Arama Sonuçları Service industries -- Management.SirsiDynix Enterprisehttps://katalog.hacettepe.edu.tr/client/tr_TR/default_tr/default_tr/qu$003dService$002bindustries$002b--$002bManagement.$0026ic$003dtrue$0026ps$003d300?dt=list2026-06-02T05:18:02ZAI and innovation in HRM : the future of strategic HR in the service economyent://SD_ILS/0/SD_ILS:5890932026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Dutta, Pushan, 1985- editor. Padhi, Amarnath, editor. Das, Sulagna, editor. Sharma, Vinod Kr, editor. Yu, Poshan, editor.<br/>Yer Numarası HC79 .I55<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003522157">https://www.taylorfrancis.com/books/9781003522157</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Blockchain technology for the engineering and service sectorsent://SD_ILS/0/SD_ILS:5999802026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Vaishnavi, V., editor.<br/>Yer Numarası QA76.9 .B56 B56 2025<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394238033">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394238033</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Trends in the ICTs Toward Tourism, Hospitality and Gastronomyent://SD_ILS/0/SD_ILS:6095152026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Mejía, Jezreel. editor. (orcid)0000-0003-0292-9318 Cardona Reyes, Hector. editor. Álvarez-García, José. editor. del Río-Rama, María de la Cruz. editor. Esparza-Huamanchumo, Rosse Marie. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-93550-3">https://doi.org/10.1007/978-3-031-93550-3</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Big Data - BigData 2024 13th International Conference, Held as Part of the Services Conference Federation, SCF 2024, Bangkok, Thailand, November 16-19, 2024, Proceedingsent://SD_ILS/0/SD_ILS:6060082026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Zhang, Yong. editor. Cai, Ting. editor. Zhang, Liang-Jie. editor. (orcid)0000-0002-6219-0853 SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-77088-3">https://doi.org/10.1007/978-3-031-77088-3</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>The European Smart City Movement Case Studies from Around Europeent://SD_ILS/0/SD_ILS:6097042026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Schachtner, Christian. editor. (orcid)0000-0001-5332-6280 SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-96700-9">https://doi.org/10.1007/978-3-031-96700-9</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Edge computing : systems and applicationsent://SD_ILS/0/SD_ILS:6000062026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Xu, Lanyu, author. Shi, Weisong, author.<br/>Yer Numarası QA76.583 .X83 2025<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394285860">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394285860</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Fog computing for intelligent cloud IoT systemsent://SD_ILS/0/SD_ILS:5991912026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Banerjee, Chandan, editor. Ghosh, Anupam, editor. Chakraborty, Rajdeep, editor. Elngar, Ahmed A., editor.<br/>Yer Numarası TK5105.8857 .F64 2024<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781394175345">https://onlinelibrary.wiley.com/doi/book/10.1002/9781394175345</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Network Slicing for Future Wireless Communication Theory and Applicationent://SD_ILS/0/SD_ILS:6036482026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Guan, Wanqing. author. Zhang, Haijun. author. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-58229-5">https://doi.org/10.1007/978-3-031-58229-5</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Network Analysis and Architectureent://SD_ILS/0/SD_ILS:6017932026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Tian, Yu-Chu. author. (orcid)0000-0002-8709-5625 Gao, Jing. author. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-981-99-5648-7">https://doi.org/10.1007/978-981-99-5648-7</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>AI and Business, and Innovation Research: Understanding the Potential and Risks of AI for Modern Enterprisesent://SD_ILS/0/SD_ILS:6022122026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Alareeni, Bahaaeddin. editor. (orcid)0000-0003-0909-2207 Elgedawy, Islam. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-42085-6">https://doi.org/10.1007/978-3-031-42085-6</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Science, Engineering Management and Information Technology Second International Conference, SEMIT 2023, Ankara, Turkey, September 14-15, 2023, Proceedings, Part-Ient://SD_ILS/0/SD_ILS:6051522026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Mirzazadeh, A. editor. (orcid)0000-0003-0546-849X Molamohamadi, Zohreh. editor. (orcid)0000-0002-0054-2884 Erdebilli, Babek. editor. (orcid)0000-0001-8860-3903 Babaee Tirkolaee, Erfan. editor. (orcid)0000-0003-1664-9210 Weber, Gerhard-Wilhelm. editor. (orcid)0000-0003-0849-7771<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-72284-4">https://doi.org/10.1007/978-3-031-72284-4</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Science, Engineering Management and Information Technology Second International Conference, SEMIT 2023, Ankara, Turkey, September 14-15, 2023, Proceedings, Part-IIent://SD_ILS/0/SD_ILS:6051532026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Mirzazadeh, A. editor. (orcid)0000-0003-0546-849X Molamohamadi, Zohreh. editor. (orcid)0000-0002-0054-2884 Erdebilli, Babek. editor. (orcid)0000-0001-8860-3903 Babaee Tirkolaee, Erfan. editor. (orcid)0000-0003-1664-9210 Weber, Gerhard-Wilhelm. editor. (orcid)0000-0003-0849-7771<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-72287-5">https://doi.org/10.1007/978-3-031-72287-5</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Understanding the Digital Transformation of Socio-Economic-Technological Systems Dedicated to the 120th Anniversary of Economic Education at Peter the Great St. Petersburg Polytechnic Universityent://SD_ILS/0/SD_ILS:6039852026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Devezas, Tessaleno Campos. editor. (orcid)0000-0002-7993-4919 Berawi, Mohammed Ali. editor. Barykin, Sergey Evgenievich. editor. Kudryavtseva, Tatiana. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-56677-6">https://doi.org/10.1007/978-3-031-56677-6</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>17th WCEAM Proceedings Sustainable Management of Engineered Assets in a Post-Covid 19 World: Industry 4.0, Digital Transformation, Society 5.0 and Beyondent://SD_ILS/0/SD_ILS:6053902026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Abdul-Nour, Georges. editor. Ngoc Dinh, Minh. editor. Seecharan, Turuna. editor. Crespo Márquez, Adolfo. editor. (orcid)0000-0002-2027-7096 Komljenovic, Dragan. editor.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-031-59042-9">https://doi.org/10.1007/978-3-031-59042-9</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Quality management : reconsidered for the digital economyent://SD_ILS/0/SD_ILS:5565672026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Beckford, John, 1958- author.<br/>Yer Numarası HD62.15<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003018261">https://www.taylorfrancis.com/books/9781003018261</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction.ent://SD_ILS/0/SD_ILS:5839852026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Woodland, Colin, author.<br/>Yer Numarası HD56<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003323822">https://www.taylorfrancis.com/books/9781003323822</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>International trade in services : effective practice and policyent://SD_ILS/0/SD_ILS:5527062026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Jackson, Sarita D., author.<br/>Yer Numarası HD9980.5<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003028208">https://www.taylorfrancis.com/books/9781003028208</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Service leadership : leading with competence, character and care in the service economyent://SD_ILS/0/SD_ILS:5761872026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Hoshmand, A. Reza, author. Chung, Po, author.<br/>Yer Numarası HD9980.5<br/>Elektronik Erişim Taylor & Francis <a href="https://www.taylorfrancis.com/books/9781003176565">https://www.taylorfrancis.com/books/9781003176565</a>
OCLC metadata license agreement <a href="http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf">http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Hizmet pazarlamasıent://SD_ILS/0/SD_ILS:4793272026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar İslamoğlu, A. Hamdi. Aydın, Kenan.<br/>Yer Numarası HD9980.5 I85 2020<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Enabling 5G communication systems to support vertical industriesent://SD_ILS/0/SD_ILS:5953532026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Imran, Muhammad Ali, editor. Sambo, Yusuf Abdulrahman, 1988- editor. Abbasi, Qammer H., editor.<br/>Yer Numarası TK5103.2<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119515579">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119515579</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Forensic systems engineering : evaluating operations by discoveryent://SD_ILS/0/SD_ILS:5939322026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Stimson, William A., author.<br/>Yer Numarası TA169.5 .S755 2018<br/>Elektronik Erişim <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119422808">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119422808</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Hizmet pazarlaması ve yönetimine girişent://SD_ILS/0/SD_ILS:3892872026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Koç, Erdoğan<br/>Yer Numarası HD9980.5 K762 2017<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Hizmetlerin pazarlanmasında hizmet kalitesinin önemient://SD_ILS/0/SD_ILS:3913602026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Gedik, Hasan.<br/>Yer Numarası HD9980.5 G43 2017<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Advances in Applied Digital Human Modeling and Simulation Proceedings of the AHFE 2016 International Conference on Digital Human Modeling and Simulation, July 27-31, 2016, Walt Disney World®, Florida, USAent://SD_ILS/0/SD_ILS:6135732026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Duffy, Vincent G. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-319-41627-4">https://doi.org/10.1007/978-3-319-41627-4</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Aquatic Biodiversity Conservation and Ecosystem Servicesent://SD_ILS/0/SD_ILS:6160962026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Nakano, Shin-ichi. editor. Yahara, Tetsukazu. editor. Nakashizuka, Tohru. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-981-10-0780-4">https://doi.org/10.1007/978-981-10-0780-4</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Knowledge Management in Organizations 10th International Conference, KMO 2015, Maribor, Slovenia, August 24-28, 2015, Proceedingsent://SD_ILS/0/SD_ILS:5186292026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Uden, Lorna. editor. Heričko, Marjan. editor. Ting, I-Hsien. editor. SpringerLink (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="https://doi.org/10.1007/978-3-319-21009-4">https://doi.org/10.1007/978-3-319-21009-4</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Hizmet pazarlaması ve yönetimi : Global ve yerel yaklaşıment://SD_ILS/0/SD_ILS:3801252026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Koç, Erdoğan<br/>Yer Numarası HD9980.5 K761 2015<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Hizmet pazarlamasıent://SD_ILS/0/SD_ILS:3118912026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar İslamoğlu, A.Hamdi<br/>Yer Numarası HD9980.5 I85 2014<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Ethics in qualityent://SD_ILS/0/SD_ILS:5396252026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Mundel, August B., 1911- author. Taylor and Francis.<br/>Yer Numarası TS156<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781498710510">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>Decision making in service industries : a practical approachent://SD_ILS/0/SD_ILS:5447762026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Faulin, Javier.<br/>Yer Numarası HD9980.5 .D418 2013<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781439867457">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>Service operations management : improving service deliveryent://SD_ILS/0/SD_ILS:3414752026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Johnston, Robert, 1953-. Clark, Graham, 1949-. Shulver, Michael.<br/>Yer Numarası HD9980.5 J647 2012<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Service management : operations, strategy, and information technologyent://SD_ILS/0/SD_ILS:3132742026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Fitzsimmons, James A. Fitzsimmons, Mona J.<br/>Yer Numarası HD9980.5 F549 2011<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>This is service design thinking : Basics, Tools, Casesent://SD_ILS/0/SD_ILS:3902372026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Stickdorn, Marc. Schneider, Jakob.<br/>Yer Numarası HD9980.5 S75 2011<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Service scienceent://SD_ILS/0/SD_ILS:2984722026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Daskin, Mark S., 1952-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://public.eblib.com/EBLPublic/PublicView.do?ptiID=698873">Click here to view book</a>
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<a href="http://swb.eblib.com/patron/FullRecord.aspx?p=698873">http://swb.eblib.com/patron/FullRecord.aspx?p=698873</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Service systems management and engineering creating strategic differentiation and operational excellenceent://SD_ILS/0/SD_ILS:2984932026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Chang, C. M. (Ching Ming), 1935- Wiley InterScience (Online service)<br/>Yer Numarası ONLINE<br/>Elektronik Erişim John Wiley <a href="http://dx.doi.org/10.1002/9780470900208">http://dx.doi.org/10.1002/9780470900208</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Quality a critical introductionent://SD_ILS/0/SD_ILS:2651852026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Beckford, John, 1958-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://www.tandfebooks.com/isbn/9780203885710">Click here to view</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Dama : stratejik hizmet yönetimi modelient://SD_ILS/0/SD_ILS:3141962026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Şentürk, Burçak.<br/>Yer Numarası HD 9980.5 S46 2010<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Slip, trip, and fall prevention : a practical handbookent://SD_ILS/0/SD_ILS:5390302026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Di Pilla, Steven., author. Di Pilla, Steven. Slip and fall prevention.<br/>Yer Numarası T55 .D565 2010<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9781420082364">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>Managing service operations design and implementationent://SD_ILS/0/SD_ILS:3688072026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Hollins, Bill. Shinkins, Sadie.<br/>Yer Numarası ONLINE(368807.1)<br/>Elektronik Erişim SAGE knowledge <a href="http://sk.sagepub.com/books/managing-service-operations">http://sk.sagepub.com/books/managing-service-operations</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Managing Servicesent://SD_ILS/0/SD_ILS:2348672026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Nankervis, Alan. Miyamoto, Yuki. Taylor, Ruth. Milton-Smith, John.<br/>Yer Numarası ONLINE<br/>Elektronik Erişim <a href="http://dx.doi.org/10.1017/CBO9780511481260">Access by subscription</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Supervision skills for the service industry : how to do itent://SD_ILS/0/SD_ILS:3131762026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Tesone, D. V. (Dana V.)<br/>Yer Numarası HD9980.5 T47 2005<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>Reengineering health care the complexities of organizational transformationent://SD_ILS/0/SD_ILS:2316192026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar McNulty, Terry. Ferlie, Ewan, 1956-<br/>Yer Numarası ONLINE<br/>Elektronik Erişim Oxford scholarship online <a href="http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001">http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Electronic Bill Presentment and Paymentent://SD_ILS/0/SD_ILS:5422912026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Terplan, Kornel, author.<br/>Yer Numarası HG1710 .T477 2003<br/>Elektronik Erişim <a href="https://www.taylorfrancis.com/books/9780203009413">Click here to view.</a><br/>Format: Kitap<br/>Durum Çevrimiçi Kütüphane~1<br/>Services, marketing and managementent://SD_ILS/0/SD_ILS:3693042026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Gilmore, Audrey.<br/>Yer Numarası ONLINE(369304.1)<br/>Elektronik Erişim SAGE knowledge <a href="http://sk.sagepub.com/books/services-marketing-and-management">http://sk.sagepub.com/books/services-marketing-and-management</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Handbook of services marketing & managementent://SD_ILS/0/SD_ILS:3684472026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Swartz, Teresa A. Iacobucci, Dawn.<br/>Yer Numarası ONLINE(368447.1)<br/>Elektronik Erişim SAGE knowledge <a href="http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management">http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>New service development creating memorable experiencesent://SD_ILS/0/SD_ILS:3689452026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Fitzsimmons, James A. Fitzsimmons, Mona J.<br/>Yer Numarası ONLINE(368945.1)<br/>Elektronik Erişim SAGE knowledge <a href="http://sk.sagepub.com/books/new-service-development">http://sk.sagepub.com/books/new-service-development</a><br/>Format: Elektrnik Kaynak<br/>Durum Çevrimiçi Kütüphane~1<br/>Service management and operationsent://SD_ILS/0/SD_ILS:763042026-06-02T05:18:02Z2026-06-02T05:18:02ZYazar Haksever, Cengiz.<br/>Yer Numarası HD 9980.5 S425 2000<br/>Format: Kitap<br/>Durum Beytepe Kütüphanesi~1<br/>