chapter 1 The Software Project Management Big Picture -- chapter 2 Planning and Tracking: The Big Picture -- chapter 3 Process Overview -- chapter 4 Life-Cycle Mapping -- chapter 5 The Process Activity -- chapter 6 Special Process Activities for Software Project Management -- chapter 7 Process Framework Model Institutionalized -- chapter 8 Work Breakdown Structure and Charge Numbers Institutionalized -- chapter 9 Software Project Management Role Partners Institutionalized -- chapter 10 Preproposal -- chapter 11 Proposal -- chapter 12 Project Setup -- chapter 13 Planning up to Design -- chapter 14 Planning after Design -- chapter 15 Project Tracking -- chapter 16 Project Closedown.