD_ILS:243925 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Duffy, Mignon.&#160;Project Muse.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://muse.jhu.edu/books/9780813550770/">Full text available: </a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Advances in human factors and ergonomics in healthcare ent://SD_ILS/0/SD_ILS:287028 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Duffy, Vincent G.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9781439834985">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> This is service design thinking : Basics, Tools, Cases ent://SD_ILS/0/SD_ILS:390237 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Stickdorn, Marc.&#160;Schneider, Jakob.<br/>Preferred Shelf Number&#160;HD9980.5 S75 2011<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Industrial biotechnology sustainable growth and economic success ent://SD_ILS/0/SD_ILS:144500 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Soetaert, Wim.&#160;Vandamme, Erick J., 1943-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=319788">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=319788</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service economies : militarism, sex work, and migrant labor in South Korea ent://SD_ILS/0/SD_ILS:375098 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Lee, Jin-kyung, author.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.jstor.org/stable/10.5749/j.cttts4z4">http://www.jstor.org/stable/10.5749/j.cttts4z4</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Introduction to service engineering ent://SD_ILS/0/SD_ILS:297877 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Salvendy, Gavriel, 1938-&#160;Karwowski, Waldemar, 1953-&#160;Wiley InterScience (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;John Wiley <a href="http://dx.doi.org/10.1002/9780470569627">http://dx.doi.org/10.1002/9780470569627</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Dama : stratejik hizmet y&ouml;netimi modeli ent://SD_ILS/0/SD_ILS:314196 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;&#350;ent&uuml;rk, Bur&ccedil;ak.<br/>Preferred Shelf Number&#160;HD 9980.5 S46 2010<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Quality a critical introduction ent://SD_ILS/0/SD_ILS:265185 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Beckford, John, 1958-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203885710">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Labour market segmentation in Malaysian services ent://SD_ILS/0/SD_ILS:245633 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Khong, How Ling.&#160;Jomo K. S. (Jomo Kwame Sundaram)&#160;Project Muse.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://muse.jhu.edu/books/9789971695828/">Full text available: </a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Managing service firms the power of managerial marketing ent://SD_ILS/0/SD_ILS:264710 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Sk&aring;l&eacute;n, Per.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://www.tandfebooks.com/isbn/9780203854495">Click here to view</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service science ent://SD_ILS/0/SD_ILS:298472 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Daskin, Mark S., 1952-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=698873">Click here to view book</a> Wiley InterScience <a href="http://dx.doi.org/10.1002/9780470877876">http://dx.doi.org/10.1002/9780470877876</a> <a href="http://site.ebrary.com/lib/alltitles/Doc?id=10488529">http://site.ebrary.com/lib/alltitles/Doc?id=10488529</a> <a href="http://swb.eblib.com/patron/FullRecord.aspx?p=698873">http://swb.eblib.com/patron/FullRecord.aspx?p=698873</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service systems management and engineering creating strategic differentiation and operational excellence ent://SD_ILS/0/SD_ILS:298493 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Chang, C. M. (Ching Ming), 1935-&#160;Wiley InterScience (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;John Wiley <a href="http://dx.doi.org/10.1002/9780470900208">http://dx.doi.org/10.1002/9780470900208</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Working bodies interactive service employment and workplace identities ent://SD_ILS/0/SD_ILS:304309 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;McDowell, Linda, 1949-&#160;Wiley InterScience (Online service)<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;John Wiley <a href="http://dx.doi.org/10.1002/9781444310214">http://dx.doi.org/10.1002/9781444310214</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Services marketing : integrating customer focus across the firm ent://SD_ILS/0/SD_ILS:313270 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Zeithaml, Valarie A.&#160;Bitner, Mary Jo.&#160;Gremler, Dwayne D.<br/>Preferred Shelf Number&#160;HD9980.5 Z45 2009<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Industrial safety and health for goods and materials services ent://SD_ILS/0/SD_ILS:288644 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Reese, Charles D.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://marc.crcnetbase.com/isbn/9781420053791">Distributed by publisher. 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Purchase or institutional license may be required for access.</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Opening Markets for Trade in Services Countries and Sectors in Bilateral and WTO Negotiations ent://SD_ILS/0/SD_ILS:238976 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Marchetti, Juan A..&#160;Roy, Martin.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511812392">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> GATS and the Regulation of International Trade in Services World Trade Forum ent://SD_ILS/0/SD_ILS:238097 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Panizzon, Marion.&#160;Pohl, Nicole.&#160;Sauv&eacute;, Pierre.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511494543">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmetlerde pazarlama ileti&#351;imi ent://SD_ILS/0/SD_ILS:512909 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Eser, Zeliha.<br/>Preferred Shelf Number&#160;HD9980.5 E84 2007<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Managing service operations design and implementation ent://SD_ILS/0/SD_ILS:368807 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Hollins, Bill.&#160;Shinkins, Sadie.<br/>Preferred Shelf Number&#160;ONLINE(368807.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/managing-service-operations">http://sk.sagepub.com/books/managing-service-operations</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Hizmet pazarlamas&#305; ent://SD_ILS/0/SD_ILS:311895 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Karahan, Kas&#305;m.<br/>Preferred Shelf Number&#160;HD9980.5 K37 2006<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Supervision skills for the service industry : how to do it ent://SD_ILS/0/SD_ILS:313176 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Tesone, D. V. (Dana V.)<br/>Preferred Shelf Number&#160;HD9980.5 T47 2005<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Managing Services ent://SD_ILS/0/SD_ILS:234867 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Nankervis, Alan.&#160;Miyamoto, Yuki.&#160;Taylor, Ruth.&#160;Milton-Smith, John.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511481260">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> A Handbook on the GATS Agreement A WTO Secretariat Publication ent://SD_ILS/0/SD_ILS:237948 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;World Trade Organization.<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;<a href="http://dx.doi.org/10.1017/CBO9780511981074">Access by subscription</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Reengineering health care the complexities of organizational transformation ent://SD_ILS/0/SD_ILS:231619 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;McNulty, Terry.&#160;Ferlie, Ewan, 1956-<br/>Preferred Shelf Number&#160;ONLINE<br/>Electronic Access&#160;Oxford scholarship online <a href="http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001">http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Services, marketing and management ent://SD_ILS/0/SD_ILS:369304 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Gilmore, Audrey.<br/>Preferred Shelf Number&#160;ONLINE(369304.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/services-marketing-and-management">http://sk.sagepub.com/books/services-marketing-and-management</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> New service development creating memorable experiences ent://SD_ILS/0/SD_ILS:368945 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Fitzsimmons, James A.&#160;Fitzsimmons, Mona J.<br/>Preferred Shelf Number&#160;ONLINE(368945.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/books/new-service-development">http://sk.sagepub.com/books/new-service-development</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/> Service management and operations ent://SD_ILS/0/SD_ILS:76304 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Haksever, Cengiz.<br/>Preferred Shelf Number&#160;HD 9980.5 S425 2000<br/>Format:&#160;Books<br/>Availability&#160;Beytepe Library~1<br/> Handbook of services marketing &amp; management ent://SD_ILS/0/SD_ILS:368447 2024-11-25T11:20:30Z 2024-11-25T11:20:30Z Author&#160;Swartz, Teresa A.&#160;Iacobucci, Dawn.<br/>Preferred Shelf Number&#160;ONLINE(368447.1)<br/>Electronic Access&#160;SAGE knowledge <a href="http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management">http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management</a><br/>Format:&#160;Electronic Resources<br/>Availability&#160;Online Library~1<br/>