Arama Sonu&ccedil;lar&#305; M&uuml;&#351;teri ili&#351;kileri. SirsiDynix Enterprise https://katalog.hacettepe.edu.tr/client/tr_TR/default_tr/default_tr/qu$003dM$0025C3$0025BC$0025C5$00259Fteri$002bili$0025C5$00259Fkileri.$0026ic$003dtrue$0026ps$003d300$0026isd$003dtrue? 2024-11-10T09:03:16Z M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:517993 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Ba&#351;al, Murat, yazar.<br/>Yer Numaras&#305;&#160;HF5415.5 B37 2023<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:380149 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Aktepe , Cemalettin&#160;Ba&#351;,Mehmet&#160;Tolon,Metehan<br/>Yer Numaras&#305;&#160;HF5415.5 A38 2015<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:149966 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Aktepe , Cemalettin&#160;Ba&#351;,Mehmet&#160;Tolon,Metehan<br/>Yer Numaras&#305;&#160;HF5415.5 A38 2009<br/>Format:&#160;Kitap<br/>Durum&#160;Sosyal Bilimler K&uuml;t&uuml;phanesi~1<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi: sat&#305;&#351;ta ve pazarlamada ent://SD_ILS/0/SD_ILS:379383 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Odaba&#351;&#305;, Yavuz.<br/>Yer Numaras&#305;&#160;HF5415.5 O22 2015<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi: sat&#305;&#351;ta ve pazarlamada ent://SD_ILS/0/SD_ILS:340083 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Odaba&#351;&#305;, Yavuz.<br/>Yer Numaras&#305;&#160;HF5415.5 O22 2013<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> S&ouml;zs&uuml;z ileti&#351;im : M&uuml;&#351;teri ili&#351;kileri y&ouml;netiminin sessiz dili ent://SD_ILS/0/SD_ILS:478982 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Torun, Bahar Urhan.<br/>Yer Numaras&#305;&#160;HF5415.55 T67 2018<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Bankac&#305;l&#305;kta m&uuml;&#351;teri ili&#351;kileri y&ouml;ntemi ve m&uuml;&#351;teri verimlili&#287;inin artt&#305;r&#305;lmas&#305;na y&ouml;nelik bir model geli&#351;tirilmesi ve uygulanmas&#305; ent://SD_ILS/0/SD_ILS:361795 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;G&uuml;m&uuml;&#351;, Sefer<br/>Yer Numaras&#305;&#160;HF5415.122 G86 2015<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi (CRM): Bili&#351;im teknolojilerinin etkisi ve bankac&#305;l&#305;k sekt&ouml;r&uuml;ndeki geli&#351;imi ent://SD_ILS/0/SD_ILS:107566 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Alag&ouml;z, Selda Ba&#351;aran.<br/>Yer Numaras&#305;&#160;HF 5415.5 A434 2004<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Profesyonel turist rehberli&#287;i ve profesyonel turist rehberlerinin seyahat acentas&#305; ve m&uuml;&#351;teri ili&#351;kileri (Kapadokya &ouml;rne&#287;i) ent://SD_ILS/0/SD_ILS:75040 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Tang&uuml;ler, Adnan.<br/>Yer Numaras&#305;&#160;TEZ/5318 T614 2002<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> M&uuml;&#351;teri &#351;ikayet y&ouml;netimi : ve &ouml;rnek olaylar kavramlar-uygulamalar ent://SD_ILS/0/SD_ILS:510537 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;&#350;ahin, Ay&#351;e.&#160;Tor-Kad&#305;o&#287;lu, Cansu.<br/>Yer Numaras&#305;&#160;HF5415.52 M87 2021<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> K&uuml;&ccedil;&uuml;k i&#351;letmeler i&ccedil;in sosyal medya ent://SD_ILS/0/SD_ILS:478893 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Yal&ccedil;&#305;n G&uuml;le&ccedil;, Funda.<br/>Yer Numaras&#305;&#160;HF5415.1265 Y35 2018<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Sosyal medya pazarlamas&#305; : Instagramdan sat&#305;n alman&#305;n de&#287;erlendirilmesine etki eden fakt&ouml;rler ent://SD_ILS/0/SD_ILS:389332 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;F&#305;rat, Duygu.<br/>Yer Numaras&#305;&#160;HM742 F57 2017<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> 20. Ulusal pazarlama kongresi bildiri kitab&#305; : 10-13 Haziran 2015, Eski&#351;ehir ent://SD_ILS/0/SD_ILS:372350 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Ulusal Pazarlama Kongresi (20. : 2015 : Eski&#351;ehir)&#160;Anadolu &Uuml;niversitesi.&#160;Pazarlama ve Pazarlama Ara&#351;t&#305;rmalar&#305; Derne&#287;i.<br/>Yer Numaras&#305;&#160;HF5415 U48 2015 V.1<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~2<br/> Sat&#305;&#351; y&ouml;netimi ent://SD_ILS/0/SD_ILS:380045 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;&Ouml;nce, As&#305;m G&uuml;nal<br/>Yer Numaras&#305;&#160;HF5438.4 O53 2015<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Sosyal medya pazarlama ent://SD_ILS/0/SD_ILS:380768 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;K&#305;rcova, &#304;brahim&#160;Enginkaya, Ebru.<br/>Yer Numaras&#305;&#160;HF5415.1265 K57 2015<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> &#304;novasyonun &#351;ifresi : bbirlikte-yaratma paradigmas&#305; ent://SD_ILS/0/SD_ILS:366113 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Ramaswamy, Venkat&#160;&Ouml;zcan, Kerimcan.<br/>Yer Numaras&#305;&#160;HF5415.5 R36 2015<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> T&uuml;ketici olma s&uuml;recinde sosyal a&#287;larda kurulan ileti&#351;im : Neden ileti&#351;im kurulur? &#304;leti&#351;imin etkileri nelerdir? ent://SD_ILS/0/SD_ILS:377801 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;S&uuml;da&#351;, Hatice Do&#287;an<br/>Yer Numaras&#305;&#160;HF5415.1265 S83 2015<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> &#304;li&#351;kisel pazarlamada se&ccedil;me konular ent://SD_ILS/0/SD_ILS:380527 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Eren-Erdo&#287;mu&#351;, &#304;rem.&#160;G&uuml;lsoy, Tanses Yasemin.<br/>Yer Numaras&#305;&#160;HF5415.55 I45 2015<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Harvard Business Review: pazarlamay&#305; yeniden ke&#351;fetmek ent://SD_ILS/0/SD_ILS:152886 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;G&uuml;lfidan, &#304;lker.<br/>Yer Numaras&#305;&#160;HF5415 P39 2013<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> En de&#287;erli orta&#287;&#305;n&#305;z&#305; ke&#351;fedin : m&uuml;&#351;teriniz ent://SD_ILS/0/SD_ILS:379986 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Maden, Deniz<br/>Yer Numaras&#305;&#160;HF5415.55 M33 2013<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Harvard business review : m&uuml;&#351;teri sadakatini art&#305;rmak ent://SD_ILS/0/SD_ILS:141403 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;&#304;nan, Melis.<br/>Yer Numaras&#305;&#160;HF5415.525 H37 2012<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Customer lifetime value : reshaping the way we manage to maximize profits ent://SD_ILS/0/SD_ILS:390443 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Bejou, David.&#160;Keiningham, Timothy L.&#160;Aksoy, Lerzan.<br/>Yer Numaras&#305;&#160;HF5415.55 C874 2012<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Sosyal medya pazarlamas&#305; : sosyal webde pazarlama stratejileri ent://SD_ILS/0/SD_ILS:342328 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Akar, Erkan<br/>Yer Numaras&#305;&#160;HM742 A33 2011<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~2<br/> User-centered design stories real-world UCD case files ent://SD_ILS/0/SD_ILS:112208 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Righi, Carol.&#160;James, Janice (Janice Sue)&#160;ScienceDirect (Online service)<br/>Yer Numaras&#305;&#160;ONLINE<br/>Elektronik Eri&#351;im&#160;ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780123706089">An electronic book accessible through the World Wide Web; click for information</a><br/>Format:&#160;Elektrnik Kaynak<br/>Durum&#160;&Ccedil;evrimi&ccedil;i K&uuml;t&uuml;phane~1<br/> The virtual customer : a new paradigm for improving customer relations in libraries and information services ent://SD_ILS/0/SD_ILS:106162 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;IFLA Satellite Meeting (2004 : S&auml;ao Paulo, Brasil)&#160;Ferreira, Sueli Mara Soares Pinto, ed.&#160;Savard, Rejean, 1950-, ed.<br/>Yer Numaras&#305;&#160;Z 716.3 I385 2005<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Managing customers as investments : the strategic value of customers in the long run ent://SD_ILS/0/SD_ILS:108926 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Gupta, Sunil, 1958-&#160;Lehmann, Donald R., ort. yaz.<br/>Yer Numaras&#305;&#160;HF5415.55 G87 2005<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> M&uuml;&#351;teri ili&#351;kilerinde hareket noktas&#305; : M&uuml;&#351;teri memnuniyeti ve &ouml;l&ccedil;&uuml;m&uuml; ent://SD_ILS/0/SD_ILS:139794 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Acuner, &#350;ebnem Ak&#305;n.<br/>Yer Numaras&#305;&#160;HF5438.4 A28 2004<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> T&uuml;ketici krall&#305;&#287;&#305;n&#305;n fethi : markalar diyar&#305;nda pazarlama stratejileri ent://SD_ILS/0/SD_ILS:105457 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Solomon, Michael R.&#160;&Ccedil;etinkaya, Selin, &ccedil;ev.<br/>Yer Numaras&#305;&#160;HF 5415.32 .S65 2003<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> The essential guide to knowledge management : E-business and CRM applications ent://SD_ILS/0/SD_ILS:78615 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Tiwana, Amrit, 1974-<br/>Yer Numaras&#305;&#160;HD 30.2 T498 2001<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> M&uuml;&#351;teri ili&#351;kilerinde hareket noktas&#305; : M&uuml;&#351;teri memnuniyeti ve &ouml;l&ccedil;&uuml;m&uuml; ent://SD_ILS/0/SD_ILS:137242 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Acuner, &#350;ebnem Ak&#305;n.<br/>Yer Numaras&#305;&#160;HF5438.4 A28 2001<br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/> Driving customer equity : how customer lifetime value is reshaping corporate strategy ent://SD_ILS/0/SD_ILS:101868 2024-11-10T09:03:16Z 2024-11-10T09:03:16Z Yazar&#160;Rust, Roland T.&#160;Zeithaml, Valarie A.&#160;Lemon, Katherine N. (Katherine Newell)<br/>Yer Numaras&#305;&#160;HF 5415.5 R87 2000<br/>Elektronik Eri&#351;im&#160;Contributor biographical information <a href="http://www.loc.gov/catdir/bios/simon051/00026485.html">http://www.loc.gov/catdir/bios/simon051/00026485.html</a><br/>Format:&#160;Kitap<br/>Durum&#160;Beytepe K&uuml;t&uuml;phanesi~1<br/>