chapter 1 Philippe Pottier, Director of the National School of Prisons Administration, France PASCAL DÉSCARPES -- chapter 2 Michael Donnellan, Director General, Irish Prison Service, Republic of Ireland / chapter 3 Jaroslav Jánoš, Prison Governor, Corps of Prison and Court Guard, Slovak Republic PAVOL KOPINEC -- chapter 4 Dušan Valentinčič, Director General of the Slovenian Prison Administration, Republic of Slovenia / chapter 5 Ramon Parés, Former Director of the Catalan Prison System, Spain / chapter 6 Walter Troxler, Head of the Unit for the Execution of Sentences and Measures, Federal Office of Justice, Switzerland / chapter 7 Sue McAllister, Director General of the Northern Ireland Prison Service, United Kingdom / chapter 8 Eduardo Enrique Gomez García, Head of Independent Office of Social Prevention and Rehabilitation, Mexico / chapter 9 Keith Deville, Warden of Richwood Correctional Center, Louisiana, United States / chapter 10 Gary Maynard, Secretary of Public Safety and Correctional Services, Maryland, United States / chapter 11 Soh Wai Wah, Commissioner of Prisons, Singapore / chapter 12 Ayuth Sintoppant, Warden, Thonburi Remand Prison in Nonthaburi Province, Thailand / chapter 13 Conclusion