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Communication skills for pharmacists : building relationships, improving patient care için kapak resmi
Başlık:
Communication skills for pharmacists : building relationships, improving patient care
Yazar:
Berger, Bruce A.
ISBN:
9781582120805
Basım Bilgisi:
2nd ed.
Yayın Bilgileri:
Washington, D.C. : American Pharmacists Association, c2005.
Fiziksel Tanımlama:
viii, 212 s.
İçerik:
Caring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues affect the relationship -- Cultural competence.
Tüzel Kişi Ek Girişi:
Tek Biçim Eser Adı:
U. S. pharmacist.
Ayırtma:
Kopya:

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Arıyor...
Kitap 7.2/12/402270 QV 21 B496 2005
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