chapter 1 Introduction -- chapter 2 System Lifecycle Overview -- chapter 3 Configuration Management Program Overview -- chapter 4 Configuration Management Planning -- chapter 5 Configuration Management Identification -- chapter 6 Configuration Management Control -- chapter 7 Configuration Management Status and Verification -- chapter 8 Deployment Processes -- chapter 9 Operate and Maintain Processes -- chapter 10 Patch/Update Management: Assess Tasks -- chapter 11 Patch/Update Management: Identify Tasks -- chapter 12 Patch/Update Management: Evaluate and Plan Tasks -- chapter 13 Change Management -- chapter 14 Update Testing -- chapter 15 Patch/Update Management: Deploy Tasks -- chapter 16 Baseline Compliance Management Processes -- chapter 17 Technologies and Resources.