Section I Introduction To Laboratory Management -- Role Of Medical Laboratory Technology In Health Care -- Overview Of Laboratory Management -- General Principles Of Management -- Section II Human Resource Management -- Strategic Human Resource Management -- Job Analysis And Job Evaluation -- Recruitment And Selection -- Performance Management -- Staff Scheduling -- Conflict Management and Industrial Relations -- Section III Accounting And Finance -- Financial Decision Making -- General Accounting Principles -- Section IV Organization And Operations -- Introduction To Hospital Organization And Operations -- Basics Of Laboratory Organization And Operations -- Location Decision, Facility Layout and Facility Control -- Designing a Safe Facility for Persons with Disabilities -- Equipment Management -- Inventory Management -- Selection Of Reference Laboratory Services -- Supply Chain Management -- Remote Collection Center And Sample Logistics -- Point of Care Testing -- Section V Quality Control -- Quality Control - General Aspects -- Quality Control In Hematology & Biochemistry Laboratories -- Quality Control In Histopathology -- Quality Control Pertaining To Cytology -- Quality Control In Clinical Pathology Laboratory -- Quality Control In A Microbiology Laboratory -- Quality Control In Molecular Diagnostics -- Quality Control In Blood Transfusion Services -- Benchmarking and Key Performance Indicators -- Section VI Documentation and Information Systems -- Document Control -- Statistical Methods In A Clinical Laboratory -- Role Of Information Technology -- Electronic Health Record Management -- Section VII Laboratory Hazards and Safety -- Laboratory Hazards -- Bio-Medical Waste Management -- Section VIII Legal And Ethical Aspects -- Introduction To Ethical And Legal Aspects -- Role Of Consent In Laboratory Practice -- Negligence And Malpractice -- Section IX Planning, Accreditation And Licensing -- Planning A Clinical Laboratory -- Clinical Laboratory Accreditation -- Planning A Blood Bank -- Licensing Of A Blood Bank -- Section X Other Management Activities -- Market Basket Analysis -- Brief Of Promotional Activities -- Corporate Social Responsibility -- Customer Feedback Analysis and Customer Complaint Management -- Risk Management -- Internal Audit And Continual Improvement -- Management Review Meetings.