1. What is sensitive skin? / Enzo Berardesca, Joachim W. Fluhr, and Howard I. Maibach -- 2. The somatosensory system / Francis McGlone and David Reilly -- 3. Neurophysiology of itch / Martin Schmelz -- 4. Ethnic sensitive skin / Manisha J. Patel and Gil Yosipovitch -- 5. Ethnic differences in skin sensitivity and responses to topically applied products / Enzo Berardesca and Howard I. Maibach -- 6. The complex problems of sensitive skin / Marie C. Marriott, David A. Basketter, and Karen J. Cooper -- 7. Surface stripping techniques and sensitive skin / Marc Paye and Gerald E. Pierard -- 8. Technical bases of biophysical instruments used in sensitive skin testing / Maria Breternitz, Joachim W. Fluhr, and Enzo Berardesca -- 9. Identification of a sensitive skin panel / Marie C. Marriott, David A. Basketter, Karen J. Cooper, and Lisa Peters -- 10. Sensitive skin symptoms as risk indicators for hand eczema / Paivikki Susitaival -- 11. Objectifying primary and acquired sensitive skin / Swen Malte John -- 12. Intra- and inter-individual differences in facial skin biophysical properties / F. Distante, L. Rigano, R. D'Agostino, A. Bonfigli, and Enzo Berardesca -- 13. Household cleaning products and sensitive skin / Gerald E. Pierard, Emmanuelle Xhauflaire-Uhoda, Carole Collard, and Claudine Pierard-Franchimont -- 14. Age and gender as influencing factors in skin sensitivity / Michael K. Robinson -- 15. Sensitive skin : epidemiological approach and impact on quality of life in France / Laurent Misery, Eric Myon, Nicolas Martin, Sylvie Consoli, Therese Nocera, and Charles Taieb -- 16. Fabrics and sensitive skin / Kathryn L. Hatch -- 17. Contact urticaria syndrome and sensitive skin : clinical approach / Marina Goldovsky and Howard I. Maibach -- 18. Contact allergy and sensitive skin / Harald Loffler -- 19. Photobiology and sensitive skin / Giovanni Leone and Alessia Pacifico -- 20. Treatments for sensitive skin : an update / Zoe Diana Draelos -- 21. Tests for sensitive skin / Manuela Carrera and Enzo Berardesca -- 22. Cosmetic intolerance syndrome / Marina Goldovsky, Patricia G. Engasser, and Howard I. Maibach.