Please every customer delivering stellar customer service across cultures
tarafından
 
Lucas, Robert W.

Başlık
: 
Please every customer delivering stellar customer service across cultures

Yazar
: 
Lucas, Robert W.

ISBN
: 
9780071748544

Yayın Bilgileri
: 
New York : McGraw-Hill Professional, 2011.

Fiziksel Tanımlama
: 
1 electronic text (xi, 286 p. : ill.) : PDF file.

Seri
: 
McGraw Hill ebook library. Business. Business skills

Seri Başlığı
: 
McGraw Hill ebook library. Business. Business skills

Konu Terimleri
: 
Customer services.
 
Customer relations.
 
Consumer behavior -- Cross-cultural studies.
 
Cultural relations.
 
Intercultural communication.
 
Consumer satisfaction.

Elektronik Erişim
: 
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