Arama Sonuçları Customer satisfaction.
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/tr_TR/default_tr/default_tr/qu$003dCustomer$002bsatisfaction.$0026ic$003dtrue$0026ps$003d300$0026isd$003dtrue?dt=list
2026-03-25T10:52:03Z
Tourist customer service satisfaction an encounter approach
ent://SD_ILS/0/SD_ILS:263771
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Yazar Noe, Francis P., 1939- Uysal, Muzaffer. Magnini, Vincent P.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://www.tandfebooks.com/isbn/9780203852361">Click here to view</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
ent://SD_ILS/0/SD_ILS:292989
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Harrington, H. J. (H. James)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/streamlined-process-improvement">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
The practical guide to achieving customer satisfaction in events and hotels
ent://SD_ILS/0/SD_ILS:580016
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Berners, Philip, author. Martin, Adrian, author.<br/>Yer Numarası TX911.3 .C8<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003154600">https://www.taylorfrancis.com/books/9781003154600</a>
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Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction.
ent://SD_ILS/0/SD_ILS:583985
2026-03-25T10:52:03Z
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Yazar Woodland, Colin, author.<br/>Yer Numarası HD56<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003323822">https://www.taylorfrancis.com/books/9781003323822</a>
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Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality
ent://SD_ILS/0/SD_ILS:172310
2026-03-25T10:52:03Z
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Yazar Grigoroudis, Evangelos. author. Siskos, Yannis. author. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://dx.doi.org/10.1007/978-1-4419-1640-2">http://dx.doi.org/10.1007/978-1-4419-1640-2</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Consumer service : how to achieve total customer satisfaction
ent://SD_ILS/0/SD_ILS:10841
2026-03-25T10:52:03Z
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Yazar Peel, Malcolm.<br/>Yer Numarası HF 5415.5 P364 1987<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>
Developments in Information and Knowledge Management Systems for Business Applications Volume 8
ent://SD_ILS/0/SD_ILS:607471
2026-03-25T10:52:03Z
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Yazar Štarchoň, Peter. editor. Fedushko, Solomiia. editor. (orcid)0000-0001-7548-5856 Gubíniova, Katarína. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-80935-4">https://doi.org/10.1007/978-3-031-80935-4</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Logistics in the Modern Age
ent://SD_ILS/0/SD_ILS:609606
2026-03-25T10:52:03Z
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Yazar Ismail, Azman. editor. (orcid)0000-0001-6857-5423 Zulkipli, Fatin Nur. editor. Firdaus, Muhammad Iqbal. editor. Öchsner, Andreas. editor. (orcid)0000-0002-8844-3206 SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-91497-3">https://doi.org/10.1007/978-3-031-91497-3</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management 16th International Conference, DHM 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Gothenburg, Sweden, June 22-27, 2025, Proceedings, Part III
ent://SD_ILS/0/SD_ILS:608742
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Duffy, Vincent G. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-93508-4">https://doi.org/10.1007/978-3-031-93508-4</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
The data hero playbook : developing your data leadership superpowers
ent://SD_ILS/0/SD_ILS:600025
2026-03-25T10:52:03Z
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Yazar Hawker, Malcolm, 1968- author.<br/>Yer Numarası HD30.2 .H39 2025<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394318186">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394318186</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Management, Tourism and Smart Technologies ICMTT 2023 Volume 2
ent://SD_ILS/0/SD_ILS:602260
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Montenegro, Carlos. editor. Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187 Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242 SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-43733-5">https://doi.org/10.1007/978-3-031-43733-5</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Management, Tourism and Smart Technologies ICMTT 2023 Volume 1
ent://SD_ILS/0/SD_ILS:602261
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Montenegro, Carlos. editor. Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187 Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242 SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-44131-8">https://doi.org/10.1007/978-3-031-44131-8</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Thermoforming : processing and technology
ent://SD_ILS/0/SD_ILS:599297
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Muralisrinivasan, Natamai Subramanian, author.<br/>Yer Numarası TP1150 .M87 2024<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119555889">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119555889</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Third Congress on Intelligent Systems Proceedings of CIS 2022, Volume 1
ent://SD_ILS/0/SD_ILS:527525
2026-03-25T10:52:03Z
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Yazar Kumar, Sandeep. editor. Sharma, Harish. editor. Balachandran, K. editor. Kim, Joong Hoon. editor. Bansal, Jagdish Chand. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-981-19-9225-4">https://doi.org/10.1007/978-981-19-9225-4</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
From Industry 4.0 to Industry 5.0 Mapping the Transitions
ent://SD_ILS/0/SD_ILS:527557
2026-03-25T10:52:03Z
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Yazar Hamdan, Allam. editor. Harraf, Arezou. editor. Buallay, Amina. editor. Arora, Pallvi. editor. Alsabatin, Hala. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-28314-7">https://doi.org/10.1007/978-3-031-28314-7</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Proceedings of ICACTCE'23 - The International Conference on Advances in Communication Technology and Computer Engineering New Artificial Intelligence and the Internet of Things Based Perspective and Solutions
ent://SD_ILS/0/SD_ILS:529126
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Iwendi, Celestine. editor. Boulouard, Zakaria. editor. (orcid)0000-0002-4891-3760 Kryvinska, Natalia. editor. (orcid)0000-0003-3678-9229 SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-37164-6">https://doi.org/10.1007/978-3-031-37164-6</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Advances in Manufacturing, Automation, Design and Energy Technologies Proceedings from ICoFT 2021
ent://SD_ILS/0/SD_ILS:528352
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Sivaram, N. M. editor. Sankaranarayanasamy, K. editor. Davim, J. Paulo. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-981-99-1288-9">https://doi.org/10.1007/978-981-99-1288-9</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
E-Business. Digital Empowerment for an Intelligent Future 22nd Wuhan International Conference, WHICEB 2023, Wuhan, China, May 26-28, 2023, Proceedings, Part I
ent://SD_ILS/0/SD_ILS:520576
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Tu, Yiliu. editor. (orcid) Chi, Maomao. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-32299-0">https://doi.org/10.1007/978-3-031-32299-0</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Emotional Artificial Intelligence and Metaverse
ent://SD_ILS/0/SD_ILS:527005
2026-03-25T10:52:03Z
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Yazar Lee, Roger. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-16485-9">https://doi.org/10.1007/978-3-031-16485-9</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Artificial Intelligence, Internet of Things, and Society 5.0
ent://SD_ILS/0/SD_ILS:528740
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Hannoon, Azzam. editor. (orcid)0000-0003-0468-7797 Mahmood, Abdullah. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-43300-9">https://doi.org/10.1007/978-3-031-43300-9</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Green Sustainability: Towards Innovative Digital Transformation Proceedings of ITAF 2023
ent://SD_ILS/0/SD_ILS:528766
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Magdi, Dalia. editor. El-Fetouh, Ahmed Abou. editor. Mamdouh, Mohamed. editor. Joshi, Amit. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-981-99-4764-5">https://doi.org/10.1007/978-981-99-4764-5</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures IFIP WG 5.7 International Conference, APMS 2023, Trondheim, Norway, September 17-21, 2023, Proceedings, Part II
ent://SD_ILS/0/SD_ILS:520611
2026-03-25T10:52:03Z
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Yazar Alfnes, Erlend. editor. Romsdal, Anita. editor. Strandhagen, Jan Ola. editor. von Cieminski, Gregor. editor. Romero, David. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-43666-6">https://doi.org/10.1007/978-3-031-43666-6</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Natural flavors, fragrances, and perfumes : chemistry, production, and sensory approach
ent://SD_ILS/0/SD_ILS:598346
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Gopi, Sreeraj, editor. Sukumaran, Nimisha Pulikkal, editor. Jacob, Joby, editor. Thomas, Sabu, editor.<br/>Yer Numarası HD9999 .E782 N38 2023<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9783527824816">https://onlinelibrary.wiley.com/doi/book/10.1002/9783527824816</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Smart manufacturing : the lean six sigma way
ent://SD_ILS/0/SD_ILS:597568
2026-03-25T10:52:03Z
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Yazar Tarantino, Anthony, 1949- author.<br/>Yer Numarası TS156 .T38 2022<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119846642">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119846642</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Advanced analytics and deep learning models
ent://SD_ILS/0/SD_ILS:597524
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Yazar Mire, Archana, editor. Malik, Shaveta, editor. Tyagi, Amit Kumar, editor.<br/>Yer Numarası Q325.73 .A38 2022<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119792437">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119792437</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Design for excellence in electronics manufacturing
ent://SD_ILS/0/SD_ILS:596229
2026-03-25T10:52:03Z
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Yazar Tulkoff, Cheryl, author. Caswell, Greg, author.<br/>Yer Numarası TK7870 .T845 2021<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119109402">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119109402</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Design for maintainability
ent://SD_ILS/0/SD_ILS:596355
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Yazar Gullo, Louis J., editor. Dixon, Jack, 1948- editor.<br/>Yer Numarası TS174 .D47 2021<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119578536">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119578536</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Case studies on food experiences in marketing, retail, and events
ent://SD_ILS/0/SD_ILS:522459
2026-03-25T10:52:03Z
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Yazar Doppler, Susanne, editer. Steffen, Adrienne, editer.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim ScienceDirect <a href="https://www.sciencedirect.com/science/book/9780128177921">https://www.sciencedirect.com/science/book/9780128177921</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Liquid piston engines
ent://SD_ILS/0/SD_ILS:593716
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Yazar Gupta, Aman, 1985- author. Sharma, Shubham, 1980- author. Narayan, Sunny, 1986- author.<br/>Yer Numarası TJ765 .G87 2017<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119323273">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119323273</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Serviceology for Services 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
ent://SD_ILS/0/SD_ILS:613188
2026-03-25T10:52:03Z
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Yazar Hara, Yoshinori. editor. Karagiannis, Dimitris. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-319-61240-9">https://doi.org/10.1007/978-3-319-61240-9</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Agile Processes in Software Engineering and Extreme Programming 16th International Conference, XP 2015, Helsinki, Finland, May 25-29, 2015, Proceedings
ent://SD_ILS/0/SD_ILS:518633
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Lassenius, Casper. editor. Dingsøyr, Torgeir. editor. Paasivaara, Maria. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-319-18612-2">https://doi.org/10.1007/978-3-319-18612-2</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Managing technology-based projects tools, techniques, people, and business processes
ent://SD_ILS/0/SD_ILS:341887
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Thamhain, Hans J. (Hans Jurgen), 1936-<br/>Yer Numarası ONLINE(341887.1)<br/>Elektronik Erişim Books24x7 <a href="http://www.books24x7.com/marc.asp?bookid=63634">http://www.books24x7.com/marc.asp?bookid=63634</a>
Ebook Library <a href="http://public.eblib.com/choice/publicfullrecord.aspx?p=1651765">http://public.eblib.com/choice/publicfullrecord.aspx?p=1651765</a>
ebrary <a href="http://site.ebrary.com/id/10849285">http://site.ebrary.com/id/10849285</a>
John Wiley <a href="http://dx.doi.org/10.1002/9781118849958">http://dx.doi.org/10.1002/9781118849958</a>
Safari Books Online <a href="http://proquest.safaribooksonline.com/?fpi=9780470402542">http://proquest.safaribooksonline.com/?fpi=9780470402542</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Electrical estimating methods
ent://SD_ILS/0/SD_ILS:342086
2026-03-25T10:52:03Z
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Yazar DelPico, Wayne J. R.S. Means Company.<br/>Yer Numarası ONLINE(342086.1)<br/>Elektronik Erişim Ebook Library <a href="http://public.eblib.com/choice/PublicFullRecord.aspx?p=1823951">http://public.eblib.com/choice/PublicFullRecord.aspx?p=1823951</a>
John Wiley <a href="http://dx.doi.org/10.1002/9781118963234">http://dx.doi.org/10.1002/9781118963234</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Advances in usability evaluation
ent://SD_ILS/0/SD_ILS:544721
2026-03-25T10:52:03Z
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Yazar Rebelo, Francesco. Soares, Marcelo Marcio.<br/>Yer Numarası TA167 .A375 2013<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781466560550">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>
Usability evaluation for in-vehicle systems
ent://SD_ILS/0/SD_ILS:546726
2026-03-25T10:52:03Z
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Yazar Harvey, Catherine, 1984, author. Stanton, Neville, 1960-<br/>Yer Numarası TL272.55 .H37 2013<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781466514300">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>
Big Data : Understanding How Data Powers Big Business.
ent://SD_ILS/0/SD_ILS:593065
2026-03-25T10:52:03Z
2026-03-25T10:52:03Z
Yazar Schmarzo, Bill.<br/>Yer Numarası QA76.9 .D343 EB<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119701859">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119701859</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Personal relationships the effect on employee attitudes, behavior, and well-being
ent://SD_ILS/0/SD_ILS:262372
2026-03-25T10:52:03Z
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Yazar Eby, Lillian Turner de Tormes, 1964- Allen, Tammy D.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://www.tandfebooks.com/isbn/9780203123034">Click here to view</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Managed care pharmacy practice
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Yazar Navarro, Robert.<br/>Yer Numarası QV 737 M2648 2009<br/>Format: Kitap<br/>Durum Sağlık Bilimleri Kütüphanesi~1<br/>
Algılanan hizmet kalitesi, müşteri tatmini ve müşteri satın alma niyeti arasındaki ilişki : KKTC Gazimağusa İlçesi'nde banka müşterileri üzerine bir araştırma
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Yazar Karatepe, Osman Mübin.<br/>Yer Numarası TEZ/5287 K144 2002<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>