Arama Sonuçları Customer services -- Management.
SirsiDynix Enterprise
https://katalog.hacettepe.edu.tr/client/tr_TR/default_tr/default_tr/qu$003dCustomer$002bservices$002b--$002bManagement.$0026ps$003d300?dt=list
2026-03-19T21:42:58Z
Computational intelligence for autonomous finance
ent://SD_ILS/0/SD_ILS:599549
2026-03-19T21:42:58Z
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Yazar Gupta, Deepa, editor.<br/>Yer Numarası HG173 .C66 2025<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394233250">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394233250</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Artificial intelligence-based system models in healthcare
ent://SD_ILS/0/SD_ILS:599424
2026-03-19T21:42:58Z
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Yazar Anand, A. Jose, editor. Kalaiccelvi, Kā., editor. Chatterje, Jyotir Moy, editor.<br/>Yer Numarası R859.7 .A78<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394242528">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394242528</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Smart mobility : using technology to improve transportation in smart cities
ent://SD_ILS/0/SD_ILS:599364
2026-03-19T21:42:58Z
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Yazar McQueen, Bob, author Safi, Ammar, author Alkheyaili, Shafia, author<br/>Yer Numarası TA1205<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119847168">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119847168</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Signal processing for joint radar communications
ent://SD_ILS/0/SD_ILS:599040
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Mishra, Kumar Vijay, editor. Shankar, M. R. Bhavani, editor. Ottersten, Björn, editor. Swindlehurst, A. Lee, editor.<br/>Yer Numarası TK5102.9 .S5426 2024<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119795568">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119795568</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Data-Driven Decision Making for Product Service Systems
ent://SD_ILS/0/SD_ILS:603996
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Yazar Pezzotta, Giuditta. editor. Sala, Roberto. editor. Boucher, Xavier. editor. Bertoni, Marco. editor. Pirola, Fabiana. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-60082-1">https://doi.org/10.1007/978-3-031-60082-1</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Management, Tourism and Smart Technologies ICMTT 2023 Volume 2
ent://SD_ILS/0/SD_ILS:602260
2026-03-19T21:42:58Z
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Yazar Montenegro, Carlos. editor. Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187 Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242 SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-43733-5">https://doi.org/10.1007/978-3-031-43733-5</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Management, Tourism and Smart Technologies ICMTT 2023 Volume 1
ent://SD_ILS/0/SD_ILS:602261
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Montenegro, Carlos. editor. Rocha, Álvaro. editor. (orcid)0000-0002-0750-8187 Cueva Lovelle, Juan Manuel. editor. (orcid)0000-0002-7812-7242 SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-44131-8">https://doi.org/10.1007/978-3-031-44131-8</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures IFIP WG 5.7 International Conference, APMS 2023, Trondheim, Norway, September 17-21, 2023, Proceedings, Part II
ent://SD_ILS/0/SD_ILS:520611
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Yazar Alfnes, Erlend. editor. Romsdal, Anita. editor. Strandhagen, Jan Ola. editor. von Cieminski, Gregor. editor. Romero, David. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-43666-6">https://doi.org/10.1007/978-3-031-43666-6</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Green Sustainability: Towards Innovative Digital Transformation Proceedings of ITAF 2023
ent://SD_ILS/0/SD_ILS:528766
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Magdi, Dalia. editor. El-Fetouh, Ahmed Abou. editor. Mamdouh, Mohamed. editor. Joshi, Amit. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-981-99-4764-5">https://doi.org/10.1007/978-981-99-4764-5</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Modern Artificial Intelligence and Data Science Tools, Techniques and Systems
ent://SD_ILS/0/SD_ILS:527258
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Idrissi, Abdellah. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-33309-5">https://doi.org/10.1007/978-3-031-33309-5</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Transportation Systems Technology and Integrated Management
ent://SD_ILS/0/SD_ILS:526959
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Upadhyay, Ram Krishna. editor. Sharma, Sunil Kumar. editor. Kumar, Vikram. editor. Valera, Hardikk. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-981-99-1517-0">https://doi.org/10.1007/978-981-99-1517-0</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Clinical Laboratory Management
ent://SD_ILS/0/SD_ILS:522268
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Yadav, Shakti Kumar. editor. Gupta, Ruchika. editor. Singh, Sompal. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-46420-1">https://doi.org/10.1007/978-3-031-46420-1</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction.
ent://SD_ILS/0/SD_ILS:583985
2026-03-19T21:42:58Z
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Yazar Woodland, Colin, author.<br/>Yer Numarası HD56<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003323822">https://www.taylorfrancis.com/books/9781003323822</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Resisting corporate corruption : practical cases in business ethics from Enron through SPACs
ent://SD_ILS/0/SD_ILS:597886
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Yazar Arbogast, Stephen V., 1948- author.<br/>Yer Numarası HF5387<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119871668">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119871668</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
A customer-oriented manager for B2B services
ent://SD_ILS/0/SD_ILS:597476
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2026-03-19T21:42:58Z
Yazar Mathieu, Valérie, author.<br/>Yer Numarası HF5415.1263<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119902430">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119902430</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Facilities manager's desk reference
ent://SD_ILS/0/SD_ILS:596285
2026-03-19T21:42:58Z
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Yazar Wiggins, Jane M., author.<br/>Yer Numarası TS155 .W536 2021<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119633624">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119633624</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Artificial intelligence for asset management and investment : a strategic perspective
ent://SD_ILS/0/SD_ILS:596239
2026-03-19T21:42:58Z
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Yazar Naqvi, Al, author. John Wiley & Sons, Ltd., publisher.<br/>Yer Numarası HG4529.5 .N37 2021<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119601838">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119601838</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Customer service management in Africa : a strategic and operational perspective
ent://SD_ILS/0/SD_ILS:570933
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Hinson, Robert (Robert Ebo), editor. Adeola, Ogechi, editor, author. Lituchy, Terri R., editor. Amartey, Abednego Feehi Okoe, editor.<br/>Yer Numarası HF5415.5<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9780429031342">https://www.taylorfrancis.com/books/9780429031342</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Defining, measuring and managing consumer experiences
ent://SD_ILS/0/SD_ILS:589461
2026-03-19T21:42:58Z
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Yazar Sorrentino, Annarita, author.<br/>Yer Numarası HF5415.32 .S67 2020 EB<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003037347">https://www.taylorfrancis.com/books/9781003037347</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Dental reception and supervisory management
ent://SD_ILS/0/SD_ILS:594894
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Bridges, Glenys, 1956- author.<br/>Yer Numarası RK58<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119512967">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119512967</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
The Strategic CIO : Changing the Dynamics of the Business Enterprise
ent://SD_ILS/0/SD_ILS:542516
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Weinzimer, Philip, author. Taylor and Francis.<br/>Yer Numarası HD30.2<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781315373454">Click here to view.</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Service failures and recovery in tourism hospitality : a practical manual
ent://SD_ILS/0/SD_ILS:390545
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Koc, Erdogan, editor.<br/>Yer Numarası G155.A1 S437 2017<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>
Provisioning, recovery, and in-operation planning in elastic optical network
ent://SD_ILS/0/SD_ILS:593735
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Velasco, Luis, 1966- editor. Ruiz, Marc, 1981- editor.<br/>Yer Numarası TA1520<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119338628">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119338628</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Social Media: The Good, the Bad, and the Ugly 15th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2016, Swansea, UK, September 13-15, 2016, Proceedings
ent://SD_ILS/0/SD_ILS:618127
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Dwivedi, Yogesh K. editor. Mäntymäki, Matti. editor. (orcid)0000-0002-1981-566X Ravishankar, M.N. editor. Janssen, Marijn. editor. (orcid)0000-0001-6211-8790 Clement, Marc. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-319-45234-0">https://doi.org/10.1007/978-3-319-45234-0</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Industrial Engineering, Management Science and Applications 2015
ent://SD_ILS/0/SD_ILS:518706
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Gen, Mitsuo. editor. Kim, Kuinam J. editor. Huang, Xiaoxia. editor. Hiroshi, Yabe. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-662-47200-2">https://doi.org/10.1007/978-3-662-47200-2</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
ent://SD_ILS/0/SD_ILS:518541
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Nóvoa, Henriqueta. editor. Drăgoicea, Monica. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-319-14980-6">https://doi.org/10.1007/978-3-319-14980-6</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
A guide to IT contracting : checklists, tools, and techniques
ent://SD_ILS/0/SD_ILS:545790
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Overly, Michael R., author. Karlyn, Matthew A.<br/>Yer Numarası HD9999 .I492 O94 2013<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781439876596">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>
UX best practices how to achieve more impact with user experience
ent://SD_ILS/0/SD_ILS:293237
2026-03-19T21:42:58Z
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Yazar Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/ux-best-practices-how-to-achieve-more-impact-user-experience">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
The Starbucks experience 5 principles for turning ordinary into extraordinary
ent://SD_ILS/0/SD_ILS:292953
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Michelli, Joseph A., 1960-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/starbucks-experience-5-principles-for-turning-ordinary-into-extraordinary">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing
ent://SD_ILS/0/SD_ILS:293089
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Azevedo, Abaet�e de. Pomeranz, Ricardo.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://mhebooklibrary.com/reader/customer-obsession-how-to-acquire-retain-grow-customers-in-new-age-relationship-marketing">Subscription required</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Service leadership the quest for competitive advantage
ent://SD_ILS/0/SD_ILS:369302
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Grönfeldt, Svafa. Strother, Judith B.<br/>Yer Numarası ONLINE(369302.1)<br/>Elektronik Erişim SAGE knowledge <a href="http://sk.sagepub.com/books/service-leadership">http://sk.sagepub.com/books/service-leadership</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>
Managing high-tech services using a CRM strategy
ent://SD_ILS/0/SD_ILS:542375
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Blumberg, Donald F., author.<br/>Yer Numarası HF5415.5 .B57 2003<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781420025323">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>
Electronic Bill Presentment and Payment
ent://SD_ILS/0/SD_ILS:542291
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Terplan, Kornel, author.<br/>Yer Numarası HG1710 .T477 2003<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9780203009413">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>
The privacy papers : managing technology, consumer, employee, and legislative action
ent://SD_ILS/0/SD_ILS:539954
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Herold, Rebecca.<br/>Yer Numarası KF1262 .P754 2002<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781420000177">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>
Financial services information systems
ent://SD_ILS/0/SD_ILS:543358
2026-03-19T21:42:58Z
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Yazar Keyes, Jessica, 1950-<br/>Yer Numarası HG173 .H343 2000<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781135482534">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>
Handbook of services marketing & management
ent://SD_ILS/0/SD_ILS:368447
2026-03-19T21:42:58Z
2026-03-19T21:42:58Z
Yazar Swartz, Teresa A. Iacobucci, Dawn.<br/>Yer Numarası ONLINE(368447.1)<br/>Elektronik Erişim SAGE knowledge <a href="http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management">http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>