Challenges to security management in companies with global and high-risk operations -- Travel tracking and intelligence issues : it's 3:00 a.m., do you know where your expats are? -- Risk assessment methodologies : the 5:00 p.m. Friday telephone call : We've got a project kicking off Monday in Colombia -- Protecting people who don't believe they need to be protected : I would prefer to go low profile -- Security, crisis management, and evacuation planning : the 2:00 a.m. Friday telephone call : The missiles are flying all around us! -- Crisis management do's and don'ts : pushing the crisis button -- Protecting people and assets around the world : from green acres to the green zone -- Predeployment and security awareness training : Tell me everything I need to know about this country in about 15 minutes -- Establishing and maintaining contact and coordination with local, regional, and international authorities : We need a favor, we have people in your country that we need evacuated now! -- Benchmarking international crisis and security management : Give me one good reason why our company needs to do this -- Maximizing your security and crisis management efficiency : How to be all things to all people, and keeping it real.