The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers
tarafından
 
Soudagar, Reza.

Başlık
: 
The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

Yazar
: 
Soudagar, Reza.

ISBN
: 
9780071786966

Yayın Bilgileri
: 
New York : McGraw-Hill Professional, 2012.

Fiziksel Tanımlama
: 
1 electronic text (xxvi, 292 p. : ill.) : PDF file.

Seri
: 
McGraw Hill ebook library. Business. Business skills

Seri Başlığı
: 
McGraw Hill ebook library. Business. Business skills

Konu Terimleri
: 
Consumer satisfaction.
 
Customer relations -- Management.
 
Customer services -- Technological innovations.

Yazar Ek Girişi
: 
Iyer, Vinay.
 
Hildebrand, Volker.

Elektronik Erişim
: 
Subscription required


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