Customer relationship management systems handbook
tarafından
 
Sharp, Duane E., author.

Başlık
Customer relationship management systems handbook

Yazar
Sharp, Duane E., author.

ISBN
9781420000153
 
9781439888773

Fiziksel Tanımlama
1 online resource (xxi, 242 pages)

İçerik
chapter 1 The Customer Today -- chapter 2 The Evolution of Customer Relations to CRM -- chapter 3 The Technology of CRM -- chapter 4 Case Studies in CRM -- chapter 5 Privacy in CRM -- chapter 6 Benefits of CRM.

Konu Terimleri
Customer relations -- Management.
 
Customer relations -- Management -- Data processing.

Elektronik Erişim
Click here to view.


KütüphaneMateryal TürüDemirbaş NumarasıYer Numarası[[missing key: search.ChildField.HOLDING]]Durumu/İade Tarihi
Çevrimiçi KütüphaneE-Kitap542383-1001HF5415.5 .S5199 2003CRC E-Books