Arama Sonuçları Customer relations.SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/tr_TR/default_tr/default_tr/qu$003dCustomer$002brelations.$0026ic$003dtrue$0026ps$003d300?dt=list2024-11-22T10:21:35ZThe virtual customer : a new paradigm for improving customer relations in libraries and information servicesent://SD_ILS/0/SD_ILS:1061622024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.<br/>Yer Numarası Z 716.3 I385 2005<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:5179932024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Başal, Murat, yazar.<br/>Yer Numarası HF5415.5 B37 2023<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Müşteri şikayet yönetimi : ve örnek olaylar kavramlar-uygulamalarent://SD_ILS/0/SD_ILS:5105372024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Şahin, Ayşe. Tor-Kadıoğlu, Cansu.<br/>Yer Numarası HF5415.52 M87 2021<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Sentiment analysis and knowledge discovery in contemporary businessent://SD_ILS/0/SD_ILS:4817202024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Rajput, Dharmendra Singh, 1985- editor. Thakur, Ramjeevan Singh, 1974- editor. Basha, S. Muzamil, 1986- editor. IGI Global, publisher.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysiaent://SD_ILS/0/SD_ILS:4008702024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-981-10-8612-0">https://doi.org/10.1007/978-981-10-8612-0</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The V-model of service quality : an exploration of African customer service delivery metricsent://SD_ILS/0/SD_ILS:4218682024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Whyte, Grafton, author.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787696037">https://www.emerald.com/insight/publication/doi/10.1108/9781787696037</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Customer experience innovation : how to get a lasting market edgeent://SD_ILS/0/SD_ILS:4218822024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Dew, Robert, author. Allen, Cyrus, author.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://www.emerald.com/insight/publication/doi/10.1108/9781787547865">https://www.emerald.com/insight/publication/doi/10.1108/9781787547865</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Optimizing millennial consumer engagement with mood analysisent://SD_ILS/0/SD_ILS:4817592024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Dasgupta, Sabyasachi, 1982- editor. Grover, Priya, 1974- editor. IGI Global, publisher.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim Chapter PDFs via platform: <a href="http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Küçük işletmeler için sosyal medyaent://SD_ILS/0/SD_ILS:4788932024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Yalçın Güleç, Funda.<br/>Yer Numarası HF5415.1265 Y35 2018<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Customer's new voice : extreme relevancy and experience through volunteered customer informationent://SD_ILS/0/SD_ILS:3421582024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar McKean, John, 1956-<br/>Yer Numarası ONLINE(342158.1)<br/>Elektronik Erişim ebrary <a href="http://alltitles.ebrary.com/Doc?id=10929303">An electronic book accessible through the World Wide Web; click to view</a>
John Wiley <a href="http://dx.doi.org/10.1002/9781119017097">http://dx.doi.org/10.1002/9781119017097</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>20. Ulusal pazarlama kongresi bildiri kitabı : 10-13 Haziran 2015, Eskişehirent://SD_ILS/0/SD_ILS:3723502024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Ulusal Pazarlama Kongresi (20. : 2015 : Eskişehir) Anadolu Üniversitesi. Pazarlama ve Pazarlama Araştırmaları Derneği.<br/>Yer Numarası HF5415 U48 2015 V.1<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~2<br/>Satış yönetimient://SD_ILS/0/SD_ILS:3800452024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Önce, Asım Günal<br/>Yer Numarası HF5438.4 O53 2015<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:3801492024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan<br/>Yer Numarası HF5415.5 A38 2015<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Sosyal medya pazarlamaent://SD_ILS/0/SD_ILS:3807682024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Kırcova, İbrahim Enginkaya, Ebru.<br/>Yer Numarası HF5415.1265 K57 2015<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Tüketici olma sürecinde sosyal ağlarda kurulan iletişim : Neden iletişim kurulur? İletişimin etkileri nelerdir?ent://SD_ILS/0/SD_ILS:3778012024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Südaş, Hatice Doğan<br/>Yer Numarası HF5415.1265 S83 2015<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>İlişkisel pazarlamada seçme konularent://SD_ILS/0/SD_ILS:3805272024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Eren-Erdoğmuş, İrem. Gülsoy, Tanses Yasemin.<br/>Yer Numarası HF5415.55 I45 2015<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Agents and Data Mining Interaction 10th International Workshop, ADMI 2014, Paris, France, May 5-9, 2014, Revised Selected Papersent://SD_ILS/0/SD_ILS:5190632024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Cao, Longbing. editor. Zeng, Yifeng. editor. An, Bo. editor. Symeonidis, Andreas L. editor. Gorodetsky, Vladimir. editor.<br/>Yer Numarası XX(519063.1)<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-319-20230-3">https://doi.org/10.1007/978-3-319-20230-3</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Mistreatment in organizationsent://SD_ILS/0/SD_ILS:4216592024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Perrewe, Pamela L. Halbesleben, Jonathon R. B. Rosen, Christopher C.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://www.emerald.com/insight/publication/doi/10.1108/S1479-3555201513">https://www.emerald.com/insight/publication/doi/10.1108/S1479-3555201513</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Implementing SAP¿̐ư CRM : the guide for business and technology managersent://SD_ILS/0/SD_ILS:3566872024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Kale, Vivek, author.<br/>Yer Numarası ONLINE(356687.1)<br/>Elektronik Erişim <a href="http://marc.crcnetbase.com/isbn/9781482231434">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Analytics and dynamic customer strategy : big profits from big dataent://SD_ILS/0/SD_ILS:3420332024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Tanner, John F.<br/>Yer Numarası ONLINE(342033.1)<br/>Elektronik Erişim ebrary <a href="http://alltitles.ebrary.com/Doc?id=10885925">An electronic book accessible through the World Wide Web; click to view</a>
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MyiLibrary <a href="http://www.myilibrary.com?id=620543">http://www.myilibrary.com?id=620543</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>En değerli ortağınızı keşfedin : müşterinizent://SD_ILS/0/SD_ILS:3799862024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Maden, Deniz<br/>Yer Numarası HF5415.55 M33 2013<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>How to read a client from across the room win more business with the proven character code system to decode verbal & nonverbal communicationent://SD_ILS/0/SD_ILS:2930432024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Mychals, Brandy.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/how-to-read-client-from-across-room-win-more-business-proven-character-code-system-decode-verbal-nonverbal-communication">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Stand out social marketing 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presenceent://SD_ILS/0/SD_ILS:2930442024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Lewis, Mike, 1975-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/stand-out-social-marketing-how-to-rise-above-noise-differentiate-your-brand-build-outstanding-online-presence">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Likeable business why today's consumers demand more and how leaders can deliverent://SD_ILS/0/SD_ILS:2925132024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Kerpen, Dave. Braun, Theresa. Pritchard, Valerie.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/likeable-business-todays-consumers-demand-more-how-leaders-deliver">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Customer lifetime value : reshaping the way we manage to maximize profitsent://SD_ILS/0/SD_ILS:3904432024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.<br/>Yer Numarası HF5415.55 C874 2012<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Harvard business review : müşteri sadakatini artırmakent://SD_ILS/0/SD_ILS:1414032024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar İnan, Melis.<br/>Yer Numarası HF5415.525 H37 2012<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Consumer-brand relationships theory and practiceent://SD_ILS/0/SD_ILS:2597552024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Fournier, Susan. Breazeale, Michael, 1964- Fetscherin, Marc.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://www.tandfebooks.com/isbn/9780203128794">Click here to view</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Customer relationship management : concept, strategy, and toolsent://SD_ILS/0/SD_ILS:2490712024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Kumar, V. Reinartz, W.J. (Werner J.), joint author.<br/>Yer Numarası HF5415 K86 2012<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>The 4A's of marketing creating value for customers, companies and societyent://SD_ILS/0/SD_ILS:2621392024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Sheth, Jagdish N. Sisodia, Rajendra.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://www.tandfebooks.com/isbn/9780203802168">Click here to view</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Find your next using the business genome approach to find your company's next competitive edgeent://SD_ILS/0/SD_ILS:2926532024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Kates, Andrea.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/find-your-next-using-business-genome-approach-to-company8217s-competitive-edge">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Clients, clients, and more clients create an endless stream of new 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listent://SD_ILS/0/SD_ILS:2925332024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Anderson, Matt.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/fearless-referrals-boost-your-confidence-break-down-doors-build-powerful-client-list">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customersent://SD_ILS/0/SD_ILS:2925342024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/customer-experience-edge-technology-techniques-for-delivering-enduring-profitable-positive-to-your-customers">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The power of Foursquare 7 innovative ways to get your customers to check in wherever they areent://SD_ILS/0/SD_ILS:2925362024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Gallo, Carmine.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/power-foursquare-7-innovative-ways-to-get-your-customers-check-in-wherever-they-are">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Customers first dominate your market by winning them over where it counts the mostent://SD_ILS/0/SD_ILS:2930582024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Bueno, Bolivar J.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/customers-first-dominate-your-market-by-winning-them-over-where-counts-most">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer valueent://SD_ILS/0/SD_ILS:2930632024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Macdivitt, 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<a href="http://swb.eblib.com/patron/FullRecord.aspx?p=974651">http://swb.eblib.com/patron/FullRecord.aspx?p=974651</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Systems thinking from heresy to practice : public and private sector studiesent://SD_ILS/0/SD_ILS:2782062024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Zokaei, Keivan. Seddon, John, 1952- O'Donovan, Brendan.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=356892">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=356892</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Entity resolution and information qualityent://SD_ILS/0/SD_ILS:1465722024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Talburt, John R.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim ScienceDirect <a 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K. Krishnan, M. S. (Mayuram S.)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/new-age-innovation-driving-cocreated-value-through-global-networks">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Master data management and data governanceent://SD_ILS/0/SD_ILS:2932672024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Berson, Alex. Dubov, Lawrence. Berson, Alex. Master data management and customer data integration for a global enterprise.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/master-data-management-governance-2e">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Top market strategy applying the 80/20 ruleent://SD_ILS/0/SD_ILS:2804392024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Kruger, Elizabeth Rush.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim EBSCOhost <a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Business plans that work a guide for small businessent://SD_ILS/0/SD_ILS:2925392024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Zacharakis, Andrew. Spinelli, Stephen. Timmons, Jeffry A. Timmons, Jeffry A. Business plans that work.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/business-plans-that-work-guide-for-small-2e">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Please every customer delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:2925402024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Lucas, Robert W.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/please-every-customer-delivering-stellar-service-across-cultures">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Customer relationship managementent://SD_ILS/0/SD_ILS:2925462024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Anderson, Kristin, 1962- Kerr, Carol.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/customer-relationship-management">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the dealent://SD_ILS/0/SD_ILS:2930752024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Schiffman, Stephan.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/25-toughest-sales-objectionsand-how-to-overcome-them">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Likeable social media how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (& other social networks)ent://SD_ILS/0/SD_ILS:2930762024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Kerpen, Dave.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/likeable-social-media-how-to-delight-your-customers-create-irresistible-brand-be-generally-amazing-on-facebook-amp-other-networks">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Accelerate the sale kick-start your personal selling style to close more sales, fasterent://SD_ILS/0/SD_ILS:2930782024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Rodgers, Mark.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/accelerate-sale-kickstart-your-personal-selling-style-to-close-more-sales-faster">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The Dentsu way secrets of cross switch marketing from the world's most innovative advertising agencyent://SD_ILS/0/SD_ILS:2930812024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Sugiyama, Kotaro. Andree, Tim.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/dentsu-way-secrets-cross-switch-marketing-from-world">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The essential sales management handbook your secret weapon to successent://SD_ILS/0/SD_ILS:2930832024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Gschwandtner, Gerhard.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/essential-sales-management-handbook">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The ten demandments rules to live by in the age of the demanding consumerent://SD_ILS/0/SD_ILS:2930852024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Mooney, Kelly. Bergheim, Laura, 1962-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/ten-demandments-rules-to-live-by-in-age-demanding-customer">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The psychology of sales success learn to think like your customer to close every saleent://SD_ILS/0/SD_ILS:2930912024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Gschwandtner, Gerhard.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/psychology-sales-success">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Lead generation for the complex sale boost the quality and quantity of leads to increase your ROIent://SD_ILS/0/SD_ILS:2931012024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Carroll, Brian J. (Brian James), 1970-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/lead-generation-for-complex-sale-boost-quality-quantity-leads-to-increase-your-roi">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Get noticed-- get referrals build your client base and your business by making a name for yourselfent://SD_ILS/0/SD_ILS:2931072024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Lublin, Jill. Steisel, Mark.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/get-noticed-referrals-build-your-client-base-business-by-making-name-for-yourself">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Voice-of-the-customer marketing a revolutionary five-step process to create customers who care, spend, and stayent://SD_ILS/0/SD_ILS:2931132024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Roman, Ernan.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a 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href="http://mhebooklibrary.com/reader/stop-telling-start-selling-how-to-use-customerfocused-dialogue-close-sales">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The next evolution of marketing connect with your customers by marketing with meaningent://SD_ILS/0/SD_ILS:2931202024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Gilbreath, Bob.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/next-evolution-marketing-connect-your-customers-by-meaning">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The big book of marketing lessons and best practices from the world's greatest companiesent://SD_ILS/0/SD_ILS:2931212024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Bennett, Anthony G.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/big-book-marketing">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The big book of people skills gamesent://SD_ILS/0/SD_ILS:2928572024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Scannell, Edward E. Rickenbacher, Colleen A.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/big-book-people-skills-games-quick-effective-activities-for-making-great-impressions-boosting-problemsolving-improving-customer-service">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The inside advantage the strategy that unlocks the hidden growth in your businessent://SD_ILS/0/SD_ILS:2929122024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Bloom, Robert H. Conti, Dave.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/inside-advantage">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' successent://SD_ILS/0/SD_ILS:2931152024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Hodge, Richard. Schachter, Lou.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/mind-customer">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The innovation secrets of Steve Jobs insanely different : principles for breakthrough successent://SD_ILS/0/SD_ILS:2929432024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Gallo, Carmine.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/innovation-secrets-steve-jobs-insanely-different-principles-for-breakthrough-success">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Built to serve how to drive the bottom line with people-first practicesent://SD_ILS/0/SD_ILS:2929502024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Sanders, Dan J.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/built-to-serve-how-drive-bottom-line-peoplefirst-practices">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The Disney way harnessing the management secrets of Disney in your companyent://SD_ILS/0/SD_ILS:2929572024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Capodagli, Bill, 1948- Jackson, Lynn, 1955-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/disney-way-revised-edition">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Master data management in practice achieving true customer MDMent://SD_ILS/0/SD_ILS:2992622024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Cervo, Dalton, 1967- Allen, Mark, 1953-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim Books24x7 <a href="http://www.books24x7.com/marc.asp?bookid=43245">http://www.books24x7.com/marc.asp?bookid=43245</a>
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Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118269053">http://dx.doi.org/10.1002/9781118269053</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Data mining techniques in CRM inside customer segmentationent://SD_ILS/0/SD_ILS:2981802024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Tsiptsis, Konstantinos. Chorianopoulos, Antonios. Wiley InterScience (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim John Wiley <a href="http://dx.doi.org/10.1002/9780470685815">http://dx.doi.org/10.1002/9780470685815</a>
MyiLibrary, Table of contents <a href="http://www.myilibrary.com?id=249114&ref=toc">http://www.myilibrary.com?id=249114&ref=toc</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Relationship marketing a consumer experience approachent://SD_ILS/0/SD_ILS:3692102024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Baron, Steve (J. Steve) Conway, A. (Anthony) Warnaby, Gary.<br/>Yer Numarası ONLINE(369210.1)<br/>Elektronik Erişim SAGE knowledge <a href="http://sk.sagepub.com/books/relationship-marketing">http://sk.sagepub.com/books/relationship-marketing</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Stakeholder marketingent://SD_ILS/0/SD_ILS:2614302024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Gledhill, Michelle.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://www.tandfebooks.com/isbn/9780080966274">Click here to view</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Relational contracting for construction excellence principles, practices and case studiesent://SD_ILS/0/SD_ILS:2651872024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Chan, Albert P. C. Chan, Daniel W. M. Yeung, John F. Y.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://www.tandfebooks.com/isbn/9780203926727">Click here to view</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Relationship marketing : a consumer experience approachent://SD_ILS/0/SD_ILS:2686262024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Baron, Steve. Conway, A. (Anthony) Warnaby, Gary.<br/>Yer Numarası HF5415.55 B375 2010<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Social media 101 tactics and tips to develop your business onlineent://SD_ILS/0/SD_ILS:3038482024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Brogan, Chris.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://www.contentreserve.com/TitleInfo.asp?ID={206A0189-A9DD-46FB-B02D-AD1BA275BC89}&Format=50">Click for information on Adobe Digital Editions version</a>
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Wiley InterScience <a href="http://dx.doi.org/10.1002/9781118258057">http://dx.doi.org/10.1002/9781118258057</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Customer relationship management : concepts and technologiesent://SD_ILS/0/SD_ILS:2692412024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Buttle, Francis.<br/>Yer Numarası HF5415.5 B88 2009<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~2<br/>Clients driving innovationent://SD_ILS/0/SD_ILS:3032272024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim John Wiley <a href="http://dx.doi.org/10.1002/9781444301342">http://dx.doi.org/10.1002/9781444301342</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>User-centered design stories real-world UCD case filesent://SD_ILS/0/SD_ILS:1122082024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Righi, Carol. James, Janice (Janice Sue) ScienceDirect (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123706089">An electronic book accessible through the World Wide Web; click for information</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>User-centered design stories real-world UCD case filesent://SD_ILS/0/SD_ILS:1467642024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Righi, Carol. James, Janice (Janice Sue)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123706089">http://www.sciencedirect.com/science/book/9780123706089</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Managing global customers an integrated approachent://SD_ILS/0/SD_ILS:2324262024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Yip, George S. Bink, Audrey J. M.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim Oxford scholarship online <a href="http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001">http://dx.doi.org/10.1093/acprof:oso/9780199229833.001.0001</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Managing customers as investments : the strategic value of customers in the long runent://SD_ILS/0/SD_ILS:1089262024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Gupta, Sunil, 1958- Lehmann, Donald R., ort. yaz.<br/>Yer Numarası HF5415.55 G87 2005<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Managing learning and communication systems as business assetsent://SD_ILS/0/SD_ILS:3137492024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Gayeski, Diane M. (Diane Mary), 1953-<br/>Yer Numarası HD58.82 G39 2005<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümüent://SD_ILS/0/SD_ILS:1397942024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Acuner, Şebnem Akın.<br/>Yer Numarası HF5438.4 A28 2004<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimient://SD_ILS/0/SD_ILS:1075662024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Alagöz, Selda Başaran.<br/>Yer Numarası HF 5415.5 A434 2004<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Location and Personalisation Delivering online and mobility servicesent://SD_ILS/0/SD_ILS:2476862024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Ralph, Daniel, ed. Searby, Stephen, ed.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://dx.doi.org/10.1049/PBBT008E">http://dx.doi.org/10.1049/PBBT008E</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Tüketici krallığının fethi : markalar diyarında pazarlama stratejilerient://SD_ILS/0/SD_ILS:1054572024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Solomon, Michael R. Çetinkaya, Selin, çev.<br/>Yer Numarası HF 5415.32 .S65 2003<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Telecommunications Quality of Service Managementent://SD_ILS/0/SD_ILS:2479872024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Oodan, Antony P. Ward, Keith E. Savolaine, Catherine G. Daneshmand, Mahmoud Hoath, Peter<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://dx.doi.org/10.1049/PBTE048E">http://dx.doi.org/10.1049/PBTE048E</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>CRM redefining customer relationship managementent://SD_ILS/0/SD_ILS:2538252024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Peel, Jeffrey.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582630">http://www.sciencedirect.com/science/book/9781555582630</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Customer relationship management systems handbookent://SD_ILS/0/SD_ILS:2856152024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Sharp, Duane E.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://marc.crcnetbase.com/isbn/9781420000153">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Integrating ERP, CRM, supply chain management, and smart materialsent://SD_ILS/0/SD_ILS:2874692024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Chorafas, Dimitris N.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://marc.crcnetbase.com/isbn/9780203997529">Distributed by publisher. Purchase or institutional license may be required for access.</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Müşteri ilişkilerinde hareket noktası : Müşteri memnuniyeti ve ölçümüent://SD_ILS/0/SD_ILS:1372422024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Acuner, Şebnem Akın.<br/>Yer Numarası HF5438.4 A28 2001<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>The essential guide to knowledge management : E-business and CRM applicationsent://SD_ILS/0/SD_ILS:786152024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Tiwana, Amrit, 1974-<br/>Yer Numarası HD 30.2 T498 2001<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Driving customer equity : how customer lifetime value is reshaping corporate strategyent://SD_ILS/0/SD_ILS:1018682024-11-22T10:21:35Z2024-11-22T10:21:35ZYazar Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)<br/>Yer Numarası HF 5415.5 R87 2000<br/>Elektronik Erişim Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>