Introduction -- Part I: The Commercial Perspective -- Socially Embedded Technology- The Pathway to Sustainable Product Development -- Elastic Workplace Design -- Patterns of Work: A Pragmatic Approach -- Part II: The Challenge of Change -- Situated Computing -- Meta-Design: Transforming and Enriching -- Practice-Based Computing -- A View of Causation for CSW --  Analyzing and Supporting Cooperative Practices -- Part III: Design Issues -- Interaction Design at Itsme -- Building Socially Embedded Technologies- Exploring Challenging Environments -- Design for Agency, Adaptivity and Reciprocity -- Part IV:  Social and Organisational Complexity -- Studying Technologies in Practice -- Designing for Lived Health -- Organisational IT Managed from the Shop Floor - Developing Participatory Design In The Organisational Arena -- Concluding Remarks: New Pathways.