Surface viscosity and the melting of glass / Daniel R. Swiler -- Supporting hot and cold furnace repairs / Neil G. Simpson, John Naughton, and Philippe Kerbois -- Infrastructure and process considerations when increasing the size of your furnace / Christopher Hetro, Michael Hannagan, and Thomas Maheady -- Analysis of experiences in recurring furnace construction projects / Jalil Abraham Kuri -- Improved glass homogeneity and higher sustainability through textured expendables tubes in container glass furnace / Patrice Fournier, Michel Gaubil, and Stephane Schaller -- Extending campaign life in an all-electric melter using high levels of commercial cullet / Phillip Tucker and Donn Sederstrom -- Case study : comparison of an AC IGBT controlled system and AC phase angle SCR controlled system in a resistance heating application / Stanley F. Rutkowski III -- From landfill to raw material : obtaining high quality recycled cullet to avoid glass manufacturing problems / Jacques van Putten -- Glass melt quality optimization by mathematical modeling of redox and bubbles in the glass melt / Andries Habraken, Oscar Verheijen, Adriaan Lankhorst, Anne-Jans Faber, and Corinne Claireaux -- The detection and root causes of cord in glass / Scott Cooper -- Float glass flatness : process consequences, and how to improve control / Joseph LaPlante -- Waste heat recovery in oxy-fuel glass furnaces : a path to sustainability and lower CO2 emissions / Shrikar ChakrSurface viscosity and the melting of glass / Daniel R. Swiler -- Supporting hot and cold furnace repairs / Neil G. Simpson, John Naughton, and Philippe Kerbois -- Infrastructure and process considerations when increasing the size of your furnace / Christopher Hetro, Michael Hannagan, and Thomas Maheady -- Analysis of experiences in recurring furnace construction projects / Jalil Abraham Kuri -- Improved glass homogeneity and higher sustainability through textured expendables tubes in container glass furnace / Patrice Fournier, Michel Gaubil, and Stephane Schaller -- Extending campaign life in an all-electric melter using high levels of commercial cullet / Phillip Tucker and Donn Sederstrom -- Case study : comparison of an AC IGBT controlled system and AC phase angle SCR controlled system in a resistance heating application / Stanley F. Rutkowski III -- From landfill to raw material : obtaining high quality recycled cullet to avoid glass manufacturing problems / Jacques van Putten -- Glass melt quality optimization by mathematical modeling of redox and bubbles in the glass melt / Andries Habraken, Oscar Verheijen, Adriaan Lankhorst, Anne-Jans Faber, and Corinne Claireaux -- The detection and root causes of cord in glass / Scott Cooper -- Float glass flatness : process consequences, and how to improve control / Joseph LaPlante -- Waste heat recovery in oxy-fuel glass furnaces : a path to sustainability and lower CO2 emissions / Shrikar Chakravarti, Jeff Alexander, and Hisashi Kobayashi.avarti, Jeff Alexander, and Hisashi Kobayashi.