1. Human identification through DNA analysis -- 2. Mass fatalities -- 3. Postmortem functions : body recovery and morgue operations -- 4. Antemortem functions : family assistance operations -- 5. Identification of remains -- 6. Identification and collection of biological samples from human remains -- 7. Identification and collection of DNA reference samples -- 8. Application of DNA technology for human identification -- 9. DNA profile analysis and interpretation -- 10. DNA sample, case, and data tracking using information technology tools -- 11. Implementing and maintaining a quality DNA program -- 12. Laboratory development -- 13. Delivering effective training.