The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
tarafından
Michelli, Joseph A., 1960-
Başlık
:
The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
Yazar
:
Michelli, Joseph A., 1960-
ISBN
:
9780071641630
Yayın Bilgileri
:
New York : McGraw Hill Professional, 2011.
Fiziksel Tanımlama
:
1 electronic text (xvi, 284 p. : ill. (some col.)) : PDF file.
Seri
:
McGraw Hill ebook library. Business, Leadership & management
Seri Başlığı
:
McGraw Hill ebook library. Business, Leadership & management
Tüzel Kişi Konu Girişi
:
Ritz-Carlton Hotels (Firm) -- Management -- Case studies.
Konu Terimleri
:
Leadership.
Total quality management.
Corporate culture.
Customer services.
Success in business.
Employee selection.
Social responsibility of business.
Elektronik Erişim
:
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