Leveraging Emotional and Artificial Intelligence for Organisational Performance
tarafından
 
Prentice, Catherine. author.

Başlık
: 
Leveraging Emotional and Artificial Intelligence for Organisational Performance

Yazar
: 
Prentice, Catherine. author.

ISBN
: 
9789819918652

Basım Bilgisi
: 
1st ed. 2023.

Fiziksel Tanımlama
: 
IX, 176 p. 15 illus., 8 illus. in color. online resource.

İçerik
: 
Introduction -- Demystify emotional intelligence -- Demystify artificial intelligence -- EI and employees -- EI and customers -- AI and employees -- AI and customers -- Development of artificial intelligence service quality scale -- EI, AI and employees -- EI, AI and customers -- EI, AI, employees and customers.

Tüzel Kişi Ek Girişi
: 
SpringerLink (Online service)

Elektronik Erişim
: 
https://doi.org/10.1007/978-981-99-1865-2


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