Voice of the customer capture and analysis
tarafından
 
Yang, Kai.

Başlık
: 
Voice of the customer capture and analysis

Yazar
: 
Yang, Kai.

ISBN
: 
9780071593410

Yayın Bilgileri
: 
New York : McGraw Hill Professional, 2011.

Fiziksel Tanımlama
: 
1 electronic text (xi, 416 p. : ill.) : PDF file.

Seri
: 
McGraw Hill ebook library. Engineering and computing. Industrial engineering
 
Six sigma operational methods series

Seri Başlığı
: 
McGraw Hill ebook library. Engineering and computing. Industrial engineering
 
Six sigma operational methods series

Konu Terimleri
: 
Quality control -- Statistical methods.
 
Production management -- Statistical methods.
 
Customer services -- Evaluation.
 
Six sigma (Quality control standard)

Elektronik Erişim
: 
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