Customer relationship management systems handbook
tarafından
Sharp, Duane E., author.
Başlık
:
Customer relationship management systems handbook
Yazar
:
Sharp, Duane E., author.
ISBN
:
9781420000153
9781439888773
Fiziksel Tanımlama
:
1 online resource (xxi, 242 pages)
İçerik
:
chapter 1 The Customer Today -- chapter 2 The Evolution of Customer Relations to CRM -- chapter 3 The Technology of CRM -- chapter 4 Case Studies in CRM -- chapter 5 Privacy in CRM -- chapter 6 Benefits of CRM.
Konu Terimleri
:
Customer relations -- Management.
Customer relations -- Management -- Data processing.
Elektronik Erişim
:
| Kütüphane | Materyal Türü | Demirbaş Numarası | Yer Numarası | [[missing key: search.ChildField.HOLDING]] | Durumu/İade Tarihi |
|---|
| Çevrimiçi Kütüphane | E-Kitap | 542383-1001 | HF5415.5 .S5199 2003 | | CRC E-Books |