Trade tales : decoding customers' stories
tarafından
 
Woodside, Arch G., editor.

Başlık
: 
Trade tales : decoding customers' stories

Yazar
: 
Woodside, Arch G., editor.

ISBN
: 
9781787142787

Fiziksel Tanımlama
: 
1 online resource (xvi, 186 pages).

Seri
: 
Advances in culture, tourism and hospitality research, v. 14
 
Advances in culture, tourism and hospitality research ; v. 14.

Konu Terimleri
: 
Hospitality industry -- Customer services -- Case studies.
 
Consumer satisfaction -- Case studies.
 
Customer service -- Management -- Case studies.

Yazar Ek Girişi
: 
Woodside, Arch G.,

Elektronik Erişim
: 
https://www.emerald.com/insight/publication/doi/10.1108/S1871-3173201714


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